Fili Hotel at Nustar Cebu

Hotels
9 (1334 reviews)
Cebu South Coastal Road South Road Properties , Cebu City , PH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good food options
Comfortable rooms
Cons:
High prices for amenities
Wait times for service

Categories

Cleanliness
8.5
Several mentions of the room being clean but some issues with maintenance noted.
Service
9
Staff were generally hospitable but issues with wait times for room service noted.
Location
8.5
Location is beautiful but somewhat remote and may require extra travel arrangements.
Room Quality
9.5
Many reviews highlight the comfort and amenities of the rooms.
Amenities
9.5
High quality facilities, but some amenities were not fully operational.
Value for Money
8.5
Pricing for food and drinks is noted as high, impacting value perception.
Food and Beverage
9.5
Breakfast and dining options received positive comments across reviews.
Overall Experience
9
Generally positive experiences shared despite some noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:17

Property Description

Luxurious 5-Star Accommodation
Fili Hotel at Nustar Cebu offers a lavish stay just 4.8 km from Magellan's Cross. Indulge in top-notch amenities including a bar, restaurant, casino, and a refreshing outdoor pool.

Elegant Rooms with City Views
Relax in air-conditioned rooms equipped with modern comforts like a coffee machine, flat-screen TV, and a private bathroom with a bidet. Some rooms even offer stunning city views, adding a touch of luxury to your stay.

Convenient Location
Explore nearby attractions such as Fort San Pedro and Colon Street, both just a short distance away. With a 24-hour front desk and close proximity to Mactan-Cebu International Airport, Fili Hotel at Nustar Cebu ensures a seamless and enjoyable stay.

Ready to experience luxury and comfort? Book your stay at Fili Hotel at Nustar Cebu now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Jun 9, 2026 until Wed, Sep 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9
Based on 1334 reviews
Cleanliness: 8.5
Service: 9
Location: 8.5
Room Quality: 9.5
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 9.5
Overall Experience: 9
A
Abapo • couple • us
10
2026-10-20 • via Nuitee
M
Michael • couple • gb
10
Great stay, friendly staff and a perfect location in a quiet area.
Pros:

Very modern and clean

Cons:

Was slow to get water at 4am from room service who informed housekeeping so was most likely a misunderstanding

2026-10-20 • via Nuitee
V
Vladislav • family_with_children • us
10
Pros:

By far the best hotel I've stayed at in the Philippines. World class.

2026-10-18 • via Nuitee
A
Annavi Trocio • extended_group • ca
10
Pros:

Breakfast buffet was great. My mom is using a wheelchair and they accommodated my request for a PWD room.

2026-10-16 • via Nuitee
N
Nimfa • couple • us
10
The best hotel I ever stayed.
Pros:

Everything but the casino

Cons:

Casino’s slot machines are all video graphics, none of the old school reel.

2026-10-16 • via Nuitee
V
Vaneza • family_with_children • ph
10
2026-10-15 • via Nuitee
R
Rosario • family_with_children • ph
10
Pros:

The breakfast buffet is perfect.

Cons:

Very accommodating

2026-10-14 • via Nuitee
Q
Queengel • couple • ph
10
2026-10-14 • via Nuitee
J
Jeffery • family_with_children • us
10
2026-10-13 • via Nuitee
M
Mary Gladys • couple • ca
9
2026-10-13 • via Nuitee
N
Nordan • family_with_children • ph
10
Awesome
Pros:

Breakfast is awesome,, plenty of choices

Cons:

Waiting time

2026-10-12 • via Nuitee
M
Marilen • couple • us
6
Kinda disappointing overrated. Does not appear to be a 5 Star Hotel.
Pros:

Restaurants were good.

Cons:

Bed and pillows were not comfortable. Bathrooms in casino needs to be renovated. Soap in casino bathroom is like water.

2026-10-11 • via Nuitee
E
Ernest • couple • us
10
2026-10-10 • via Nuitee
G
Glynda • extended_group • ph
10
We had an awesome stay, like always. Apart from the hotel, the staff are amazing specially Franco at the Front Desk. We
Pros:

Fili is our go to whenever we visit Cebu. The hotel is absolutely beautiful with top of the class facilities and amenities . We love that it has a mall and a casino .

Cons:

There’s nothing you can’t like about the property. It is truly amazing.

2026-10-10 • via Nuitee
G
Gary • couple • au
10
Perfect in Cebu
Pros:

Everything best service food and experience

Cons:

Nothing will be back again

2026-10-08 • via Nuitee
M
Maria • extended_group • us
10
Pros:

love the amenities, the breakfast is really good and with varied choices, staff is also very nice.

2026-09-19 • via Nuitee
F
Florabel • extended_group • ph
10
Pros:

Friendly and accommodating staff. Very clean and nice place to stay.

Cons:

None

2026-09-19 • via Nuitee
L
Lombard • family_with_children • gb
10
2026-09-18 • via Nuitee
F
Faithelyn • family_with_children • us
9
2026-09-18 • via Nuitee
G
Grant • couple • au
9
Good to relax and eat great food
Pros:

The size

Cons:

Late check in

2026-09-17 • via Nuitee