Fili Hotel at Nustar Cebu

Hotels
9 (1242 reviews)
Cebu South Coastal Road South Road Properties , Cebu City , ph

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Free
Children allowed

Facilities

ATM/banking
Television in common areas
Front desk (limited hours)
Free wired internet
Pool sun loungers
Offsite parking discounted rates available
Internet access
Housekeeping on request
Wine release events
Exercise/lap pool
See all facilities

Review Highlights

Pros:
Good food options
Comfortable rooms
Cons:
High prices for amenities
Wait times for service

Categories

Cleanliness
8.5
Several mentions of the room being clean but some issues with maintenance noted.
Service
9
Staff were generally hospitable but issues with wait times for room service noted.
Location
8.5
Location is beautiful but somewhat remote and may require extra travel arrangements.
Room Quality
9.5
Many reviews highlight the comfort and amenities of the rooms.
Amenities
9.5
High quality facilities, but some amenities were not fully operational.
Value for Money
8.5
Pricing for food and drinks is noted as high, impacting value perception.
Food and Beverage
9.5
Breakfast and dining options received positive comments across reviews.
Overall Experience
9
Generally positive experiences shared despite some noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:17

Property Description

Luxurious 5-Star Accommodation
Fili Hotel at Nustar Cebu offers a lavish stay just 4.8 km from Magellan's Cross. Indulge in top-notch amenities including a bar, restaurant, casino, and a refreshing outdoor pool.

Elegant Rooms with City Views
Relax in air-conditioned rooms equipped with modern comforts like a coffee machine, flat-screen TV, and a private bathroom with a bidet. Some rooms even offer stunning city views, adding a touch of luxury to your stay.

Convenient Location
Explore nearby attractions such as Fort San Pedro and Colon Street, both just a short distance away. With a 24-hour front desk and close proximity to Mactan-Cebu International Airport, Fili Hotel at Nustar Cebu ensures a seamless and enjoyable stay.

Ready to experience luxury and comfort? Book your stay at Fili Hotel at Nustar Cebu now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Jun 9, 2026 until Wed, Sep 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for ₱ 2,455 per person per night when using an existing bed.
    Children up to and including 0 years old stay for ₱ 2,455 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1242 reviews
Cleanliness: 8.5
Service: 9
Location: 8.5
Room Quality: 9.5
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 9.5
Overall Experience: 9
J
Jurgen • family_with_children • nl
10
2026-06-20 • via Nuitee
H
Haydie Abunin • extended_group • us
10
While I find the hotel really nice and comfortable and the layout pretty much perfect but I think it needs improvement i
Pros:

Location. High end and sophisticated interior building. Fancy chandler.

Cons:

While it’s minor, I find it negligent when staff forgot to provide exact amounts of supplies for guests in room. I had to call and requests few times. The blow dryer wasn’t working well, too. Calling operator can take sometime.

2026-06-20 • via Nuitee
M
Marco • family_with_children • de
10
Ich komme auf jeden Fall wieder
Pros:

Unfassbar guter Service und mega freundliches Personal. Super gym und Verpflegung in unzähligen Variationen

Cons:

Zimmer reinigen war anfangs nicht ganz zufriedenstellend, wurde aber anstandslos durchgeführt

2026-06-19 • via Nuitee
M
Maria • solo_traveller • us
10
2026-06-19 • via Nuitee
S
Szu-Yin • couple • au
10
2026-06-19 • via Nuitee
R
Roy Erwin • couple • au
10
2026-06-18 • via Nuitee
K
Katherine Caldamo • couple • no
9
2026-06-18 • via Nuitee
A
Arlen Molina • couple • dk
9
2026-06-18 • via Nuitee
R
Ria • couple • us
10
2026-06-18 • via Nuitee
O
Outlawwarrent • solo_traveller • us
10
2026-06-17 • via Nuitee
M
mansour • couple • sa
7
Cons:

الموظفين غير ودودين
بوجد كازينو كبير في المكان
السوق الموجود في المبنى فقط للماركات العالمية
الموقع بعيد عن المدينة

2026-06-16 • via Nuitee
L
Lasola • couple • ph
10
2026-06-15 • via Nuitee
C
Carsten • solo_traveller • ph
10
Pros:

Great service and clean

2026-06-13 • via Nuitee
N
Navarra • extended_group • ph
10
I enjoyed my birthday treat to my self
Pros:

Neat, orderly and nice staff

Cons:

Nothing

2026-06-12 • via Nuitee
R
Rizaldy • solo_traveller • ph
3
Unpleasant
Pros:

Staff

Cons:

Understaff for room cleaning

2026-06-12 • via Nuitee
A
angela • couple • au
10
Arrived international into Cebu late and needed an overnight stay prior to heading to Moalboal
Pros:

Stunning property, beautiful public spaces and pools. Staff were extremely helpful and friendly
Room was huge, with magnificent bathroom.

Cons:

Lifts were slow

2026-06-12 • via Nuitee
J
Jonas • solo_traveller • de
10
Best hotel in cebu
Pros:

Premium stay, exceptional service, outstanding food.

Cons:

Nothing negative to say since everything was 5 star worthy

2026-06-12 • via Nuitee
A
Anabella • family_with_children • ph
10
So far the best hotel we have stayed in Cebu City!
Pros:

The breakfast buffet was super nice with a lot of foods to choose from.

2026-06-11 • via Nuitee
D
Dolly • couple • us
10
2026-06-11 • via Nuitee
G
Genilla • solo_traveller • ph
8
2026-06-10 • via Nuitee