Fili Hotel at Nustar Cebu

Hotels
9 (1293 reviews)
Cebu South Coastal Road South Road Properties , Cebu City , ph

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good food options
Comfortable rooms
Cons:
High prices for amenities
Wait times for service

Categories

Cleanliness
8.5
Several mentions of the room being clean but some issues with maintenance noted.
Service
9
Staff were generally hospitable but issues with wait times for room service noted.
Location
8.5
Location is beautiful but somewhat remote and may require extra travel arrangements.
Room Quality
9.5
Many reviews highlight the comfort and amenities of the rooms.
Amenities
9.5
High quality facilities, but some amenities were not fully operational.
Value for Money
8.5
Pricing for food and drinks is noted as high, impacting value perception.
Food and Beverage
9.5
Breakfast and dining options received positive comments across reviews.
Overall Experience
9
Generally positive experiences shared despite some noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:17

Property Description

Luxurious 5-Star Accommodation
Fili Hotel at Nustar Cebu offers a lavish stay just 4.8 km from Magellan's Cross. Indulge in top-notch amenities including a bar, restaurant, casino, and a refreshing outdoor pool.

Elegant Rooms with City Views
Relax in air-conditioned rooms equipped with modern comforts like a coffee machine, flat-screen TV, and a private bathroom with a bidet. Some rooms even offer stunning city views, adding a touch of luxury to your stay.

Convenient Location
Explore nearby attractions such as Fort San Pedro and Colon Street, both just a short distance away. With a 24-hour front desk and close proximity to Mactan-Cebu International Airport, Fili Hotel at Nustar Cebu ensures a seamless and enjoyable stay.

Ready to experience luxury and comfort? Book your stay at Fili Hotel at Nustar Cebu now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Jun 9, 2026 until Wed, Sep 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for ₱ 2,455 per person per night when using an existing bed.
    Children up to and including 0 years old stay for ₱ 2,455 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1293 reviews
Cleanliness: 8.5
Service: 9
Location: 8.5
Room Quality: 9.5
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 9.5
Overall Experience: 9
T
Thomas • couple • us
9
Pros:

Breakfast - great! Location to shopping- great! Room Service - great! Workout facilities - great! Pools - nice! Staff - great!

2026-07-25 • via Nuitee
N
Nemesia • solo_traveller • us
9
Fabulous view
Pros:

Clean and friendly

2026-07-25 • via Nuitee
N
Navarra • couple • ph
10
2026-07-24 • via Nuitee
J
Jose Mari • extended_group • ph
10
2026-07-24 • via Nuitee
M
Mariano • couple • ph
9
Comfortable and nice hotel,I recommend to others
Pros:

The food and room ,the pillows is nice

2026-07-24 • via Nuitee
E
Estela • family_with_children • gb
10
We had a great time staying in 2 nights at Fili wish we could stay longer.
Pros:

Its convenient for us and the bed is very comfy and we got a nice sea view. Thank you Fili Hotel .

2026-07-23 • via Nuitee
C
Charlene • family_with_children • us
8
The staff gave top tier customer service.
Pros:

The property had beautiful views

Cons:

Slight inconsistency with 2 room reservations

2026-07-23 • via Nuitee
R
Raban Aharonarnon • solo_traveller • ph
2
2026-07-21 • via Nuitee
O
Ophelia • extended_group • au
10
2026-07-21 • via Nuitee
O
Ophelia • extended_group • au
10
2026-07-21 • via Nuitee
M
maher • solo_traveller • lb
10
Pros:

Un rapport qualité prix exceptionnel, decor, gym, petit déjeuner dantesque, mall avec nombreux restaurants de qualité etc..

Cons:

Des petites choses à améliorer comme la machine Nespresso qui est à remplacer, l'eau pas assez chaude de la douche.

2026-07-21 • via Nuitee
M
Marilyn • extended_group • ph
8
So far,we like our stayed.
Pros:

Breakfast is good location is good!

2026-07-20 • via Nuitee
G
Giovanni Son • solo_traveller • ph
5
Pros:

Beds were very comfy and the breakfast buffet was so good.

Cons:

Checking in took 30 minutes
Changed to a different room without notice

2026-07-19 • via Nuitee
A
Adamic • family_with_children • us
10
It was excellent we will come back.
Pros:

Everything is 5 star ⭐️⭐️⭐️⭐️⭐️

Cons:

Nothing

2026-07-19 • via Nuitee
D
Davie • extended_group • us
10
2026-07-19 • via Nuitee
G
Grace • couple • ph
10
2026-07-19 • via Nuitee
Y
yunwen • family_with_children • tw
9
飯店隔壁樓上就是mall，要吃飯，是很方便的
Pros:

早餐很豐盛，房間海景很棒，泳池也不錯，可惜旁邊區域還在施工。
鄰近S M sea side，搭車很近

Cons:

想要泡澡，但是流出來的水是黃的。
check in 和 check out都要排很久的隊伍，可以考慮在尖峰時段多增加點人手協助。

2026-07-19 • via Nuitee
D
Doel • solo_traveller • ph
10
Pros:

Had an amazing time The hotel is great, the rooms are super comfortable, and the service was flawless. Every single staff member was so helpful and kind. Also, the convenient airport transfer made everything stress-free. We’ll definitely be back!

Cons:

None

2026-07-17 • via Nuitee
J
JU • couple • ph
10
excellent
Pros:

the breakfast is included in our stay .. its not an option but automatic included when we booked ..

Cons:

the casting of personal phone to the tv .. cannot easily connect the phone to tv

2026-07-16 • via Nuitee
H
Hilda • couple • au
8
2026-07-15 • via Nuitee