Hotel Hills Sarajevo Congress & Thermal Spa Resort

Hotels
8.5 (7605 reviews)
Butmirska cesta 18 buliding , Sarajevo , BA

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Large rooms
Good breakfast
Friendly staff
Good location for families
Cons:
Cleanliness issues
Restaurant food could be better
Spa treatment quality

Categories

Cleanliness
7.33
The room was not clean and the coffee cups were dirty. Needed better maintenance.
Service
9.3
Friendly staff and good service despite some issues.
Location
8.34
Close to the airport but far from the old town.
Room Quality
8.29
Very spacious rooms but cleanliness could improve.
Amenities
8.82
Great facilities; good for sports events, but some amenities require better maintenance.
Value for Money
9.28
Good value for the price with large and comfortable rooms.
Food and Beverage
7.83
Breakfast was good, but some food items could be tastier and issues with the lobby bar.
Overall Experience
8.8
Overall a good experience, with some areas needing improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:16

Property Description

Luxurious Accommodation

Hotel Hills Sarajevo Congress & Thermal spa resort offers modern and spacious rooms and suites, each with a private balcony and top-notch amenities including air conditioning and flat-screen satellite TV.

Diverse Dining Options

Indulge in traditional Bosnian delicacies or international cuisine at the hotel's multiple restaurants. Enjoy a meal by the swimming pool or at the adrenaline park for a unique dining experience.

Relaxation and Recreation

Unwind at the spa centre with saunas and hot tubs, or stay active at the fitness centre. The thermal complex also features indoor and outdoor swimming pools, an adrenaline park, and various activities like table tennis and water sports.

Book now for an unforgettable stay at Hotel Hills Sarajevo Congress & Thermal spa resort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Mon, Sep 7, 2026 until Thu, Jun 10, 2027
Swimming pool: Closed from Mon, Sep 7, 2026 until Thu, Jun 10, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 7605 reviews
Cleanliness: 7.33
Service: 9.3
Location: 8.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 7.83
Overall Experience: 8.8
K
Kristina • solo_traveller • hr
10
Pros:

Jako smo zadovoljni našim boravkom :)
Hotel je lijep i čist.
Bazeni su uredni i topli
Dorucak je bio uredu , osoblje kuhinje jako ljubazno.
Igraonica uz hotel također jako dobra i velika

Cons:

Trebalo bi promijeniti par stvari u sobi koje su dotrajale npr. silikon u tuš kabini

2026-09-19 • via Nuitee
R
Radmila • solo_traveller • ba
10
2026-09-19 • via Nuitee
D
Danijel • solo_traveller • hr
10
2026-09-19 • via Nuitee
I
Ivan • solo_traveller • ba
7
2026-09-18 • via Nuitee
M
Mohammad • family_with_children • gb
7
2026-09-18 • via Nuitee
I
Igor • family_with_children • ua
10
2026-09-18 • via Nuitee
I
Ineke • couple • nl
8
Mooi hotel, vlakbij het vliegveld maar geen last van de vliegtuigen.
Pros:

Vriendelijk personeel, een heel
Uitgebreid ontbijtbuffet en grote kamer.

Cons:

Jammer dat het buitenbad al gesloten is in september.

2026-09-18 • via Nuitee
M
Marina • solo_traveller • ee
10
2026-09-18 • via Nuitee
D
Dovile • family_with_children • dk
2
2026-09-18 • via Nuitee
M
MOHAMMED • family_with_children • sa
10
2026-09-18 • via Nuitee
T
Tarter • solo_traveller • jo
8
2026-09-17 • via Nuitee
Z
Zorana • solo_traveller • me
10
2026-09-17 • via Nuitee
I
Ivo • family_with_children • hr
4
Up the hygiene standard in the hotel overall
Pros:

Main bed in the room was really comfortable. Room was really big! Parking is also vera big and no problems finding the space to park

Cons:

Room was not so clean. We had black hair in the bathroom. Also we find some dead bugs in the mini bar compartment. Also there were some alive bugs beneath the water heater.

Biggest regret was breakfast. Food was not fresh at all. A lot of food like few days old as you could see the color change on ham and cheese.

2026-09-17 • via Nuitee
M
Matea • extended_group • hr
10
2026-09-17 • via Nuitee
A
ABDULLAH • extended_group • sa
10
2026-09-17 • via Nuitee
J
Javier • couple • es
1
No voy ni aunque me inviten a la suite presidencial.
Pros:

Una decepción.
Todo sucio, lleno de gente de fuera del hotel, viejo,ruidos

Cons:

No se salva nada
Limpieza muy deficiente
Ruido por todos los lados
Personal muy mal
Instalaciones muy viejas
Mucha gente de fuera del hotel en todas las instalaciones, piscis, gimnasio , etc
El aeropuerto al lado y pasan los aviones muy cerca
Desayuno de muy mala calidad

2026-09-17 • via Nuitee
Z
Zeljko • family_with_children • me
9
2026-09-17 • via Nuitee
A
Aldijana • solo_traveller • hr
10
2026-09-17 • via Nuitee
A
Amela • solo_traveller • hr
10
2026-09-17 • via Nuitee
F
FAHAD • couple • sa
1
Pros:

لايوجد

Cons:

ازعاج ومكان غير مريح

2026-09-16 • via Nuitee