Rugendas Hotel Boutique by Time

Hotels
8.9 (1452 reviews)
Versalles 3085 , Santiago , cl

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Comfortable accommodations
Good breakfast options
Cons:
Staff service inconsistencies
Limited restaurant hours
Noise from air conditioning

Categories

Cleanliness
8.43
Cleanliness was mentioned positively in most reviews, but there were concerns noted.
Service
9.1
Mixed experiences with staff; some acknowledged great service while others reported issues.
Location
9.44
The location received consistent praise for being excellent.
Room Quality
8.89
Rooms were generally described as clean and comfortable; space was a recurring positive.
Amenities
8.72
Amenities were satisfactory but noted less positively in some reviews.
Value for Money
8.88
Value was generally seen as good in relation to location and services offered.
Food and Beverage
8.43
Breakfast was appreciated, but service and options were sometimes criticized.
Overall Experience
9.3
Overall experience aligns with high ratings but reflected some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:04

Property Description

Prime Location in Santiago
Explore the vibrant El Golf neighborhood and its proximity to key metro stations and shopping centers.

Comfortable and Stylish Accommodations
Relax in spacious rooms decorated in a contemporary style, each equipped with a SmartTV.

Exceptional Dining and Event Spaces
Indulge in a premium buffet breakfast at Böki restaurant and utilize the variety of rooms available for meetings and events.

To book your comforting stay at "Rugendas by Time" in Santiago, visit our website now!

Important information:

Restaurant opened at 6:30 in the week and during the weekend and holidays open 08:00. Kitchen closes daily at 22:00, the restaurant closes at 22:30 everyday.

Cleaning service is provided from Monday to Saturday. Sundays and holidays it is upon request.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.9
Based on 1452 reviews
Cleanliness: 8.43
Service: 9.1
Location: 9.44
Room Quality: 8.89
Amenities: 8.72
Value for Money: 8.88
Food and Beverage: 8.43
Overall Experience: 9.3
F
Fernanda • solo_traveller • br
10
2026-07-24 • via Nuitee
P
Paulo Henrique • solo_traveller • br
8
Tranquilidade e simpatia dos funcionários
Pros:

Localização e funcionários. Hotel bom, somente o quarto um pouco pequeno. Café da manhã ok, poderia oferecer mais opções, porém entendo que não é fácil considerando tratar-se de um hotel pequeno, com poucos quartos.

2026-07-24 • via Nuitee
L
Leticia Susana • solo_traveller • uy
9
Pros:

El restaurant y la atención del personal de recepción.

2026-07-20 • via Nuitee
P
patricia • family_with_children • cl
9
2026-07-18 • via Nuitee
M
MARIANGELICA1952 • solo_traveller • cl
9
2026-07-16 • via Nuitee
L
Lamarck • couple • br
10
Fui muito bem recebido
Pros:

Bem centralizado próximo de shopping e restaurantes

Cons:

Nada a declarar

2026-07-15 • via Nuitee
E
eduardo • couple • cl
5
Esperaba mas de un Hotel Boutique.....
Pros:

Ubicacion excelente.

Cons:

Nunco tuvimos sufiecientes toallas para dos personas, ambos dias reclamamos por la falta de ellas, solo el segundo dia llegaron y tarde.
Desayuno indicaron que era hasta las 11 AM a las 10:30 estaba desordenado, con varias cosas faltantes en el buffet.
La cama no estaba bien hecha la sabana inferior suelta a los pies y se sentia el cubrecolchon.

2026-07-13 • via Nuitee
M
Marco • solo_traveller • cl
10
Perfecto
Pros:

Todo

2026-07-13 • via Nuitee
C
Claudenir Rios • solo_traveller • br
9
Ótima escolha!
Pros:

Localização e conforto.

Cons:

Café da manhã com pouca variedade.

2026-07-11 • via Nuitee
M
MARIANGELICA1952 • solo_traveller • cl
10
Pros:

El personal, la ubicación y los servicios

2026-07-07 • via Nuitee
L
Leslie Gutierrez • solo_traveller • cl
9
Maravilloso
Pros:

Comida del Restaurante

2026-07-01 • via Nuitee
A
Arwin Jose • couple • co
10
2026-06-27 • via Nuitee
M
María José • couple • cl
10
2026-06-26 • via Nuitee
C
Camila • solo_traveller • br
8
2026-06-25 • via Nuitee
F
Felipe • couple • cl
10
2026-06-22 • via Nuitee
I
Isabel Helena • extended_group • br
8
Esperava um pouco mais do hotel.
Pros:

Localização e café da manhã

Cons:

O quarto era bem simples por ser um hotel quatro estrelas, guarda roupa muito pequeno, sem aquecedor de toalhas, poucas tomadas no quarto, tive que ligar a cafeteira no banheiro, frigobar somente poderia ser liberado com o pagamento integral na hospedagem no primeiro dia, esqueceram de deixar toalhas no quarto em vários dias de hospedagem. No check out, o valor para pagamento estava diferente do valor constante no Check in.

2026-06-22 • via Nuitee
A
Andrea • solo_traveller • ar
10
Pros:

Excelente ubicación

Cons:

El restaurante no condice con el hotel.
La cena estuvo floja

2026-06-16 • via Nuitee
A
Anaue • couple • br
8
Foi ótimo.
Pros:

Cama grande e espaçosa. Localização excelente

Cons:

Café da manhã poderia te mais opção

2026-06-16 • via Nuitee
N
Nicole • solo_traveller • cl
10
Pros:

La habitación era cómoda

Cons:

A veces se escuchaban mucho los ruidos del pasillo

2026-06-15 • via Nuitee
I
Isabel Cristina • family_with_children • br
10
Excelente
Pros:

Limpo, organizado, elegante e funcionários cordiais.

Cons:

Chão frio. Não é nada demais, mas não esperava e não levei Havaianas.

2026-06-09 • via Nuitee