Rugendas Hotel Boutique by Time

Hotels
8.9 (1426 reviews)
Versalles 3085 , Santiago , cl

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Comfortable accommodations
Good breakfast options
Cons:
Staff service inconsistencies
Limited restaurant hours
Noise from air conditioning

Categories

Cleanliness
8.43
Cleanliness was mentioned positively in most reviews, but there were concerns noted.
Service
9.1
Mixed experiences with staff; some acknowledged great service while others reported issues.
Location
9.44
The location received consistent praise for being excellent.
Room Quality
8.89
Rooms were generally described as clean and comfortable; space was a recurring positive.
Amenities
8.72
Amenities were satisfactory but noted less positively in some reviews.
Value for Money
8.88
Value was generally seen as good in relation to location and services offered.
Food and Beverage
8.43
Breakfast was appreciated, but service and options were sometimes criticized.
Overall Experience
9.3
Overall experience aligns with high ratings but reflected some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:04

Property Description

Prime Location in Santiago
Explore the vibrant El Golf neighborhood and its proximity to key metro stations and shopping centers.

Comfortable and Stylish Accommodations
Relax in spacious rooms decorated in a contemporary style, each equipped with a SmartTV.

Exceptional Dining and Event Spaces
Indulge in a premium buffet breakfast at Böki restaurant and utilize the variety of rooms available for meetings and events.

To book your comforting stay at "Rugendas by Time" in Santiago, visit our website now!

Important information:

Restaurant opened at 6:30 in the week and during the weekend and holidays open 08:00. Kitchen closes daily at 22:00, the restaurant closes at 22:30 everyday.

Cleaning service is provided from Monday to Saturday. Sundays and holidays it is upon request.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.9
Based on 1426 reviews
Cleanliness: 8.43
Service: 9.1
Location: 9.44
Room Quality: 8.89
Amenities: 8.72
Value for Money: 8.88
Food and Beverage: 8.43
Overall Experience: 9.3
T
Thomaz couple br
10
Amamos a estadia! Tudo mt perto e o hotel é ótimo
Pros:

Tudo é ótimo!!!

Cons:

O quarto

2026-06-05 via Nuitee
J
Jorge Alberto Valero solo_traveller ar
9
2026-06-04 via Nuitee
E
Evelyn solo_traveller cl
10
10 de 10
Pros:

Servicio de Restaurante buena calidad de comida y la atención de los mozos. Un 10 de 10
Gracias

Cons:

El estacionamiento retirado

2026-06-04 via Nuitee
N
Nadia couple uy
10
Muy lindo hotel.
Pros:

Muy lindo hotel, el restaurante muy bueno. Perfecta la ubicación

2026-06-03 via Nuitee
I
Ingrid yesenia couple cl
10
Excelente experiencia volvería a quedarme en el hotel
Pros:

La calidez del personal desde que llegamos la recepcionista las personas que atienden el restaurante todo excelente y una muy buena ubicación 10 de 10

2026-06-03 via Nuitee
C
carlos couple cl
10
Relajo
Pros:

Excelente ubicación, calidad del servicio

Cons:

No aplica

2026-06-02 via Nuitee
M
Maturana couple cl
4
Regular. El sistema funciona mal, reserva, estacionamiento, peor toallas, viejas, desgastadas y negr
Pros:

El desayuno bien, pero igualmente todos los días.

Cons:

El pan, los tomates no pelados, lo mismo con los pepinos, demasiado gruesos. Toallas pésimas, viejas, sucias y desgastadas. Era blanca ahora no, despercudidas.

2026-06-01 via Nuitee
C
Carolina couple cl
10
2026-05-28 via Nuitee
S
Sam solo_traveller nl
9
Goed
Pros:

Kamer was prima. Ontbijt was lekker.

2026-05-26 via Nuitee
V
Vanina solo_traveller ar
10
Pros:

El lugar es hermoso, la ubicación excelente y el personal re atento

Cons:

Me gustó todo

2026-05-25 via Nuitee
V
Vanina solo_traveller ar
10
2026-05-25 via Nuitee
S
Sandra solo_traveller cl
9
2026-05-21 via Nuitee
J
Joao Victor couple br
10
Excelente
Pros:

Quando ha passeios e você tem que sair mais cedo, basta solicitar na recepção o café e eles organizam um dia anterior para você!

2026-05-19 via Nuitee
B
Bertha solo_traveller pe
10
2026-05-19 via Nuitee
M
Maria couple es
7
Pros:

Situación

Cons:

Me cobraron más cantidad de lo que era la reserva. He tenido que enviar varios emails para que me abonen la diferencia y han tardado en contestar diciéndome que lo que me han cobrado era lo correcto. Es la primera vez que me pasa con Booking e imagino que el culpable es el hotel.

2026-05-17 via Nuitee
F
Frédéric couple fr
9
2026-05-17 via Nuitee
S
Sergio couple cl
10
Siempre muy buen lugar
Pros:

Limpio

2026-05-14 via Nuitee
G
Gabriel solo_traveller cl
9
2026-05-14 via Nuitee
A
Arantxa solo_traveller cl
10
Pros:

El personal muy atento y amables. Las instalaciones buenisimas. Todo impecable. El restaurant excelente

2026-05-07 via Nuitee
F
Frédéric family_with_children fr
9
2026-05-06 via Nuitee