Staybridge Suites Grand Rapids South by IHG

Hotels
Staybridge Suites
9.3 (352 reviews)
1439 Eastport Drive SE , Grand Rapids , us

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Good breakfast options
Great location
Cons:
Pool was too cold and chlorinated
Issues with TV remotes
Noise from nearby equipment

Categories

Cleanliness
9.28
Overall, many guests commented positively on cleanliness with specific mentions highlighting the hotel and rooms being very clean.
Service
9.75
Guests frequently praised the friendly and helpful staff, indicating a high level of service.
Location
9.29
Several reviews mentioned a great location, being close to restaurants and attractions.
Room Quality
9.74
Multiple reviews highlighted beautiful, spacious, and comfortable rooms.
Amenities
8.27
Some amenities were positively noted, but there were criticisms regarding the pool's temperature and chlorination.
Value for Money
9.23
Guests found pricing to be very good for the quality of the stay.
Food and Beverage
9.28
Breakfast was positively mentioned, with several reviews stating it was good and delicious.
Overall Experience
9.55
The overall experience was often described as pleasant, with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:24

Property Description

Modern Suites
Our hotel offers modern suites that provide a comfortable and relaxing stay for our guests. Each suite is equipped with all the amenities you need for a perfect getaway.

Convenient Location
Located just a short distance from popular attractions such as DeVos Place and the Grand Rapids Art Museum, our hotel is the perfect base for exploring the city. With easy access to major universities and museums, you'll have plenty to see and do during your stay.

Complimentary Airport Shuttle
To make your travel experience even more convenient, we offer a complimentary shuttle service to and from the nearby Gerald R. Ford International Airport. Sit back, relax, and let us take care of your transportation needs.

Book now for an unforgettable stay at Staybridge Suites Grand Rapids South!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 352 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.74
Amenities: 8.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.55
M
Michelle solo_traveller us
10
2026-05-29 via Nuitee
L
Linda couple us
10
2026-05-26 via Nuitee
R
Ruben extended_group us
10
Comfortable clean and nice bathroom
Pros:

Very clean and professional

Cons:

No dislikes

2026-05-25 via Nuitee
R
Rayburn solo_traveller us
10
2026-05-23 via Nuitee
E
Emma couple us
10
2026-05-19 via Nuitee
C
Ciera family_with_children us
10
2026-05-18 via Nuitee
J
Jason family_with_children us
10
Friendly staff, clean room, comfortable
Pros:

Very clean and modern. Spacious rooms

Cons:

Was hoping it had a hot tub, but no complaints. Very nice.

2026-05-15 via Nuitee
D
Darrick solo_traveller us
10
2026-05-14 via Nuitee
D
Darrick solo_traveller us
10
2026-05-14 via Nuitee
D
Darrick solo_traveller us
10
2026-05-14 via Nuitee
O
Okon solo_traveller ng
2
Pros:

The environment and facilities

Cons:

Since my check-n my room was never kept clean

2026-05-13 via Nuitee
L
Laura solo_traveller us
9
Pros:

Very, very clean. Happy Staff. No nose rings or tatoos

Cons:

No bottled water in bedrooms.

2026-05-07 via Nuitee
R
Richard family_with_children us
10
2026-05-06 via Nuitee
T
Tim family_with_children us
8
Good for one night.
Pros:

Room was a good size and layout - shower was big with good water pressure. We enjoyed the breakfast buffet.

Cons:

Pool water was very cold. Found empty beer can under our bed.

2026-05-04 via Nuitee
A
Amy couple us
10
2026-05-03 via Nuitee
I
Israel Emmanuel family_with_children us
10
2026-05-02 via Nuitee
M
Misty couple us
10
Ten out of ten!!!! Will never stay at any other hotel in the Grand Rapids area!
Pros:

This was probably the best hotel we have ever stayed at, so much so we ended up staying an extra night. When we checked in there were a lot of kids in the lobby, there was a tournament of some kind going on. The front desk girl was great and asked if we would like to upgrade for $25.00 to be moved to the 4th floor because it was a quiet area! We agreed and it was so nice not to have to hear young people coming and going. The bed! Let me tell you we are very picky because we love our own bed so much, but this bed was very very comfortable! It was clean and safe! We stay in Grand Rapids often and will never book at any other hotel but this one!!! A ten out of ten recommend!

Cons:

Nothing it is a great place

2026-04-29 via Nuitee
A
Anchanet couple us
10
2026-04-24 via Nuitee
M
Mark solo_traveller us
4
2026-04-23 via Nuitee
O
Ofir solo_traveller il
10
2026-04-23 via Nuitee