Staybridge Suites Grand Rapids South by IHG

Hotels
•
Staybridge Suites
9.3 (449 reviews)
1439 Eastport Drive SE , Grand Rapids , US

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Good breakfast options
Great location
Cons:
Pool was too cold and chlorinated
Issues with TV remotes
Noise from nearby equipment

Categories

Cleanliness
9.28
Overall, many guests commented positively on cleanliness with specific mentions highlighting the hotel and rooms being very clean.
Service
9.75
Guests frequently praised the friendly and helpful staff, indicating a high level of service.
Location
9.29
Several reviews mentioned a great location, being close to restaurants and attractions.
Room Quality
9.74
Multiple reviews highlighted beautiful, spacious, and comfortable rooms.
Amenities
8.27
Some amenities were positively noted, but there were criticisms regarding the pool's temperature and chlorination.
Value for Money
9.23
Guests found pricing to be very good for the quality of the stay.
Food and Beverage
9.28
Breakfast was positively mentioned, with several reviews stating it was good and delicious.
Overall Experience
9.55
The overall experience was often described as pleasant, with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:24

Property Description

Modern Suites
Our hotel offers modern suites that provide a comfortable and relaxing stay for our guests. Each suite is equipped with all the amenities you need for a perfect getaway.

Convenient Location
Located just a short distance from popular attractions such as DeVos Place and the Grand Rapids Art Museum, our hotel is the perfect base for exploring the city. With easy access to major universities and museums, you'll have plenty to see and do during your stay.

Complimentary Airport Shuttle
To make your travel experience even more convenient, we offer a complimentary shuttle service to and from the nearby Gerald R. Ford International Airport. Sit back, relax, and let us take care of your transportation needs.

Book now for an unforgettable stay at Staybridge Suites Grand Rapids South!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 449 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.74
Amenities: 8.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.55
E
Erica • family_with_children • us
10
Exceptional stay with stellar service, great lobby amenities, and beautiful, spacious rooms.
Pros:

Our stay was off to a great start when we were greeted by Kayla at the front desk. She was kind, helpful, and sympathetic to us when she learned we were traveling to attend a funeral. When we had questions, she was very helpful and nice. Every time we passed by her at the front desk, she always greeted us. The lobby is beautiful. The furniture is comfortable and the TV was in a good location to watch the football game. Having coffee, tea, and water available in the lobby was a nice perk. The room was beyond our expectations! Spacious, clean, and bright. The kitchenette was well equipped and we appreciated the large refrigerator. The bathroom was large, plenty of counter space, and bright. The beds were comfortable and the pillows were nice.

Cons:

I honestly cannot think of anything that needs improvement.

2026-09-15 • via Nuitee
B
Brenna • couple • us
10
2026-09-13 • via Nuitee
A
Aaron • couple • us
2
Poor pest control, poor cleaning service and loud music playing all night,
Pros:

Friendly service. Location of hotel. Large refrigerator in room.

Cons:

I had to kill 12 ants in the bed, pillow and night stand after pulling back the covers. The room smelled like a sour dish rag/dirty vinegar water. Loud music playing all night long from a room close by to our room. For all the money we paid for a room we were very disappointed with our experience of your hotel.

2026-09-12 • via Nuitee
O
Olga • couple • us
10
We will be back next May for our son wedding!
Pros:

Clean, comfortable, great staff, delicious breakfasts

Cons:

Only one outside fire pit and way too many people that would like to rest by it. Also, the court yard is not close from the parking lot. It is inconvenient for families with small kids. The court yard in Kalamazoo is more private and comfortable.

2026-09-11 • via Nuitee
A
Amy • solo_traveller • us
8
Nice, affordable, convenient
Pros:

The staff was very friendly and helpful. The room was huge and clean. Breakfast was free and they did offer free items like toothbrushes when my daughter forgot hers. Location was very convenient.

Cons:

My only complaint was that we did not receive housekeeping during our stay of three nights. I don't expect it every day but I thought we would have it at least once and since we had a baby with us, trash disposal would have been appreciated.

2026-09-10 • via Nuitee
E
Emily • solo_traveller • us
10
2026-09-09 • via Nuitee
B
Barbara • family_with_children • us
10
2026-09-08 • via Nuitee
T
Trenetta • couple • us
10
It was a nice atmosphere being around family
Pros:

My son enjoyed the breakfast

Cons:

N/a

2026-09-08 • via Nuitee
N
Ngabo • couple • us
8
2026-09-07 • via Nuitee
H
H • couple • us
4
It was okay.
Pros:

Nice location. Not super packed. Updated

Cons:

Got the king suite and it wasn’t clean, stains on the couch, bed, bathroom floor and shower weren’t they clean either

2026-09-07 • via Nuitee
L
Larry • couple • us
8
Pros:

Clean and modern

Cons:

Location

2026-09-06 • via Nuitee
J
Johnson • solo_traveller • gb
10
Excellent Customer Services and facilities
Pros:

All

Cons:

Nil

2026-09-05 • via Nuitee
P
Paul • couple • us
8
2026-09-04 • via Nuitee
J
JOYCE • couple • us
9
I'd return
Pros:

Breakfast was the only thing that was disappointing. 15 minutes prior to the end of the serving, most of the food was gone or cold. At most places, the food is still hot. That was disappointing .

Cons:

See above comment. Breakfast was the disppointment.. Also, I wasn't expecting that money would be withheld from us upon leaving.

2026-09-03 • via Nuitee
R
Rutherford • extended_group • us
10
2026-09-02 • via Nuitee
R
Richelle • extended_group • us
10
2026-09-02 • via Nuitee
P
Princess • couple • us
10
2026-09-02 • via Nuitee
T
Teresa • couple • us
10
This place was perfect and priced just right. I’d stay again and again and again
Pros:

Very clean and new. The outdoor fireplace is beautiful.

Cons:

It was all good.

2026-09-01 • via Nuitee
S
Sandra • solo_traveller • us
10
Very comfortable. I missed the oatmeal!!
Pros:

Clean and good breakfast

Cons:

Nothing

2026-09-01 • via Nuitee
J
Jake • extended_group • us
10
2026-09-01 • via Nuitee