Hotel Med Cartagena

Hotels
8.1 (270 reviews)
3065 Carrera 21 , Cartagena de Indias , co

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Pets allowed
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Adequate breakfast
Clean facilities
Cons:
Unclean conditions
Noise from outside
Issues with room quality

Categories

Cleanliness
7.15
There were reports of unclean conditions and pests in the room.
Service
9.15
Staff was consistently described as friendly and attentive.
Location
8.15
Good location but some noted it was far from the center.
Room Quality
7.65
Room conditions were mixed; some had issues like dampness.
Amenities
8.15
Facilities were generally appreciated but some had issues.
Value for Money
8.15
Price was considered reasonable but some mentioned discomfort.
Food and Beverage
8.15
Breakfast was adequate but there were some delays.
Overall Experience
8.25
Mixed overall experiences with various positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:21

Property Description

Central Location
Discover the charm of Cartagena de Indias from our centrally located hotel near iconic landmarks like Steps of La Popa Mount and San Felipe de Barajas Castle.

Comfortable Rooms
Relax in our cozy rooms featuring modern amenities such as flat-screen TVs, air conditioning, and private bathrooms with showers. Some rooms even offer balconies with scenic views.

Convenient Facilities
Enjoy the convenience of room service, a 24-hour front desk, and complimentary WiFi throughout the property. Experience a smoke-free environment just moments away from Marbella Beach.

Book your stay at Hotel La Casa Del Viajero and indulge in a delightful blend of comfort and convenience during your visit to Cartagena.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

8.1
Based on 270 reviews
Cleanliness: 7.15
Service: 9.15
Location: 8.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.25
N
Neyer Waldir solo_traveller co
10
Pros:

Ubicación

Cons:

Ok

2026-07-02 via Nuitee
P
Paola solo_traveller co
7
Pros:

Que tuvimos un inconveniente con la habitación y no los solucionaron

Cons:

Tuvimos un problema con la habitación el aire botaba agua en la habitación Pero el personal nos cambió de habitación, el desayuno deberían dar diferentes opciones, todo los días el mismo desayuno aburre

2026-07-01 via Nuitee
P
Perez couple co
5
No volvería allí
Pros:

Nada

Cons:

Mala ubicación

2026-07-01 via Nuitee
J
Juan Pablo couple co
8
2026-06-30 via Nuitee
F
Farias solo_traveller br
5
Pros:

Das recepcionistas , os atendentes do refeitório, as funcionárias da limpeza sempre prestativas.

Cons:

As acomodações poderiam ser melhores, quarto sem janela, dificuldade para abrir e fechar a porta com a chave do quarto. Não tinha frigobar, pois pelo que se cobrou do quarto o mínimo deveria ter um frigobar, para manter bebidas ao menos frias pois a cidade é quente.

2026-06-28 via Nuitee
S
Stephane couple us
1
HORRIBLE, DISTGUSTING,MASTY NOT WORTH PAYING TO STAY
Pros:

The hotel is NOTHING like show on Booking.com. The room is dirty, masty,, smells horrible, bathroom is disgusting no hot water, no toiletries, dirty bath towel, bed has stain on sheets, matter, and ants crawling on floor, mosquito flies all night. Other parents on next room has a young kids running on the hallways and dropping things at 1am . Do not stay there if you're on a vacation. I check in at 12:30 midnight and leave at 5AM as soon the sun is up. I DID NOT SLEEP ON THE BED I SEAT ON THE EDGE OF THE BED TO WAIT TO LEAVE.

Cons:

CLEAN ROOM, CLEAN BED,CLEAN TOWEL, CLEAN BATHROOM . Then when i leave the front desk lady curse me in Spanish

2026-06-25 via Nuitee
M
manuel solo_traveller cl
8
2026-06-24 via Nuitee
O
Orlando solo_traveller co
10
2026-06-22 via Nuitee
H
HUMBERTO solo_traveller co
7
Pros:

El personal

Cons:

Cucarachas

2026-06-20 via Nuitee
R
Ribeiro solo_traveller br
8
Pros:

Bom 👍

2026-06-16 via Nuitee
D
Diana solo_traveller co
6
2026-06-14 via Nuitee
I
Ibarra Fuenmayor couple ve
8
2026-06-12 via Nuitee
A
Andrey solo_traveller cr
10
Pros:

Las habitaciones siempre limpias con todas las necesidades principales.

Cons:

Parte de afuera del hospedaje estaba un poco sucio.

2026-06-04 via Nuitee
M
Michael solo_traveller gr
5
OKAY
Pros:

The place (the establishment) is okay, the name says it all! Hotel MedICAL Cartagena. The hotel is situated close to downtown next to a medical center and a hospital, that's where the name comes from. It was a last minute booking and I had very few options budget-wise left. It was cheap, breakfast, after the trip completion, was almost the same everywhere I stayed in Colombia; scrambled eggs with the choice of ham or veggies, accompanied with fruit, juice and coffee. Yet in the hotel is a safe place with friendly and helpful personnel.

Cons:

Hotel was in a run down neighborhood. From the uber driver to the night receptionist recommendations, this isnt a safe location to wonder and walk around after sunset. It is a run down neighborhood full of car garages/repair stations from tire/brake shops to dealerships. After the sunset lots of drug addicts and alcoholics and I dont know how to call them, they surface. The hotel needs maintenance, running water in the bathroom faucet was dripping, both faucet and shower were clogged. Janitor took care of them, though the day after shower was clogged again! BUT THERE IS NO HOT WATER!!!

2026-05-26 via Nuitee
C
Cordoba couple co
10
Pros:

Si

Cons:

Todo me gustó

2026-05-26 via Nuitee
J
Julio César solo_traveller co
10
Pros:

Un hotel muy exclusivo en medio de una zona muy poco agradable. Una grata experiencia de alojamiento

Cons:

Todo estuvo bien, el hotel es muy agradable , bien mantenido y con un concepto muy exclusivo

2026-05-23 via Nuitee
H
Huanca viveros solo_traveller pe
1
Pros:

Casi nada

Cons:

Todo el ambiente, muy pequeño.

2026-05-21 via Nuitee
P
palacios couple co
6
Normal
Pros:

Desayuno bien nada especial. Ubicación bastante cerca del centro sin embargo se mira un poco peligroso la zona / el personal es muy amable y te ayuda a solucionar algún inconveniente.

Cons:

El baño de la habitación, no tiene aire acondicionado y está extremadamente caliente, el agua de las duchas sale extremadamente caliente no tiene regulador, las habitaciones están bastante sencillas. En relación al precio hay mejores opciones termine pagando 340mil pesos por dos noches y con ese dinero se consiguen mucho mejores opciones, aparte no había manera de pagar en tarjeta sino solo efectivo.

2026-05-20 via Nuitee
V
VILORIA couple co
7
2026-05-20 via Nuitee
S
Sandra Patricia family_with_children co
10
Un hermoso todo y acogedor
Pros:

El trato del personal

2026-05-19 via Nuitee