The Palms by Eagles Airport Residential

Hotels
8.1 (117 reviews)
Patrice Lumumba Road , Accra , gh

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice and spacious room
Cons:
Housekeeping delays
Limited breakfast options
Value for money concerns

Categories

Cleanliness
8.1
The place was clean, but there were delays with housekeeping.
Service
8.6
Very friendly staff and particularly helpful staff members were noted.
Location
9.1
Location is great, and easy access from the airport.
Room Quality
8.1
The room looks very nice and spacious, but not entirely as portrayed in pictures.
Amenities
7.6
Some amenities were under repair, and breakfast options were limited.
Value for Money
7.1
Did not feel like I got full value for the money paid.
Food and Beverage
7.6
Breakfast was not exhaustive, and variety was limited.
Overall Experience
8.6
Overall, a pleasant stay with friendly staff despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 11:48

Property Description

Luxurious Amenities
Indulge in our air-conditioned rooms equipped with modern facilities such as a coffee machine, fridge, and flat-screen TV.

Relaxation and Recreation
Unwind at our outdoor swimming pool or stay active in our fitness centre.

Convenient Location
Located just 2 km from Kotoka International Airport, with free shuttle service provided, making your travel experience seamless.

Book your stay at The Palms by Eagles Accra for a memorable and comfortable hotel experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for US$15 per person per night when using an existing bed.
    Children up to and including 10 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 117 reviews
Cleanliness: 8.1
Service: 8.6
Location: 9.1
Room Quality: 8.1
Amenities: 7.6
Value for Money: 7.1
Food and Beverage: 7.6
Overall Experience: 8.6
C
Colette • solo_traveller • ci
10
Overall Pleasant Stay with a Few Areas for Improvement
Pros:

loved the welcome, the staff were super friendly, and the location was very good with easy access.

Cons:

I find that the menu prices at their restaurant are a bit excessive.
The shower cabin was not very clean. There were some blackish marks in the corners of the shower cabin (needs improvement/review).

2026-05-27 • via Nuitee
J
Joe • extended_group • gb
1
Nice name but the worst hotel I've stayed in, considering the price paid.
Pros:

The location was good and the staff that worked there tried, but they were criminally understaffed. Food was average but they didn't have much stock of drinks.

Cons:

The place is dirty and old and criminally over charged. Much worse than an Airbnb and they do not seem to care about feedback and too eager to charge huge money for small services. The rooms smelled and the doors do not close properly, yet they charge extremely high prices.

The person at the reception also served food as a waitress and did lots of other jobs. Poor girl. Food and drinks took a very long time and you have to remind them to bring it.

The grass outside is overgrown and unkept. Tiny area.

On top of that added levies to my fee of items I got via calculator with no official receipt provided.

I was going to fight for them to reduce the extortionate fee for such a poor place but simply didn't have the energy to as it was my last night in Accra.

2026-05-25 • via Nuitee
O
Olawale • solo_traveller • gb
5
2026-04-28 • via Nuitee
S
Souleymane • solo_traveller • gh
8
2026-04-17 • via Nuitee
T
Tawakalitu • couple • ng
10
Pros:

Staffs are helpful and I love the food.

2026-03-12 • via Nuitee
M
Marie Eugenie • solo_traveller • fr
7
2026-03-04 • via Nuitee
A
AUGUSTE ALEXANDRE • solo_traveller • ci
9
2026-02-12 • via Nuitee
T
Tawakalitu • couple • ng
10
Pros:

Friendly staff and airport pickup and drop off services . I like their food too.

Cons:

NA

2026-02-09 • via Nuitee
O
Osei Akomea • couple • gh
9
Pros:

The customer service

2026-01-30 • via Nuitee
K
Kerrie • couple • au
9
Pros:

Great location.

2026-01-29 • via Nuitee
O
Odey • extended_group • ng
10
2026-01-27 • via Nuitee
D
Danny • solo_traveller • za
10
The front desk lady Ester went out of her way to assist me with all my requests.
Pros:

The hotel is very well positioned. The staff are so friendly and helpful

Cons:

The traffic getting into the hotel during peak can be a bit of a hassle

2026-01-19 • via Nuitee
N
Nathaniel • solo_traveller • us
9
Very good. Many kudos to Mr. Harry Hammond, the shuttle driver for going out of his way to help me.
Pros:

Easy access from airport. Driver of the shuttle Harry Hammond was excellent. He helped me to switch from Palms Residential to Palms Airport City.

Cons:

Breakfast was not as exhaustive as the previous Holiday Inn. More local choices would be good.

2026-01-19 • via Nuitee
O
Oscar • solo_traveller • pt
8
2026-01-18 • via Nuitee
S
sunday • solo_traveller • ng
9
2026-01-17 • via Nuitee
K
Kelani • couple • us
8
2026-01-12 • via Nuitee
F
Frankie • solo_traveller • gb
10
Pros:

Very clean hotel, good location close to markets, mall e.t.c, food is great, and room service is top, would definitely come back

Cons:

N/a

2026-01-08 • via Nuitee
G
Grace • couple • gh
7
Very nice accommodations.
Pros:

Overall, the place was clean and quite cozy, and the staff were extremely friendly and helpful. I also liked the fact that they were extremely flexible in terms of booking and cancelation. 👍🏽

Cons:

The bed only had one top cover which felt inadequate in terms of protection, because that cover looked like it hadn't been changed between guests. Also the room smelled like it hadn't been used for a very long time: the windows were shut and the air wasn't turned on before our arrival.

2026-01-07 • via Nuitee
C
Carlos • solo_traveller • ug
10
The stay was experiential
Pros:

Service was excellent

Cons:

Kindly put bathroom robs and sandals

2026-01-07 • via Nuitee
N
Ntiriwaa • couple • gh
9
2026-01-07 • via Nuitee