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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Garden
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Private parking
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Shuttle service (additional charge)
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Special diet menus - on request
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Grocery deliveries
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Kid meals
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Lockers
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Airport shuttle (free)
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Broadcast Live sport events
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in our air-conditioned rooms equipped with modern facilities such as a coffee machine, fridge, and flat-screen TV.
Relaxation and Recreation
Unwind at our outdoor swimming pool or stay active in our fitness centre.
Convenient Location
Located just 2 km from Kotoka International Airport, with free shuttle service provided, making your travel experience seamless.
Book your stay at The Palms by Eagles Accra for a memorable and comfortable hotel experience.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Nothing
The price I was quoted online included taxes and the total was 127$ per night. On arrival the hotel charged me $150 per night. They claimed their system with booking. com was exclusive of local taxes and levies. This kind of price escalation can leave one stranded in a foreign country. The edges of the kitchen cupboards and wardrobes are peeling. It makes no sense how they do not fix such a small thing. Their TV channels were not working though they knew there were international guests coming. We waited one night before they could fix the DSTV subscription. The room was supposed to have an iron and ironing board but we had to ask for one. Only then did they get the iron and ironing board. It is clear that they do not prepare for guests before arrival and check in.
Location and staff
No tovels blanket were having some red marks no slippers for washroom
Staff was friendly
Great location
Cockroaches
Mould smell
Food wasn’t great
Breakfast Buffet
Cleanliness
Cleanliness
Inadequate room items
The staff were incredibly welcoming, from the person who picked me up at the airport to the person at the front desk. I felt welcomed to Ghana.
I thought the staff were amazing. My only issue was the room smelled a little dumpy.
Dumpy room
La habitación es muy cómoda, tiene todo lo necesario para un buen descanso. EL servicio de recogida y llevada al aeropuerto como también a puntos cercanos al hotel ayudó mucho. La gente de la recepción fue muy amable con todo lo que pedimos,.
El desayuno fue muy escaso. Es un hotel chico y tal vez por eso no hay variedad. No avisan que hay que encender el calentador del agua caliente, que hay que descubrirlo.
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Geen aanmerking
loved the welcome, the staff were super friendly, and the location was very good with easy access.
I find that the menu prices at their restaurant are a bit excessive.
The shower cabin was not very clean. There were some blackish marks in the corners of the shower cabin (needs improvement/review).
The location was good and the staff that worked there tried, but they were criminally understaffed. Food was average but they didn't have much stock of drinks.
The place is dirty and old and criminally over charged. Much worse than an Airbnb and they do not seem to care about feedback and too eager to charge huge money for small services. The rooms smelled and the doors do not close properly, yet they charge extremely high prices.
The person at the reception also served food as a waitress and did lots of other jobs. Poor girl. Food and drinks took a very long time and you have to remind them to bring it.
The grass outside is overgrown and unkept. Tiny area.
On top of that added levies to my fee of items I got via calculator with no official receipt provided.
I was going to fight for them to reduce the extortionate fee for such a poor place but simply didn't have the energy to as it was my last night in Accra.
Staffs are helpful and I love the food.
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