Essential by Dorint Interlaken

Hotels
8.4 (1918 reviews)
Rugenparkstrasse 8 - 10 , Interlaken , CH

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Limited room amenities

Categories

Cleanliness
7.6
Some reviews highlighted issues with room cleaning and trash left from previous guests.
Service
8.6
Overall, staff members were noted to be friendly and accommodating, though one employee was described as impolite.
Location
9.1
The hotel is excellently located next to the train station and within walking distance to shops and restaurants.
Room Quality
8.1
Rooms were described as spacious and well-maintained, but some comments indicated small room size.
Amenities
8.6
Amenities were generally good, but the limited provision of drinking water was a noted downside.
Value for Money
8.1
Guests felt they received good value, especially with the quality of breakfast and location.
Food and Beverage
8.6
Breakfast was often praised as excellent and varied, contributing positively to the overall experience.
Overall Experience
8.5
The general sentiment from reviews indicates a satisfying experience overall, with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:22

Property Description

Modern Accommodations
Essential by Dorint Interlaken - New Opening offers contemporary rooms with convenient amenities like a kettle, coffee machine, and kitchen in select rooms. Enjoy entertainment on the flat-screen TV and complimentary toiletries for a comfortable stay.

Convenient Services
Benefit from a 24-hour front desk and concierge service, ensuring your needs are met promptly. Stay connected with free WiFi throughout the property and start your day right with a delicious buffet breakfast. Unwind with a refreshing drink at the on-site bar.

Ideal Location
Perfectly located in Interlaken, explore nearby attractions like Grindelwald Terminal and Giessbachfälle. With Bern-Belp Airport just 49 km away, Essential by Dorint Interlaken - New Opening is the ideal choice for your next stay.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1918 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.5
C
Cedric • family_with_children • fr
9
2026-10-14 • via Nuitee
A
Austin • solo_traveller • us
10
2026-10-14 • via Nuitee
F
Franco • couple • au
10
very happy and would definitely recommend
Pros:

Very much enjoyed the view with windows and balcony overlooking lake.
good location with easy access to trains and buses
nice breakfast options

Cons:

would like more english speaking tv options

2026-10-14 • via Nuitee
K
Katrina • couple • au
10
Amazing location and food.
Pros:

Very good location, just next to the train station. There’s a lot of food options within the area. Breakfast was part of our booking and it didn’t disappoint.

Cons:

Nothing. Everything was perfect.

2026-10-13 • via Nuitee
A
Abdulaziz • couple • sa
10
مكان يستحق الزيادة
Pros:

المكان جميل ونظيف و موقعه يعتبر قريب جدا من السنتر ومقابل مول ومحطة القطار

2026-10-10 • via Nuitee
M
Mariam • couple • us
10
Love To revisit
Pros:

Very clean and comfortable. We loved waking up to the view. The breakfast was great and the location being close to the station was perfect for us.

Cons:

Nothing

2026-10-08 • via Nuitee
M
MOHAMMED • couple • sa
4
Pros:

المرافق ممتازة ويعتبر الفندق جديد نوعاً ما

Cons:

الغرف صغيرة جداً وضيقة ومبلغ الوديعة عالي جداً ورسوم المواقف مبالغ فيها نوعاً ما

2026-10-08 • via Nuitee
מחמד • solo_traveller • il
8
Pros:

الصوره لا توافق الغرفه لا يوجد اطلاله

Cons:

لا يوجد شرفه

2026-10-07 • via Nuitee
P
Pia • couple • us
9
Excellent accommodations, location, and stay.
Pros:

Excellent hotel, comfortable rooms and lounge areas with modern finishes, nice bathroom, and loved the AC!

Cons:

Perhaps having a window you could open would’ve been very nice (appreciated the floor to ceiling window though).

2026-10-07 • via Nuitee
C
Colombo Perera • family_with_children • au
10
Pros:

Convenient

2026-10-07 • via Nuitee
S
simone • couple • au
10
it’s a great place to stay!
Pros:

The location, the staff, the apartment, everything was perfect. The staff are so helpful, great service. They stored our luggage along with storing our food items in the cold room until it was time to check in. We were in an apartment on the second floor. No problem with train noise being right next to station. Would stay here again.

Cons:

Nothing

2026-09-19 • via Nuitee
K
Kishan • solo_traveller • ke
10
2026-09-19 • via Nuitee
F
Fatma • solo_traveller • ae
5
الموقع فقط ممتاز
Pros:

فوق محطة القطار وقريب من هايبر ماركت كبير
وعدة مطاعم
وقريب من العباره

Cons:

لايوجد خدمة غرف
الماء غير مجاني وحتى لو ستدفع يجب أن تذهب شخصيا لشراء الماء
رائحة الغرف كريهه

2026-09-18 • via Nuitee
N
naomi k • solo_traveller • hu
9
2026-09-18 • via Nuitee
H
Hiba • solo_traveller • sa
10
The best in Interlaken
Pros:

The location is the best ! I step out of the train ( interlaken west station ) and go inside the hotel just like that ! The room with a/c is super clean, quiet and comfortable . The breakfast is ok considering no much Halal options in the buffet but it has some . I definitely will book it again in any trip to Interlaken .

Cons:

Nothing

2026-09-18 • via Nuitee
S
Susan • couple • gb
9
Great hotel, would stay again.
Pros:

Really clean and welcoming. Modern rooms, comfy beds and great shower. The breakfast was really good. Although located at a train station, there was no noise disturbance.

Cons:

The pillows in the rooms were too soft and very lumpy. The hotel kindly gave us additional pillows but this didn’t help and so did affect my quality of sleep. I also think it’s too expensive for what it is. I know Switzerland is pricey but I think this hotel was priced too high.

2026-09-17 • via Nuitee
L
Leclerc.brunel • couple • ca
9
2026-09-17 • via Nuitee
B
Bader • couple • sa
1
2026-09-15 • via Nuitee
F
Fatma • extended_group • ae
7
conveniently located, friendly, helpful staff, but the lack of air conditioning made it frustrating
Pros:

Amazing location – right near the main station, making travel and getting around very convenient

Very nice and friendly staff – helpful and approachable throughout our stay

Responsive service – staff promptly provided fans when we asked

Extra effort – they even brought us an additional fan when we requested one

Convenient for exploring – close to supermarkets, restaurants, and transport links

Good value for the location – ideal base for exploring Interlaken

Cons:

No air conditioning – the room was very hot during our 3-night stay, very frustrating

Reliance on fans – had to request fans to cope with the heat

One fan was not working properly – despite the staff's efforts, one of the fans provided was faulty

Discomfort at night – the heat made it difficult to rest comfortably

2026-09-15 • via Nuitee
E
Elham • couple • au
10
A fantastic stay with a beautiful room, stunning views, great breakfast and friendly staff.
Pros:

We had a wonderful stay at Essential by Dorint Interlaken. The room was fantastic, very clean and comfortable, and the views were absolutely beautiful. The location was also great and made it very convenient for exploring Interlaken and the surrounding area.

The breakfast was delicious with a great selection, and the staff were incredibly friendly and welcoming. We really enjoyed our stay and would definitely recommend this hotel to anyone visiting Interlaken.

Cons:

We loved everything about our stay. The only thing we wished for was having a gym or swimming pool at the hotel.

2026-09-14 • via Nuitee