Essential by Dorint Interlaken

Hotels
8.4 (1876 reviews)
Rugenparkstrasse 8 - 10 , Interlaken , ch

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Limited room amenities

Categories

Cleanliness
7.6
Some reviews highlighted issues with room cleaning and trash left from previous guests.
Service
8.6
Overall, staff members were noted to be friendly and accommodating, though one employee was described as impolite.
Location
9.1
The hotel is excellently located next to the train station and within walking distance to shops and restaurants.
Room Quality
8.1
Rooms were described as spacious and well-maintained, but some comments indicated small room size.
Amenities
8.6
Amenities were generally good, but the limited provision of drinking water was a noted downside.
Value for Money
8.1
Guests felt they received good value, especially with the quality of breakfast and location.
Food and Beverage
8.6
Breakfast was often praised as excellent and varied, contributing positively to the overall experience.
Overall Experience
8.5
The general sentiment from reviews indicates a satisfying experience overall, with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:22

Property Description

Modern Accommodations
Essential by Dorint Interlaken - New Opening offers contemporary rooms with convenient amenities like a kettle, coffee machine, and kitchen in select rooms. Enjoy entertainment on the flat-screen TV and complimentary toiletries for a comfortable stay.

Convenient Services
Benefit from a 24-hour front desk and concierge service, ensuring your needs are met promptly. Stay connected with free WiFi throughout the property and start your day right with a delicious buffet breakfast. Unwind with a refreshing drink at the on-site bar.

Ideal Location
Perfectly located in Interlaken, explore nearby attractions like Grindelwald Terminal and Giessbachfälle. With Bern-Belp Airport just 49 km away, Essential by Dorint Interlaken - New Opening is the ideal choice for your next stay.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1876 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.5
S
Sze Chun Albert • solo_traveller • hk
10
Pros:

Excellent location, Good breakfast

2026-08-13 • via Nuitee
F
Francesc Xavier • solo_traveller • es
9
Pros:

La situació, el bon tracte de tot el personal. Super amables.

Cons:

Els coixins del llit eren horrorosos.

2026-08-13 • via Nuitee
A
Ahmed • family_with_children • iq
7
Pros:

THE LOCATION AND THE STUFF

Cons:

The pillows and the air conditioner and there is no fridge

2026-08-12 • via Nuitee
G
Gabriel • solo_traveller • br
10
2026-08-11 • via Nuitee
R
Rita • family_with_children • ch
10
2026-08-11 • via Nuitee
K
Khalid • family_with_children • us
9
2026-08-11 • via Nuitee
C
Christine • couple • ch
8
Bien
Pros:

Propreté

Cons:

100CHF à payer en cas de casse qui est prélevé sur le compte est assez étrange

2026-08-11 • via Nuitee
فهد • couple • sa
10
2026-08-11 • via Nuitee
H
Hebah • extended_group • sa
5
2026-08-10 • via Nuitee
M
Mozah • extended_group • ae
5
Pros:

موقعه في السنتر بس توجد هناك رائحة بقر وبجنب محطة القطار فازعاج ومافي خصوصيه ولا يوجد تكييف حر بس الاثاث مودرن وجميل وينقصه التكييف

Cons:

لا يوجد هاتف للتواصل مع الريسبشن توجد مراوح في الصيف لاينصح به رائحة وإزعاج

2026-08-09 • via Nuitee
D
Dorin • extended_group • gb
8
A reasonable priced hotel, ideal location to travel around Interlaken
Pros:

Clean, good food, nice staff, convenient location, easy to travel everywhere.

Cons:

Literally along the train station (and train tracks), could be noisy at times.
Also no wardrobe in the room, only some shelves.

2026-08-09 • via Nuitee
S
Susan • family_with_children • us
9
Pros:

Location to train station, clean, affordable

Cons:

Pillows

2026-08-08 • via Nuitee
R
Ritesh • couple • ca
5
Pros:

Very good location.

Cons:

Smelly rooms. Fruit flies.

2026-08-08 • via Nuitee
J
Julia • family_with_children • de
8
Schönes, modernes Apartment, ein paar Kleinigkeiten können optimiert werden
Pros:

Sehr groß, alles modern und sauber, gut ausgestattet, schöner Balkon auf die Straße. Direkt gegenüber vom Einkaufszentrum, dort bekommt man alles, was man für kurz oder lang benötigt. Ruhig im Nebengebäude gelegenere Appartement für 4 Personen

Cons:

Badezimmer war behindertengerecht, nicht sehr stylisch, es waren überall Griffe und Halter und die Toilette hatte keinen Deckel, was ich sehr unhygienisch finde. Auch der Duschvorhang der behindertengerechten Dusche war unten schon recht verfärbt und somit auch sehr unhygienisch. Es gab im Badezimmer keine Ablagen, das Waschbecken war auch recht klein für vier Personen. Keine Lüftung oder Fenster im Bad, es wurde schnell stickig und keine ausreichende Beleuchtung im Bereich des Waschbeckens und des Spiegels.
In der Küche fehlten Geschirr-Handtücher oder Handtücher allgemein beziehungsweise eine Abtropfvorrichtung für das gewaschene Geschirr. Es gab nur sehr wenige kleine Teller und Gläser, so dass man mangels Handtuch ständig die Spülmaschine laufen lassen musste, obwohl dieser nicht mal 20 % voll war. Eine Information, was mit vollen Müllsäcken zu tun ist, beziehungsweise weitere Müllsäcke in der Küche wären auch hilfreich, wenn man mehrere Tage vor Ort ist, ist der Mülleimer schnell voll.

2026-08-07 • via Nuitee
R
Raymond • solo_traveller • gb
10
Pros:

The room was clean. Great location. Friendly staff.

Cons:

Just a minor one, it would be nice if there was a small fridge

2026-08-07 • via Nuitee
Y
Yun • family_with_children • us
6
2026-08-06 • via Nuitee
L
Larysa • couple • pt
9
2026-08-06 • via Nuitee
S
saif • family_with_children • ae
10
انصح الاقامه فيه
Pros:

جميل جدا جدا ونظيف و راقي جدا
قريب من السنتر

2026-08-06 • via Nuitee
W
wisam • family_with_children • us
5
2026-08-06 • via Nuitee
Q
QIUYI • couple • cn
8
Cons:

The breakfast was very good, but the room was far too small. Also, the female staff member with tattoos on both arms was not particularly friendly when we checked out.

2026-08-05 • via Nuitee