Wild Dunes Resort – Residences at Sweetgrass

Hotels
•
Hyatt Hotels
8.4 (163 reviews)
5757 Palm Blvd, Isle of Palms, South Carolina, 29451 , Isle of Palms , US
1-843-886-6000

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Facilities

Meeting rooms
Full-service spa
Boat tours nearby
Fitness facilities
Parasailing nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Family-friendly atmosphere
Friendly staff
Great location
Cons:
High costs
Low food quality
Cleanliness issues

Categories

Cleanliness
8.11
El hotel es muy lindo, pero encontró limpieza inadecuada, como el drenaje de la bañera que no funcionaba y pizza en el horno.
Service
9.58
Staff was very friendly and helpful.
Location
9.62
Great location, just a 4 minute walk to an uncrowded beach.
Room Quality
8.57
Suite was very nice for family, but seating options could be improved.
Amenities
8.6
Good amenities but lacking in quality due to high charges for additional services.
Value for Money
7.06
Extremely caro para la oferta de restaurantes y altos precios, lo que impacta la percepción de valor.
Food and Beverage
6.61
La calidad de la comida muy baja para el precio.
Overall Experience
9.08
Overall good experience, family-friendly with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:36

Property Description

Luxurious Spa and Golf Amenities
Indulge in massages and body treatments at the spa, then enjoy a round of golf on-site followed by a refreshing dip in one of the 5 outdoor swimming pools.

Dining and Entertainment
Savor delicious meals at 8 restaurants, grab a drink at the beach bar or one of the 9 bars/lounges, and unwind at the coffee shop/cafe and poolside bars.

Comfortable Accommodations
Relax in one of the 148 air-conditioned rooms with LCD TVs, free Wi-Fi, and complimentary toiletries. Enjoy the convenience of a business center, free newspapers, and dry cleaning services.

Book your ultimate beachfront retreat at Wild Dunes Resort – Residences at Sweetgrass, where luxury meets relaxation.

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

8.4
Based on 163 reviews
Cleanliness: 8.11
Service: 9.58
Location: 9.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 7.06
Food and Beverage: 6.61
Overall Experience: 9.08
J
John • couple • us
8
Pros:

Room was clean and nice. Good shower. Nice facility and close to beach. Staff was very friendly

Cons:

Our room had a connecting room door that you could hear the people next door. Because you could see under the door. Needs better food or restaurant availability. Needs More personal service not doing things thru the app or QR code.

2026-07-25 • via Nuitee
V
Vicki • solo_traveller • us
10
Pros:

Everything

2026-07-21 • via Nuitee
J
John • couple • us
10
Staff were excellent!
Pros:

Location and amenities

Cons:

Air conditioning didn’t work that well

2026-07-19 • via Nuitee
K
Kevin • family_with_children • us
10
2026-07-11 • via Nuitee
C
Carmen • family_with_children • us
7
The actual stay and staff while at the resort was very nice. However, follow up billing issues have been a nightmare. We
Pros:

The convenience of beach access, pool access, and dining/ activities at one location.

Cons:

N/A

2026-07-06 • via Nuitee
M
Michaela • family_with_children • us
7
It was a nice resort and we would return, but a few changes would make the price point seem worth it
Pros:

Room was great and quiet from hallway noise. Was easy to get around the property. Staff were pleasant and helpful.

Cons:

The AC units were so loud every time that they kicked on it was difficult to sleep. The shower door didn’t keep water in the shower very well. The check in process was very chaotic and I did not like that we had to use the valet. It is challenging to unload 5 peoples belongings quickly into one single cart while the valet is waiting to take your car away. We had to call our car back up as soon as we got to our room because we still needed things. The daily parking fee is also exorbitant.

2026-07-05 • via Nuitee
P
Peterson • couple • us
10
2026-07-04 • via Nuitee
A
Ashley • family_with_children • us
10
It was great! My kids loved it!
Pros:

How convenient and close everything is. Super clean!

Cons:

N/a

2026-06-08 • via Nuitee
J
Joanne • couple • us
5
Over priced
2026-06-01 • via Nuitee
T
Terrence • solo_traveller • us
10
2026-05-18 • via Nuitee
J
Jodi • family_with_children • us
9
2026-04-18 • via Nuitee
B
Brandenberger • family_with_children • us
6
Pros:

Great family suite.

Cons:

Understaffed, long lines for food/drinks, requests ignored ie feather allergy brought to attention at check in 4 hours later when room was ready all beds had feathers. AC broke in one room, had to call multiple times for the engineer to come out, blender non working requested a new one that never arrived.

2026-04-05 • via Nuitee
J
Jacqulyn • couple • us
10
Perfect stay
Pros:

It’s vast but quiet

Cons:

Wait times for valet were not optimal

2026-03-26 • via Nuitee
M
Melina • family_with_children • us
10
2026-03-22 • via Nuitee
E
Eric • family_with_children • us
10
2025-11-28 • via Nuitee
T
Tatyana • family_with_children • us
10
2025-11-24 • via Nuitee
D
Daniel
8
Lovely resort but rooms were basic.
Pros:

The resort has grown since the last time we were there and is lovely. There are multiple pools and beach access point as well as several places to eat. The food was pricey and OK but not terrific. The staff were all very friendly and wonderful. We did have some issues with our room. We thought we were booking a room in the residences at Sweet grass with a kitchen, but turns out we only had a fridge. It is very unclear on the hotels.com website. The beds were hard as a rock so my wife and I were not able to sleep well and the showers have no water pressure, but that is not unusual in a large resort. The room always felt damp, including the carpeting, even though we left the AC on. Would have preferred floor to carpet. For the price we paid we expected a more comfortable room. I did get a massage at the spa and had a great experience. There are lots of places on the grounds to sit and relax and enjoy a drink or a conversation or a fire pit. We will probably return again.

2025-10-01 • via Nuitee
S
Sanders • family_with_children • um
10
2025-10-01 • via Nuitee
L
Louis • partner
8
Pros:

Property was very well kept. We visited the week of 9/7/25. Was pretty empty for the most part, we happened to get lucky. House cleaning, was not consistent. Parking was a bit of a pain. We managed to get a “free” spot 3 of the 5 days. It’s ridiculous you are forced to pay $35 for valet parking, it’s frustrating to deal with this if you are on vacation. That said the pools were really nice and the 2-3 meals we ate at the resort were very good. If you plan to visit Charleston, bear in mind the traffic into town can be annoying. I’d go back again.

2025-09-30 • via Nuitee
T
Treff • family
10
Pros:

Exceptional

2025-09-16 • via Nuitee