City Express by Marriott San José Costa Rica

Hotels
City Express
8.2 (1473 reviews)
Diagonal al Mc Donald del Centro Comercial Cariari , San José , cr

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good amenities
Cons:
Breakfast quality issues
Some rooms need updating
Bug bites reported

Categories

Cleanliness
8.03
Several reviews mentioned cleanliness positively, but a bug bite issue was raised.
Service
8.5
Most reviews praised the staff's friendliness and helpfulness, despite some minor issues.
Location
8.54
The location near the airport was mentioned positively across multiple reviews.
Room Quality
7.99
Some reviews indicated that rooms could use updating, but overall comfort was noted.
Amenities
8.52
Amenities like airport shuttle and breakfast were positively highlighted.
Value for Money
8.48
Good value for money based on positive remarks regarding the services provided.
Food and Beverage
7.53
Negative sentiments about breakfast quality were noted, impacting this score.
Overall Experience
8
Predominantly positive experiences with a few noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:40

Property Description

Convenient Location and Amenities
Located just a 5-minute drive from Juan Santamaria International Airport, City Express San José Aeropuerto offers free private parking and a gym. The modern rooms feature free Wi-Fi and stunning views over San José.

Comfortable Accommodations
Each air-conditioned room includes a flat-screen cable TV, a desk, and a private bathroom with a hairdryer and toiletries.

Delicious Dining Options
Guests can enjoy a complimentary buffet breakfast with the famous Gallo Pinto dish. Additionally, the hotel is surrounded by various dining choices and is close to Plaza Real Cariari Shopping Centre.

Ready to experience convenience and comfort near the airport? Book your stay at City Express San José Aeropuerto now!

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

The transport service is subject to availability, prior reservation.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 1473 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 8
R
ROBERTO solo_traveller cr
9
2026-06-20 via Nuitee
L
Lauren couple us
6
Convenient for a quick place to stay before a morning flight!
Pros:

Within 15 min of the airport. Perfect for a quick stay just to sleep and wake up for a flight.

Cons:

Doesn’t look like the photos and is very dated.

2026-06-20 via Nuitee
J
Jose family_with_children us
8
It was good
Pros:

Cleanliness, friendly, smooth process

Cons:

No TV channels available

2026-06-20 via Nuitee
J
Jonathan solo_traveller cr
8
2026-06-17 via Nuitee
C
César solo_traveller cl
5
Buena ubicación pero el olor a comida en el primer piso es insorportable.
Pros:

La atención del personal muy amable. Lo valoro mucho. Y se valora el café y al agua siempre disponible gratis. La ubicación es muy buena por ejemplo si es que se va al Centro de Convenciones de Costa Rica (se puede ir caminando por la vereda del frente). Sólo se cruzan los puentes y están en 20 minutos mientras que un Uber fácilmente puedes tardar 90 minutos en horario peak.

Cons:

Es impresionante el olor a comida que hay en el hotel. Es impresentable, al ser un hotel principalmente corporativo, no se puede tener este olor a comida y frituras desde el lobby a pesar que está todo abierto. Se debería mejor si o si este punto, pues bajar a tomar desayuno ya duchado y después partir a reuniones de negocios es imposible.

2026-06-16 via Nuitee
M
Mauricio Alfaro solo_traveller cr
10
Pros:

Un trato exelente 👌

2026-06-15 via Nuitee
A
Ariana solo_traveller cr
10
2026-06-14 via Nuitee
E
Emily couple us
10
Great stay, great proximity to the airport!
Pros:

I loved the cleanliness of this room. The bed was so comfortable and after coming from a week in a hostel, this was heaven. This place is very close to the international airport and I highly recommend it

Cons:

I didn’t like that there was not a 24/7 shuttle service

2026-06-13 via Nuitee
S
Sarmiento family_with_children cr
8
2026-06-12 via Nuitee
M
Mónica solo_traveller ec
9
Pros:

Café gratis

Cons:

Comida cara

2026-06-12 via Nuitee
E
Eliezer solo_traveller cr
8
2026-06-11 via Nuitee
G
Geiner couple cr
9
2026-06-10 via Nuitee
N
Nava Rivera solo_traveller mx
10
Pros:

La limpieza de las instalaciones

2026-06-09 via Nuitee
S
Soriano Robles solo_traveller mx
8
Regular a buena
Pros:

Las tres cosas anteriores las calificaría como buenas

Cons:

que la comida room service es muy cara y que no había mas que un canal de televisión, eso es muy molesto

2026-06-08 via Nuitee
L
Luis family_with_children pa
4
Estadía regular puntos a mejorar
Pros:

La atención del personal y la ubicación estratégica cerca del aeropuerto.

Cons:

Sofá camas incómodos poco funcionales para estadía de más de 2 personas.

2026-06-08 via Nuitee
O
Oscar couple co
9
Buena atención
Pros:

Ubicación, servicio y atención del personal

Cons:

Nada

2026-06-08 via Nuitee
D
Daniel couple gb
7
Good spot for a night or two
2026-06-08 via Nuitee
T
Thami solo_traveller za
5
2026-06-06 via Nuitee
M
Maria couple cr
9
No me despierten, por favor
Pros:

Los días que nos hospedamos, el desayuno estuvo delicioso, con gran variedad de opciones. Cercanía con el aeropuerto.

Cons:

Amanecer un domingo y que toquen a la puerta para preguntar si ocupan el servicio de lavandería, no tiene ningún sentido, solamente incomodar a los huéspedes. Y ahí siguió la muchacha tocando todas las puertas y preguntando con un buen tono de voz para que todos en el piso nos despertáramos. Si alguien ocupa lavandería estoy segura que buscara la forma de preguntar.

2026-06-06 via Nuitee
M
Michelle solo_traveller cr
10
2026-06-04 via Nuitee