The Peppermill Boutique Hotel

Hotels
8.8 (400 reviews)
40 St John's Street , Devizes , GB

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Business center
Heating
Family rooms
Garden
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Breakfast service slow
Room noise

Categories

Cleanliness
8.05
Some concerns about cleanliness due to messy breakfast conditions and an unallocated room.
Service
9.55
Staff were highly praised for their friendliness and assistance during issues.
Location
9.55
Location is consistently praised as central and convenient.
Room Quality
8.55
Mixed reviews; some mentioned comfort but also noise issues.
Amenities
8.55
Some amenities were noted to be lacking, such as breakfast options.
Value for Money
9.05
Value perceived as acceptable for the service received.
Food and Beverage
8.05
Food quality and breakfast service received mixed feedback, with some complaints.
Overall Experience
9.05
Overall experience is good despite some notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:26

Property Description

Luxurious Accommodation: The Peppermill Townhouse Hotel & Restaurant offers individually decorated rooms with modern amenities, including flat-screen TVs and iPod docks. Guests can enjoy complimentary WiFi throughout the property.

Gourmet Dining Experience: Indulge in a culinary journey at the hotel's 2AA Rosettes restaurant, serving a delectable breakfast with a variety of options, as well as lunch and dinner menus. The onsite bar boasts a diverse cocktail selection and an extensive wine list for guests to unwind and relax.

Central Location: Situated in the heart of Devizes town centre, the hotel provides easy access to nearby attractions such as Bath and Avon. With convenient parking options just a short walk away, exploring the area is hassle-free.

Experience luxury, fine dining, and convenience at The Peppermill Townhouse Hotel & Restaurant. Book your stay now for an unforgettable experience.

Important information:

Please note that the restaurant is not open on Sunday evening.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.8
Based on 400 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.05
Overall Experience: 9.05
M
Mark • couple • gb
8
Nice room, only a shower but nice and new. Good location for a one night stay
Pros:

Good location

Cons:

No parking and didn’t have the breakfast as it seemed to dear

2026-09-19 • via Nuitee
K
Kym • couple • au
10
Great stay with very good breakfast
Pros:

Secure, clean, comfortable

Cons:

No Parking

2026-09-19 • via Nuitee
M
Manda Stone • solo_traveller • gb
8
Lovely building
Pros:

The hotel was very attractive and in a good location. There was no official parking attached to the hotel, but plenty nearby. The staff were very pleasant and very helpful. The breakfast was excellent.

Cons:

When we opened our window we found it was directly above the kitchen extractor and the room immediately filled with the smell of frying! It was not pleasant and we requested a room change but the hotel was fully booked. However, there was air conditioning in the room so as it was a very warm evening, we closed the windows and turned the air conditioning on. Not ideal but better than the smell.
The room was also much smaller than any of the pictures on the website.

2026-09-18 • via Nuitee
J
Julie • couple • us
10
Friendly helpful staff and perfect location with delicious food
Pros:

Location and fabulous breakfast

Cons:

Nothing

2026-09-17 • via Nuitee
S
Stevie • solo_traveller • gb
8
Pros:

I loved the three lounge areas upstairs. I had the small single room but it was perfectly comfortable and convenient it had its own ensuite. Location was great in the town centre, comfy bed, quiet building

Cons:

No private car park but chargeable places to park nearby

2026-09-14 • via Nuitee
S
Speed • solo_traveller • gb
10
The best hotel in Devizes - nothing else comes close.
Pros:

Everything

Cons:

N/A

2026-09-09 • via Nuitee
A
Ashana • solo_traveller • gb
10
2026-09-09 • via Nuitee
D
Darren • couple • gb
10
2026-09-07 • via Nuitee
M
Michael • extended_group • ch
9
2026-09-06 • via Nuitee
D
daniel • couple • gb
10
Lovely place, lovely staff, great vibes and excellent location.
Pros:

The staff were lovely and also called me back as I left my ring there and left it for me to collect which was greatly appreciated (especially as it was my wedding ring!)

2026-09-04 • via Nuitee
A
Alison • couple • gb
9
2026-09-04 • via Nuitee
R
Rhiannon • couple • gb
10
2026-09-02 • via Nuitee
M
Michele • couple • gb
8
2026-09-02 • via Nuitee
P
Peter • couple • gb
10
Pros:

Excellent from the start great restaurant fantastic service shall be back!

Cons:

loved it all..

2026-09-01 • via Nuitee
M
Meraj • couple • gb
6
Good value stay
Pros:

Nice part of town, convenient travel wise to get to London. Decent modern bathroom and the staff were great.

Cons:

The room itself (room 5) had a damp smell that didn’t go away at all

2026-09-01 • via Nuitee
M
Melissa • solo_traveller • gb
7
2026-09-01 • via Nuitee
M
Melanie • couple • gb
10
2026-09-01 • via Nuitee
M
Mr Ian Murray • solo_traveller • gb
10
A good pleasant experience.
Pros:

Good location , near shops and amenities , welcoming staff , room clean and comfortable , modern , good facilities, inside and outside, optional breakfast available. Restaurant and bar .

Cons:

Lots of stairs to climb , to get to single room located top of building. Out of hours back entrance. A bit strange, ( as not used to it)

2026-08-31 • via Nuitee
R
Rachel • couple • gb
10
2026-08-31 • via Nuitee
E
Emma • solo_traveller • gb
7
Pros:

The matress was so so comfy. The room was super quiet and spacious plus had aircon. The sheets & towels were super clean and the bathroom products smelt amazing.

Cons:

The pillows were shocking sadly. The overhead shower didn't work just sprayed really finely everywhere other than on the person so was unusable. The end of the bed jutted out and I caught my leg on it and have a nasty bruise, it needs to be shifted nearer the window.

The worst thing was the breakfast by a long way. There was no sourdough bread at all, every breakfast option inc it so pretty ridiculous to run out on a busy bank holiday. They offered cheap nasty bread instead. Only one round of tea was offered, the "continental" breakfast had a few stale cereals, a couple of yoghurts and some random jam!

No butter was put in the toast it was stone cold & very dry. My avocado was rock hard. For £15 a person it was shocking.

2026-08-31 • via Nuitee