The Ocean Vibes Suites by Casa Paraiso

Hotels
8.6 (71 reviews)
Boulevard Kukulcan km. 9.5 , Cancún , mx

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Wonderful location and views
Helpful staff
Cons:
Cleanliness issues
Inconsistent service quality

Categories

Cleanliness
8.03
Some complaints about cleanliness including dirty towels and cockroaches.
Service
9.2
Mixed reviews; some praised helpfulness, others highlighted poor service experiences.
Location
9.74
Consistently praised for its wonderful location and views.
Room Quality
8.39
Rooms described as comfortable, but with issues like maintenance and aging decor.
Amenities
8.72
Amenities appreciated, though some dissatisfaction with bar service.
Value for Money
7.68
Considered below expectations due to extra charges and negative aspects mentioned.
Food and Beverage
8.23
Satisfactory food services, though bar service complaints noted.
Overall Experience
8.8
Overall a positive experience, but with some significant caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:50

Property Description

Beachfront Luxury

  • Private beach access
  • Infinity pool
  • 24-hour front desk

Family-Friendly Accommodations

  • Spacious family rooms
  • Picnic area
  • Free WiFi and flat-screen TVs

Convenient Location

  • Close to Playa Chac Mool
  • Near popular attractions like Playa Forum
  • Easy access to Cancun Convention Center

To book your stay at The Ocean Vibes Suites by Casa Paraiso for an unforgettable beachfront experience, visit our website or call our 24-hour front desk now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 71 reviews
Cleanliness: 8.03
Service: 9.2
Location: 9.74
Room Quality: 8.39
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.8
B
Barrameda • couple • ph
8
Very good location. Fantastic Sunset.
Pros:

Location

Cons:

none

2026-07-16 • via Nuitee
R
Randy • couple • us
10
2026-07-12 • via Nuitee
J
Jaqueline • family_with_children • us
8
2026-06-19 • via Nuitee
A
Alice • couple • it
10
Great stay, thank you Gina
Pros:

Location, good facilities, easy communication with the host. Gina was very kind and helpful and had no issues with the physical check-in.

Cons:

Elevators were always taking a while and the water pressure of the shower is weird

2026-06-09 • via Nuitee
M
Maksa • couple • gb
8
Overall, we were happy with our stay. The location is great, the views are beautiful, and communication with the host wa
Pros:

The view from the hotel was absolutely breathtaking. I loved the huge windows, and waking up in the morning to see the beautiful ocean right in front of us was truly amazing. Every day started with a stunning sea view as soon as we got out of bed. 🌊✨

Cons:

What we didn’t like was the quality of the shower. The water pressure was very low, and there was barely any hot water. Unfortunately, every shower, especially washing our hair, was a challenge.

2026-06-03 • via Nuitee
H
Hiram • solo_traveller • mx
9
Excelente condominio en ubicacion, atencion y servicios.
Pros:

La zona. Lugar tranquilo para descansar.

Cons:

Lo unico que se pudiera mejorar es un calentador de agua mas grande ya que se acaba el suministro de agua caliente para la regadera y hay que esperar a que se caliente mas agua

2026-06-02 • via Nuitee
M
Marisa Quadros • family_with_children • br
8
maravilhoso.
Pros:

de tudo, localizacao, apartamento confortavel, maravilhoso. só deu um probleminha no chuveiro, mas foi consertado soper recomendo , muito bom

Cons:

gostei de tudo, o que não gostei é ter que ir embora e deixar esse llugar lindo.

2026-05-29 • via Nuitee
V
Venkata Sai Anudeep • solo_traveller • us
1
2026-05-23 • via Nuitee
B
Bárbara • couple • br
10
2026-05-19 • via Nuitee
B
Bruna Mara da Silva • couple • br
10
Muito bom! Super recomendo
Pros:

A acomodação é muito boa e muito bem localizada! Com varias coisas como restaurantes, lojas de conveniência, farmácias e supermercados proximos. Alem da praia estar proximo tambem! A host foi super atenciosa e sempre disponivel!
Super recomendo

Cons:

N/A

2026-05-15 • via Nuitee
O
Olivia • extended_group • us
8
2026-05-10 • via Nuitee
A
Andreea • couple • it
10
Stupendo
Pros:

Abbiamo soggiornato sia in resort che in appartamento e devo dire che l’esperienza in appartamento è nettamente migliore. Il complesso è stupendo, non sovraffollato, di classe e comodo. La stanza è pulita, moderna, con una vista impagabile. Ci è dispiaciuto che non ci fossero più date disponibili per poter prolungare il nostro soggiorno.

2026-05-02 • via Nuitee
P
Paweł • solo_traveller • nl
10
Pros:

Widok z tarasu jak i stołu w apartamencie.Lokalizacja.Super 2 baseny na dole infinity...super apartament na Rivera Maya kwintesencja Cancun.

2026-05-01 • via Nuitee
J
Julia • couple • it
10
Wonderful stay with top ocean and sunrise view
Pros:

Location and ocean view

Cons:

Cold water in shower on the second day. Other days warm water worked.

2026-04-28 • via Nuitee
V
Victor • couple • us
10
Pros:

On beach
Well kept
Nice area of town

2026-04-27 • via Nuitee
L
Lin • solo_traveller • ca
9
太棒了
Pros:

景色真的太美了，附近美食，玩的地方都很近

Cons:

下面泳池早上9:00才能游泳，6:00想游泳不能游

2026-04-20 • via Nuitee
C
cyr • couple • ca
6
Pros:

Bord de mer

Cons:

Très bruyant, fêtards, manque de chaises a la piscine

2026-04-17 • via Nuitee
L
Leonardo • solo_traveller • br
9
2026-04-15 • via Nuitee
A
Athanassia • couple • ca
8
2026-04-08 • via Nuitee
F
Frederique • couple • ca
10
Un sejour parfait avec un emplacement de rêve
Pros:

Tout ! Mais la vue reste le meilleur 😊

Cons:

Rien du tout, tout était parfait !

2026-04-07 • via Nuitee