Oakwood Hotel & Apartments Grand Batam

Hotels
•
Oakwood
9 (272 reviews)
Jl. Pembangunan, Kota Batam , Nagoya , id

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and friendly
Great breakfast variety
Cons:
Room size too small
Higher price for room value

Categories

Cleanliness
8.89
The rooms and lobby were reported as clean, although there were minor issues with bathroom maintenance.
Service
9.36
Guests praised the staff for being friendly and helpful, with specific mentions of excellent service.
Location
9.4
Great location, convenient access to the Grand Batam Mall.
Room Quality
8.35
Some rooms found to be small and expensive, not accommodating extra beds.
Amenities
8.88
Availability of nearby amenities was appreciated, though some family facilities were lacking.
Value for Money
8.34
The price was considered high in relation to room size and amenities offered.
Food and Beverage
9.39
The breakfast buffet received high praises for variety and quality.
Overall Experience
9.36
Guests felt satisfied with their stay and expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:39

Property Description

Luxurious Accommodation
Featuring units with satellite flat-screen TV, fully equipped kitchenette, and private bathrooms, the Oakwood Hotel & Apartments Grand Batam offers a luxurious stay for guests.

Dining Options
Guests can enjoy a variety of dining options at the family-friendly restaurant, serving American cuisine for dinner, lunch, and brunch. Start your day right with a buffet, à la carte, or continental breakfast.

Convenient Location
Located just a short distance from popular attractions like Nagoya Hill Shopping Mall and Sekupang International Ferry Terminal, this 5-star aparthotel combines convenience with luxury.

To experience comfort and sophistication at Oakwood Hotel & Apartments Grand Batam, book your stay now.

Important information:

Breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adults
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 272 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
C
Charles • solo_traveller • sg
10
2026-07-04 • via Nuitee
G
Glenys • solo_traveller • sg
8
Pros:

Connected to grand batam mall!!

Cons:

Rooms were alittle small and towels abit dirty

2026-07-02 • via Nuitee
A
Azliza • solo_traveller • sg
9
2D1N
Pros:

Everything

Cons:

None

2026-06-29 • via Nuitee
M
Michelle • couple • sg
10
Great and comfortable stay. Staff was very responsive in their recovery action. Breakfast selections was good too. Highl
Pros:

Clean, modern apartment style. Room was clean, aircon was strong and they provide water dispenser at Lift area and one at the middle of the hallway of rooms. Bed was comfortable too!
Link to Grand batam mall super convenient. Walkable to lots of nearby cafes and massage too.

Cons:

A stench in the water tap from our room. Not sure if is the water system in batam or just specifically the tap issue in this room. Too overpowering.

2026-06-26 • via Nuitee
A
Arinn • couple • my
10
Pros:

Modern, clean, comfortable, great location, and excellent service. Breakfast had plenty of choices, and they even upgraded my room and prepared a lovely birthday decoration. They also allowed a late check-out until 1pm at no extra charge, as my ferry was at 5pm. Will definitely be one of my favourite hotels.✨

Cons:

Nothing at all. Completely satisfied.

2026-06-24 • via Nuitee
R
Rinn • couple • sg
10
Pros:

It’s clean modern & location was superb next to a mall

Cons:

NA

2026-06-23 • via Nuitee
R
Rinn • couple • sg
10
Pros:

Everything was superb that I extended an additional night stay here.

Cons:

Na

2026-06-23 • via Nuitee
K
Khadijah • solo_traveller • sg
9
Pros:

Location was good

Cons:

Na

2026-06-23 • via Nuitee
M
MyWiseOwl • solo_traveller • sg
8
Great stay, everything that we needed for a weekend getaway
Pros:

Property is new and well maintained. Fantastic location, right next to the mall for super easy access to food, shopping and entertainment. There's a spa just steps away from the hotel entrance, another added bonus. The breakfast served is amazing too. Service rendered by staff in the restaurant and reception was lovely. Overall, a very pleasant experience.

Cons:

Nothing at all.. hotel location and all that it offers is a great base for our 3 days chill-out in Batam

2026-06-22 • via Nuitee
0
09Huda09 • solo_traveller • sg
10
Excellent Hotel
Pros:

Location, next to mall
Good breakfast

Cons:

Nil

2026-06-21 • via Nuitee
L
Lau • couple • sg
8
Staff were very friendly and especially Willy from front desk
Pros:

Yes is convenient

Cons:

Is next to the mall

2026-06-20 • via Nuitee
N
Nicole • extended_group • sg
9
2026-06-20 • via Nuitee
A
Alex • family_with_children • sg
8
2026-06-20 • via Nuitee
A
Amran • solo_traveller • sg
8
2026-06-19 • via Nuitee
A
Anil • extended_group • sg
9
2026-06-17 • via Nuitee
J
Jerome • solo_traveller • sg
9
Great stay for family
Pros:

Room size, facilities and cleanliness

Cons:

Nothing

2026-06-17 • via Nuitee
K
Kai Xiang • solo_traveller • sg
9
Pros:

Good location as it is linked to mall, comfortable and large room

Cons:

None

2026-06-16 • via Nuitee
S
Siti Fatyah • solo_traveller • sg
10
Pros:

the hotel room, the ambience and the staff is super friendly.

Cons:

Nothing.

2026-06-14 • via Nuitee
S
Sinthiya • solo_traveller • sg
10
2026-06-14 • via Nuitee
W
Wendy • family_with_children • sg
10
Excellent stay with comfortable rooms, a great location, and friendly service—we will definitely be back! 😊
Pros:

Our group of 7 booked 3 rooms, and we were very happy with our stay. The rooms were very clean, spacious, and had a warm, welcoming atmosphere. The beds were extremely comfortable, which made for a great night’s sleep. The location was also excellent—within walking distance of shopping malls, massage outlets, restaurants, and many food options. The staff were friendly and helpful throughout our stay.

Cons:

Nothing significant. Overall, we had a very pleasant stay and were satisfied with the facilities and service provided.

2026-06-09 • via Nuitee