Sandman Hotel & Suites London Downtown

Hotels
•
Sandman Hotel Group
7.1 (1459 reviews)
374 Dundas Street , London , ca

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Dated furnishings
Safety concerns

Categories

Cleanliness
6.49
Some reviews indicated dirty furnishings and carpets, affecting overall cleanliness perception.
Service
7.96
Front desk staff were friendly, but some issues with assistance concerning payment problems.
Location
7.5
Convenient location near venues but issues with safety and nearby homeless shelter affected perception.
Room Quality
6.45
Reports of dated room furnishings and issues with noise from nearby facilities.
Amenities
7.98
Included breakfast was praised, but some amenities like towels need upgrades.
Value for Money
5.94
High price for the quality of the property given its dated condition.
Food and Beverage
7.49
Breakfast options were appreciated, particularly the included items.
Overall Experience
6.96
Mixed reviews with both positive and negative aspects affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:08

Property Description

Convenient Location
Situated in London, Ontario, Allure Hotel & Suites London Downtown is just a short stroll from the London Convention Center and the Grand Theater, making it an ideal choice for both business and leisure travelers.

Modern Amenities
Experience comfort in every room with a flat-screen cable TV, microwave, refrigerator, and coffee maker. Stay connected with complimentary Wi-Fi and enjoy a delicious continental breakfast to start your day right.

Fitness and Business Facilities
Unwind in the well-equipped gym with top-notch facilities or stay productive at the business center. Valet parking adds convenience to your stay, ensuring a hassle-free experience.

Book now for a memorable stay at Allure Hotel & Suites London Downtown, where convenience meets comfort.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 16 per day.

Location

Guest Reviews

7.1
Based on 1459 reviews
Cleanliness: 6.49
Service: 7.96
Location: 7.5
Room Quality: 6.45
Amenities: 7.98
Value for Money: 5.94
Food and Beverage: 7.49
Overall Experience: 6.96
A
Amy • couple • ca
6
2026-07-20 • via Nuitee
C
Courtney • couple • ca
10
The woman at the front desk was lovely all cleaning staff were super friendly as well
Pros:

we got a complimentary upgrade to a suite

Cons:

Homeless shelter next door but they keep to themselves

2026-07-19 • via Nuitee
L
Lanaya • couple • ca
6
It was a good but not the safest place outside of the room.
Pros:

The parking amenities.

Cons:

Location/surroundings

2026-07-17 • via Nuitee
R
Rowan • solo_traveller • us
8
2026-07-16 • via Nuitee
B
Bryan • solo_traveller • us
8
2026-07-13 • via Nuitee
T
Tiborné • solo_traveller • hu
8
2026-07-12 • via Nuitee
J
Jeff • couple • ca
7
Good stay. Room was as expected. Location is within walking distance to many restaurants attractions.
Pros:

Good location. Within walking distance to main stops for our visit.

Cons:

The shelter next door is definitely a negative unfortunately.

2026-07-08 • via Nuitee
G
Giovanni • couple • ca
7
2026-07-08 • via Nuitee
E
Emily • couple • ca
8
2026-07-06 • via Nuitee
E
Emily • couple • ca
8
2026-07-06 • via Nuitee
L
Lynn • couple • ca
9
2026-06-30 • via Nuitee
M
Mary • extended_group • ca
9
It was the best place to stay.
Pros:

Room was comfortable and quiet. It was close to the venue we were attending.

Cons:

The price for the room.

2026-06-30 • via Nuitee
A
Anna • couple • ca
9
2026-06-29 • via Nuitee
M
mutiu olabiran • solo_traveller • ng
9
A delightful stay
Pros:

The environment and the courteous staff, in particular the front desk lady, Smriti.

Cons:

Non availability of porters.

2026-06-23 • via Nuitee
S
Simons • family_with_children • ca
4
expensive and not great experience being right next to a Homeless drug place
Cons:

elevators were slow if not on service

2026-06-23 • via Nuitee
A
Ashley • solo_traveller • ca
9
Pros:

Excellent staff, clean, quiet. Easy check In. Great location to walk to dinner

Cons:

Bad neighborhood felt unsafe outside right around hotel.

2026-06-21 • via Nuitee
Y
Yoshihide • couple • jp
6
Pros:

Room is clean. Staffs are friendly.

Cons:

Many drug users loiter near the entrance.

2026-06-13 • via Nuitee
B
Bruce • solo_traveller • ca
7
2026-06-10 • via Nuitee
Y
Yayi Bruno • solo_traveller • us
8
Pros:

Morning Breakfast very good 👍

Cons:

Clean room quietly good place to stay secure parking good customers service good peoples 👍

2026-06-06 • via Nuitee
N
Nadya • couple • ca
3
2026-06-06 • via Nuitee