La Casona de Josefa

Hotels
9.3 (82 reviews)
31 Calle Hidalgo , Querétaro , MX

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Luggage storage
Safety deposit box
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Facilities
Cons:
Small Beds
Dark Rooms
Security Issues

Categories

Cleanliness
9.15
Guests mentioned that the rooms were clean and large, which contributes to their comfort.
Service
9.62
Overall, guests appreciated the staff's friendliness, but highlighted a lack of support during a security incident.
Location
10
Many guests praised the excellent location of the hotel as a major benefit.
Room Quality
8.61
While the beds were generally comfortable, issues with room darkness and the size of the bed were noted.
Amenities
9.64
Positive feedback was given about the overall facilities of the hotel, including cleanliness.
Value for Money
9.1
The pricing aligns with the location and quality, despite some issues raised by guests.
Food and Beverage
8.65
No specific comments, but standard quality for this hotel tier.
Overall Experience
9.65
Despite some issues, most reviews reflect a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:28

Property Description

Charming Hotel in Querétaro

Tranquil Garden and Modern Amenities
Enjoy a peaceful stay at La Casona de Josefa surrounded by a lush garden. The non-smoking rooms are equipped with free WiFi, air conditioning, and flat-screen TVs. Relax in comfort with a private bathroom featuring a shower and complimentary toiletries.

Convenient Location for Exploring
Located near popular attractions like San Francisco Temple and Josefa Ortiz de Dominguez Auditorium, our hotel is the perfect base for exploring Querétaro. Let our friendly staff assist you with information and tips to make the most of your visit.

Ideal for Families and Groups
With spacious family rooms available, La Casona de Josefa is ideal for both families and groups. Experience convenience and comfort during your stay in Querétaro.

Book your stay at La Casona de Josefa for a memorable experience in Querétaro!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 82 reviews
Cleanliness: 9.15
Service: 9.62
Location: 10
Room Quality: 8.61
Amenities: 9.64
Value for Money: 9.1
Food and Beverage: 8.65
Overall Experience: 9.65
N
Nancy • extended_group • mx
10
2026-10-20 • via Nuitee
R
Robert • solo_traveller • gb
6
The hotel looks nice when you enter but that's it. Everything else was unsatisfactory.
Pros:

I had a large room, the courtyard is pleasant, the location is fairly central. The staff were pleasant despite being unable to address my concerns. The air-con worked.

Cons:

This is no place for a business traveler. (I'm a retired one). There was no desk or chair suitable for using a computer. The furniture, while apparently of good quality, is simply wrong for purpose - a very large, glass fronted wardrobe, but with three plastic hangers, one of which broke. There was an armchair but not comfortable. No bedside table or light. (There is a lamp, but with a high-wattage bulb, too bright to want to use at night. The bed could have accommodated 4 (I encountered this in all 3 hotels I stayed in). There was no flat space where I could lay out my clothes and other items. On day one, I took a warm shower; for the remainder of the week, until the penultimate day, there was no further hot water. I asked for it to be fixed and was replied 'What time do you want it?' That probably gives a clue as to why I had 5 days of cold sprinklings. On day 2 the toilet was blocked and resisted my attempts to flush it. There was a mini coffee maker, but no coffee after day one, despite asking for some. There is no laundry service or kitchen. Part of the building is used for noisy theatre productions. At night I could hear nearby snoring. The staff were young, friendly but apparently unempowered to deal with problems.

2026-10-16 • via Nuitee
N
Nancy • extended_group • mx
10
2026-10-15 • via Nuitee
R
Richard Brent • solo_traveller • us
8
This is a good, reasonable place to stay in the historic center, and the staff are friendly and hospitable.
Pros:

It’s in a lovely old building (convent?) that has been remodeled in good style, with nice patios and comfortable modern rooms.

Cons:

The plumbing in my room was a bit blocked, the shower/sink/toilet slow to drain. Not unusual in a building of this age, and no big deal, but a bit challenging.

2026-10-14 • via Nuitee
R
Richard Brent • solo_traveller • us
8
2026-10-14 • via Nuitee
J
Juan Manuel • extended_group • mx
10
Fantástico
Pros:

La habitación triple es excelente, la limpieza excepcional, huele a limpio!

2026-10-11 • via Nuitee
A
ADRIAN • solo_traveller • mx
9
Agradable
Pros:

La ubicación y el buen trato

Cons:

La familia que durmió en la habitación de arriba, el techo de madera retumbaba toda la madrugada, imposible dormir esa noche

2026-10-08 • via Nuitee
G
Gomez Meneses • solo_traveller • mx
10
Pros:

Muy limpio, amplio, cómodo y bonito. Atención amable. Excelente ubicación.

Cons:

Difícilmente encontraría algo que no me gustara.

2026-09-08 • via Nuitee
R
ROBERTO • solo_traveller • mx
9
2026-09-08 • via Nuitee
K
Krizzadel • solo_traveller • ph
10
2026-08-08 • via Nuitee
G
Guardado carvajal • solo_traveller • mx
10
Puertas de baño
Pros:

Ubicación, habitaciones, atención

Cons:

Las puertas de los baños, que eran de cristal trasparente

2026-08-03 • via Nuitee
C
Cristina Marlene • extended_group • mx
10
Confort
Pros:

Todo, un lugar muy agradable, limpio, el personal muy amable.

Cons:

Todo estuvo muy bien.

2026-07-23 • via Nuitee
K
Krizzadel • solo_traveller • ph
10
2026-07-19 • via Nuitee
Y
Yamile • couple • mx
9
Cómodo, limpio y bonito.
Pros:

Excelente ubicación, a 3 cuadras de la plaza principal y muchas zonas de comida y venta alrededor, cerca también de la mayoría de zonas turísticas e históricas del centro.
Respecto al hotel super limpio, amplio y mantienen el toque rústico en las áreas comunes mientras que las habitaciones son insonoras, modernas, super cómodas, amplias, buena iluminación y cuentan con cable, internet y aire acondicionado. Te dejan en el cuarto agua, café e insumos de aseo personal y toallas limpias.
Las camas están muy cómodas y en general la limpieza es muy buena.

Cons:

Se entiende que es por seguridad, pero el tener que pedirles entrada y salida del hotel es algo incómodo y las recepcionistas son algo tajantes, aunque eso no te arruina la experiencia. Es lo de menos.

2026-07-16 • via Nuitee
C
Claudio • solo_traveller • mx
10
2026-07-13 • via Nuitee
G
Guadalupe Arias • couple • mx
10
Mi experiencia fue maravillosa. Me encantó hospedarme ahí
Pros:

Mi experiencia en La Casona de Josefa fue muy buena. Me encantó la arquitectura del lugar, ya que conserva ese encanto histórico que te hace sentir parte de la esencia de Querétaro.

Además, la ubicación es excelente. Está en pleno Centro Histórico, rodeado de calles llenas de historia. Puedes caminar unas cuantas cuadras y encontrar museos, iglesias, plazas y edificios emblemáticos; realmente todo lo que ofrece esta zona es maravilloso.

Si es tu primera vez visitando Querétaro, les recomiendo contratar un guía. Eso les permitirá conocer mejor la historia de cada sitio y disfrutar mucho más de todo el valor cultural que tiene esta ciudad.

Sin duda, es un destino con muchísimo potencial y un lugar que vale la pena visitar. A quienes tengan la oportunidad de ir, solo les puedo decir: disfrútenlo al máximo.

Cons:

Todo me gustó.

2026-07-09 • via Nuitee
E
Eros • solo_traveller • it
9
Pros:

El trato muy atento, amable y profesional del personal que trabaja en el hotel.

Cons:

A veces (sobre todo en la noche) no estaba disponible el agua caliente en la regadera; sin embargo las muchachas o los muchachos que trabajan en el hotel, por cierto extremadamente atentos y amables, siempre que se lo pedía, enseguida resolvían ese problemita.
Además el aire acondicionado de vez en cuando se volvía un poco ruidoso; aunque la verdad, por el clima excelente que hubo durante mi estancia, casi no fue necesario prender el aire.

2026-07-09 • via Nuitee
M
Marco A • solo_traveller • mx
10
Tour al bello Querétaro
Pros:

El estilo del hotel acordé a su nombre

Cons:

Nada

2026-07-08 • via Nuitee
M
marcela • extended_group • mx
9
Bien
Cons:

No twnia cafetera en la habitacion y no brindan ningun servicio de alimentos, complicado estacionarse

2026-07-06 • via Nuitee
S
Sheny • solo_traveller • mx
10
Pros:

Me encantó la ubicacion todo estaba muy lindo y limpio, el personal amable y atentos.

2026-07-01 • via Nuitee