Imperial Regency Suites & Kuala Lumpur

Hotels
8 (475 reviews)
Tower D Bangsar Trade Cente, (formerly known as Plaza Pantai), Jalan Pantai Baru, 59200 Kuala Lumpur, Malaysia , Kuala Lumpur , MY

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Poor cleanliness
Inconsistent Wi-Fi
Limited food options

Categories

Cleanliness
5.09
Numerous complaints about cleanliness and maintenance issues within the reviews.
Service
9.06
Generally positive sentiments about staff helpfulness, though some indicated that service could be improved.
Location
10
Many reviews highlight the convenient location and access to public transport.
Room Quality
7.1
Mixed reviews; some guests mentioned spacious rooms, but issues like bad air conditioning were noted.
Amenities
8.05
Amenities noted as adequate, but could use improvement with issues regarding Wi-Fi stability.
Value for Money
8.08
Some guests feel the overall value reflects a 3-star rating, but several key issues noted.
Food and Beverage
7.54
Limited food options mentioned; mostly noted availability of local Malay food.
Overall Experience
9.09
Positive sentiments overall, balanced by various concerns raised in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:23

Property Description

Convenient Location

Strategically located near LRT stations and popular shopping destinations, Imperial Regency Hotel offers easy access to key attractions in Kuala Lumpur.

Modern Amenities

Enjoy comfortable rooms with city views, equipped with essential amenities including free WiFi, flat-screen TV, and en suite bathrooms with complimentary toiletries.

24-Hour Front Desk

Our dedicated staff at the 24-hour front desk are always available to assist you with any queries or luggage storage needs during your stay.

To experience a hassle-free stay at Imperial Regency Hotel Kuala Lumpur, book now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please be informed that the room security deposit RM100 by CASH or Credit Card is printed as PRE AUTH only (which mean it's only work as hold" but not "charge". Therefore does not need to be refunded.") - Deposit RM100 refundable if no Damages/Missing/Stain found by hotel upon check out. SMOKING is not ALLOWED in hotel building and in the ROOMS. Penalty Rm100 will be charged if found smoking inside room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 475 reviews
Cleanliness: 5.09
Service: 9.06
Location: 10
Room Quality: 7.1
Amenities: 8.05
Value for Money: 8.08
Food and Beverage: 7.54
Overall Experience: 9.09
N
Nurhamizah • couple • my
10
2026-09-19 • via Nuitee
F
Farah Zulaika • solo_traveller • my
10
2026-09-17 • via Nuitee
N
Nur Hazwanie Ayunie • solo_traveller • my
10
2026-09-14 • via Nuitee
T
THARISHINI • family_with_children • my
8
2026-09-10 • via Nuitee
V
Viknasvaran • solo_traveller • my
10
2026-09-07 • via Nuitee
A
Asma • couple • my
10
Enjoy
Pros:

Good

Cons:

Good

2026-09-06 • via Nuitee
M
Mohd Faiz • couple • my
5
Pros:

For sure luv the food at restaurant especially the authentic simply tasty fried crispy chicken chop with blackpeper source just minor those low chili source, try change to Swiss Bear or Heize, for the room I would say superb spacious & clean just minor dissapointment with the blocked window view... 1 king + 1 super single should be enough

Cons:

The room lift lobby along the hallway to room is kinda gothic dark theme, not to friendly approach especially for kid too scared to be outside or try to go down alone...... if stay room at tower D reception area...kinda messy to go down walk to beside tower E for swimming pool...if stay tower E just lift up to swimming pool area but still kinda abandoned enviroment with no pool tower or pool side bench table.....too damn bored

2026-09-04 • via Nuitee
Y
Yeoh • solo_traveller • my
9
2026-09-04 • via Nuitee
M
MOHAMAD SHAFFIQ • couple • my
9
2026-09-03 • via Nuitee
S
SELVAM • couple • my
10
2026-09-01 • via Nuitee
V
Viknasvaran • solo_traveller • my
8
Pros:

The room is spacious

Cons:

The bed is too soft and the pillows also too soft.

2026-09-01 • via Nuitee
N
Nur • couple • sg
8
Overall, I like the stay apart from the unexpected yelling and screaming from guest in the next room.
Pros:

Conveniently located near LRT. A lot of shops around. Allow early check in with additional cost.

Cons:

The room is not really sound proof. I can hear the guest next door shouting and banging tables.

2026-08-31 • via Nuitee
N
nurul • couple • my
8
2026-08-30 • via Nuitee
A
afiq • couple • my
9
2026-08-26 • via Nuitee
D
Demeuova • extended_group • kz
8
2026-08-23 • via Nuitee
N
Nur Raidah • couple • my
8
2026-08-19 • via Nuitee
K
KAM YOW • family_with_children • sg
10
2026-08-17 • via Nuitee
K
KPM-Guru • extended_group • my
8
Pros:

The facilities are good and comfortable

2026-08-12 • via Nuitee
Y
Yee Fei • solo_traveller • my
1
Misleading - totally not on par with hotel room std
Pros:

Frontdesk staff is courteous

Cons:

Not to standard kind of hotel room, very basic unit but charged at hotel price. Very misleading advertisement

2026-08-11 • via Nuitee
S
Simon • solo_traveller • my
4
Will be good If the rooms are sound proofing
Pros:

Easy access to a traction point.

Cons:

The building near to busy road and no sound proof room. Unable to sleep due to motorists loud sound.

2026-08-09 • via Nuitee