Imperial Regency Suites & Kuala Lumpur

Hotels
8 (454 reviews)
Tower D Bangsar Trade Cente, (formerly known as Plaza Pantai), Jalan Pantai Baru, 59200 Kuala Lumpur, Malaysia , Kuala Lumpur , my

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Poor cleanliness
Inconsistent Wi-Fi
Limited food options

Categories

Cleanliness
5.09
Numerous complaints about cleanliness and maintenance issues within the reviews.
Service
9.06
Generally positive sentiments about staff helpfulness, though some indicated that service could be improved.
Location
10
Many reviews highlight the convenient location and access to public transport.
Room Quality
7.1
Mixed reviews; some guests mentioned spacious rooms, but issues like bad air conditioning were noted.
Amenities
8.05
Amenities noted as adequate, but could use improvement with issues regarding Wi-Fi stability.
Value for Money
8.08
Some guests feel the overall value reflects a 3-star rating, but several key issues noted.
Food and Beverage
7.54
Limited food options mentioned; mostly noted availability of local Malay food.
Overall Experience
9.09
Positive sentiments overall, balanced by various concerns raised in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:23

Property Description

Convenient Location

Strategically located near LRT stations and popular shopping destinations, Imperial Regency Hotel offers easy access to key attractions in Kuala Lumpur.

Modern Amenities

Enjoy comfortable rooms with city views, equipped with essential amenities including free WiFi, flat-screen TV, and en suite bathrooms with complimentary toiletries.

24-Hour Front Desk

Our dedicated staff at the 24-hour front desk are always available to assist you with any queries or luggage storage needs during your stay.

To experience a hassle-free stay at Imperial Regency Hotel Kuala Lumpur, book now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please be informed that the room security deposit RM100 by CASH or Credit Card is printed as PRE AUTH only (which mean it's only work as hold" but not "charge". Therefore does not need to be refunded.") - Deposit RM100 refundable if no Damages/Missing/Stain found by hotel upon check out. SMOKING is not ALLOWED in hotel building and in the ROOMS. Penalty Rm100 will be charged if found smoking inside room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 454 reviews
Cleanliness: 5.09
Service: 9.06
Location: 10
Room Quality: 7.1
Amenities: 8.05
Value for Money: 8.08
Food and Beverage: 7.54
Overall Experience: 9.09
A
A Nazeri solo_traveller my
10
2026-06-04 via Nuitee
M
MOHD NAZIM family_with_children my
9
A very nice, cosy and spacious place to stay. very near to LRT station (Kerinchi station)
2026-06-04 via Nuitee
S
Sazli couple my
8
2026-06-02 via Nuitee
B
BEE LING solo_traveller my
8
Pros:

Good place with LRT. Very big room. Nice food with nice price.

Cons:

so far so good

2026-06-02 via Nuitee
M
May Arasee solo_traveller my
9
2026-06-01 via Nuitee
A
AINI solo_traveller my
10
2026-05-28 via Nuitee
T
Thevakanthan solo_traveller my
7
Pros:

Location

Cons:

Require refurbishment

2026-05-27 via Nuitee
A
AINI solo_traveller my
10
2026-05-23 via Nuitee
F
FARIS solo_traveller my
10
Pros:

Spacious room, friendly and recheable staff

2026-05-23 via Nuitee
P
Prem solo_traveller my
9
2026-05-16 via Nuitee
F
FAZDI couple my
8
2026-05-16 via Nuitee
S
Siti Normaziah extended_group my
10
2026-05-15 via Nuitee
S
Siti Normaziah extended_group my
10
2026-05-15 via Nuitee
M
Minamiguchi solo_traveller jp
4
観光客としては交通の良さは認めるが、夜間散策出来ない全く不便なホテル。
Pros:

今迄で最低。

Cons:

事務所街でしょるになるとほぼ真っ暗、旅行者には大変不便で二度と行きたくない。

2026-05-13 via Nuitee
N
Nur Aziana couple my
10
2026-05-05 via Nuitee
M
Mohd solo_traveller my
8
2026-05-04 via Nuitee
X
Xin wei extended_group sg
8
Pros:

The location is great, right beside LRT and also can grab to many places which are so close. The rooms are so big!

2026-05-04 via Nuitee
M
Michelle solo_traveller my
9
Pros:

The location is very strategic. You can actually take the LRT just below the hotel and one stop away from Mid valley.

Cons:

The swimming pool is not well maintained. Hard to swim as the water is not clear.

2026-05-03 via Nuitee
P
Prasanth solo_traveller my
10
2026-05-01 via Nuitee
N
Narkunan couple my
6
2026-05-01 via Nuitee