SMARTY Airport Cologne Hotel - KONTAKTLOSER SELF CHECK-IN

Hotels
7.6 (998 reviews)
Kaiserstr. 52 , Cologne , DE

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Safety deposit box
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Clean common areas
Cons:
Poor cleanliness
Slow service

Categories

Cleanliness
6.6
Several reviews noted issues with cleanliness, including dust under beds and dirty sheets.
Service
7.6
Mixed feedback on service; some reviews highlighted long response times and check-in issues.
Location
9.1
Multiple reviews praised the location as convenient and well-placed.
Room Quality
7.1
Reports of small rooms and maintenance issues, which detracted from overall comfort.
Amenities
7.6
Amenities were mentioned but not extensively reviewed; included some functional issues.
Value for Money
8.1
Expectation of value was somewhat met considering the price, despite several drawbacks.
Food and Beverage
6.6
Lack of dining options and service for food was noted, leading to a lower score.
Overall Experience
8.1
General sentiment is mixed; some positive aspects balanced by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:12

Property Description

Convenient Location and Modern Comforts

Experience city views and modern amenities at SMARTY Airport Cologne Hotel - KONTAKTLOSER SELF CHECK-IN. With free WiFi and flat-screen TVs in every room, convenience is key.

Relaxing Sun Terrace

Unwind on the sun terrace at SMARTY Airport Cologne Hotel - KONTAKTLOSER SELF CHECK-IN, offering a peaceful retreat after a day of exploring Cologne.

Nearby Attractions

Explore Cologne's must-see attractions, with Hof 242 and LANXESS Arena just 9 km away. The Cologne Bonn Airport is also conveniently located only 3 km from the hotel.

To book your stay at SMARTY Airport Cologne Hotel - KONTAKTLOSER SELF CHECK-IN and enjoy these fantastic amenities, reserve now!

Important information:

The property will not serve breakfast in March or April 2020.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 998 reviews
Cleanliness: 6.6
Service: 7.6
Location: 9.1
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 6.6
Overall Experience: 8.1
M
Mitrea • solo_traveller • es
8
2026-09-19 • via Nuitee
E
Etem Ertan • solo_traveller • de
2
2026-09-19 • via Nuitee
B
Benedikt • solo_traveller • de
5
Pros:

Günstig

Cons:

Hellhörig, Boden sehr dreckig, Rest war augenscheinlich gut

2026-09-18 • via Nuitee
M
Mapko • couple • bg
1
Pros:

Terribile sporco e personale maleducato

2026-09-18 • via Nuitee
H
Heiko • couple • de
7
Wir haben ein Hotel gebraucht und nur dieses überteuerte noch gefunden
Pros:

Nein

Cons:

Alles

2026-09-17 • via Nuitee
A
Alexandru • solo_traveller • no
1
Cons:

If you ever wonder what is like sleeping in a hospital, try this hotel ✌️

2026-09-17 • via Nuitee
S
Sebi • couple • ro
7
Acceptabil
Pros:

Locația

Cons:

Nu schimbă lenjeria și prosoapele zilnic

2026-09-16 • via Nuitee
D
darren • solo_traveller • gb
10
Pros:

The room was amazing not far from airport coukd catch bus was there in 10 minutes

Cons:

I was good propperty

2026-09-16 • via Nuitee
Z
Zeino • couple • de
1
2026-09-16 • via Nuitee
M
Mustafa • solo_traveller • de
4
2026-09-14 • via Nuitee
E
eperrichard • solo_traveller • hu
2
I absolutely did not like it.
Pros:

Ntohing to be honest

Cons:

When I arrived, the room had clearly not been properly cleaned.
There was leftover food from a previous guest in the rubbish bin, and there were dried food stains around the luggage holder area. I also found long black hairs in both the bed and the bathroom.
The bed was not properly made, and the duvet cover had numerous holes in it.
My room was Room 011, located on the ground floor. Unfortunately, there was also a serious noise problem early in the morning. Before 6:00 a.m., the drink shop was making extremely loud noises, which woke me up and made it impossible for me to get proper rest.
I took pictures of all these issues as proof. I contacted the hotel and eventually received a response in the afternoon. I also sent them the pictures via WhatsApp. However, their only response was essentially, “Okay, we won’t give you that room next time; we will give you a room on an upper floor.”
I found this response completely inadequate. The issues were not simply about being given a ground-floor room. The room was not properly cleaned, the bedding was in poor condition, and there was excessive noise early in the morning that prevented me from resting. I expected the hotel to take these complaints and not just, okey we ask the cleaners to pay more attention and next time we give you high floor, not that room. The thing is... The next client who takes that room, experience might be the same issue.
Overall, I am very disappointed with my experience. Honestly, I feel that even in a €10 hostel, I could have expected a cleaner room and a better night's rest.

2026-09-13 • via Nuitee
J
Jim • solo_traveller • de
3
Nicht gut. Dreckig. Laut. Und dafür zu teuer.
Pros:

Das Bett war weich. Das wars.

Cons:

-von der Buchung bis zum Selbst Check In hat es Stunden gedauert bis der Zimmer Code versendet wurde.
-extrem laut. Keine gute Isolierung. Man hört alles auf dem Flur. Selbst normale Gespräche.
-hatte ein Zimmer, das zum HIT Laden ausgerichtet war. Alles roch nach abgestandener
Bier, weil deren Altglas direkt dort steht.
-im Zimmer waren Spritz Spuren von Getränken an den Wänden, die gerochen haben.
-der Duschkopf war so lose, dass das Wasser erstmal aus dem Schlauch gespritzt ist und nicht aus dem Kopf. Konnte zwar selbst mit den eigenen Händen gerichtet werden, aber darf nicht sein.
-am Bett Kopfteil waren ebenfalls sehr viele Flecken und Krümel. Ich habe im Zimmer gefühlt mehr gereinigt als geruht.
-die bereit gestellte Kaffeetasse hatte einen abgebrochenen Henkel…

2026-09-13 • via Nuitee
D
Dominique • solo_traveller • fr
4
Pros:

Parking

Cons:

Déçue, chambres minuscules, lit pas confortable, pas se petit déjeuner

2026-09-12 • via Nuitee
M
Marco • couple • it
1
Pros:

Personale maleducato e poco disponibile

2026-09-12 • via Nuitee
M
Marco • couple • bg
1
Pros:

Personale maleducato e poco disponibile

2026-09-12 • via Nuitee
C
chandran • solo_traveller • fr
5
Pros:

The room is big, which is good.

Cons:

The room is very noisy, not cleaned properly, and has no soap in either room.

2026-09-11 • via Nuitee
S
Svetlana • family_with_children • ua
10
Заехали ночью. Удобно, что номер с кодовым замком и ненужно ждать администратора.
Pros:

Близость от аэропорта. По соседству с большим супермаркетом и пекарней ( где утром можно выпить вкусный кофе с выпечкой). Чистый и компактный номер со всем необходимым. Удобные кровати.

Cons:

Минусов нет.

2026-09-11 • via Nuitee
M
Markus • solo_traveller • de
8
Pros:

Es läuft reibungslos. TV smart, check in smart.

2026-09-11 • via Nuitee
M
Mostafa • solo_traveller • iq
1
2026-09-10 • via Nuitee
A
Alina • family_with_children • gb
8
2026-09-09 • via Nuitee