Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Fishing
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Cons:
Noise issues
Lack of privacy
Insufficient amenities

Categories

Cleanliness
9.75
This property is very clean.
Service
10
Staff was very responsive and helpful with maintenance issues.
Location
10
Excellent location right on the beach with everything within walking distance.
Room Quality
8.95
Rooms are simple and lack some amenities, with noise issues reported.
Amenities
8.75
Hot tub experience was disappointing and lacking essential amenities.
Value for Money
9.25
Minimal breakfast included with room; could be improved.
Food and Beverage
8.75
Good restaurant but breakfast is minimal and additional items incur extra cost.
Overall Experience
9.75
Overall, a very pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:16

Property Description

Private Beach Area
Hotel La Casa Cielo, located in El Cuyo, boasts a private beach area, perfect for guests looking to unwind and soak up the sun. The outdoor swimming pool, garden, and terrace provide ample opportunities for relaxation and enjoyment.

Comfortable Rooms with Balconies
Each room at Hotel La Casa Cielo offers a cozy seating area and a private bathroom. For a touch of luxury, select rooms come with a balcony, allowing guests to admire scenic views and enjoy fresh air right from their room.

Delicious Dining Options
Indulge in a culinary experience at the hotel's restaurant, serving authentic Mexican cuisine along with Vegetarian and Dairy-free choices. Whether it's a hearty meal or a light snack, there's something to satisfy every palate.

For a memorable beach getaway with top-notch amenities and dining, book your stay at Hotel La Casa Cielo now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

9.4
Based on 244 reviews
Cleanliness: 9.75
Service: 10
Location: 10
Room Quality: 8.95
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.75
L
Luis Felipe • couple • mx
9
Pros:

Muy bonita vista y la playa increíble!

Cons:

Los camastros estaban en malas condiciones.
La recepcionista fue un poco grosera

2026-10-18 • via Nuitee
M
Mariana • solo_traveller • mx
10
2026-10-18 • via Nuitee
M
Maribel • couple • mx
9
Pros:

Que estaba frente a la playa y se respeta la privacidad, todo muy trankilo

Cons:

Que el restaurante solo se abre de 8-10 AM y 5 a 10 pm, Pero la comida es muy buena

2026-10-13 • via Nuitee
G
Gerald • couple • ca
7
Overall, a nice experience with wonderful staff and a good location.
Pros:

Location is great inconvenient. The hotel itself is very quaint and clean, but is somewhat tired and could use freshening up with paint. The staff was excellent, especially the receptionists. Overall, it is a nice location and convenient and somewhat comfortable. The breakfast that is provided was very sufficient and you had the option of buying more.

Cons:

It’s not that it wasn’t nice. It’s just that it could’ve used some updating. The pictures online never tell the real story as they make it sound and appear so much better. All in all it was a good experience. What is lacking in the room would be a garbage can as well as a little mini fridge. I understand you can’t eat or drink in the room, but you could keep your beverages, cool while waiting to consume them.

2026-10-09 • via Nuitee
A
Alvarado • solo_traveller • mx
9
Solo falta hacer la cama
Pros:

La ubicación enfrente de la playa hermosa!, la atención de recepción de Shiva (creo que asi se llama,), las chicas del restaurante, gaby y araceli, inmejorable!! Excelente servicio y atención super agradables!

Cons:

Que no se tiende la cama, se entiende que se ahorra agua evitando cambiar sábanas y toallas, y hasta ahí perfecto... sin embargo, se podría tender la cama con las mismas sábanas ya que es lo que puede distinguir un hotel a la renta de otra aplicación, no es necesario la limpieza porque es muy limpio el hotel pero la tendida de la cama cuando uno va de vacaciones se agradece y además para la señora que lo hace puede ser una propina extra por solo hacer la cama.
La basura de afuera no ayuda a la congruencia de lo que se implementa en el hotel, pero es independiente del hotel que es hermoso y tranquilo!

2026-09-04 • via Nuitee
S
Sabrina • solo_traveller • mx
9
Pros:

Que esta a unos metros de la playa y que la habitación daba a la playa y la piscina.

Cons:

Sentí que x el precio al menos debería tener un mejor desayuno. Estuvo muy básico.

2026-09-03 • via Nuitee
L
Lukas Rademacher • solo_traveller • de
9
Charming, modern beachside hotel with amazing staff
Pros:

We spent wonderful days at La Casa Cielo. The rooms were clean and the staff was always friendly. Definitely talk to the receptionist, he has the best recommendations and is incredibly nice and funny.
If you want to calm down and relax, Casa Cielo is the place to go :) The Casa is located directly at the beach and by walking through El Cuyo you realize, that this is definitely one of the best places where you can stay

Cons:

A mini fridge in the rooms would have been convenient, but was overall okay without in the end (you get always cold water from a dispenser)

2026-08-15 • via Nuitee
G
GUILLERMO • couple • mx
7
2026-08-10 • via Nuitee
M
Mario • solo_traveller • mx
9
muy agradecido por sus atenciones
Pros:

Está bien

Cons:

Todo estuvo bien

2026-08-10 • via Nuitee
L
Lienly • solo_traveller • es
10
Una experiencia formidable
Pros:

Sinceramente fue una experiencia formidable. A mi esposo y a mí nos encantó el alojamiento, las personas, la ubicación, sinceramente inmejorable. Creo q lo q más me gustó fue la tranquilidad del lugar, la amabilidad del personal y el buen gusto de cada espacio, especial para descansar y disfrutar de un tiempo en pareja. No me quería ir!!!

2026-08-05 • via Nuitee
W
wucinm • solo_traveller • de
9
2026-08-03 • via Nuitee
J
Jorge Antonio • couple • mx
10
Maravilloso
Pros:

La cercanía a la playa, la alberca, el.restairante con vista al mar

Cons:

La localidad tiene algunos problemas con el suministro de energía eléctrica, por lo que la luz se va por momentos, pero se compensa en gran parte con su generador de energia

2026-08-03 • via Nuitee
L
Lili • solo_traveller • mx
7
2026-07-25 • via Nuitee
M
Martina • couple • at
10
Pros:

-Tolles Boutique-Hotel
-Leckeres Frühstück inklusive (habe Eggs Benedict zusätzlich bestellt - köstlich)
-Große Zimmer mit großem Bad und großem Bett
-Erste Strandreihe, tolle Lage
-Sehr nettes und hilfsbereites Personal
-Thermoflaschen bekommt man für den Aufenthalt geborgt, um Plastik entgegenzuwirken

Cons:

-

2026-07-25 • via Nuitee
R
Richard • extended_group • gb
10
So peaceful and restful. Relaxed vibe. Wonderful.
Pros:

Everything - A beautiful boutique Hotel on a fabulous beach..

Cons:

Nothing

2026-07-16 • via Nuitee
A
aillaud • solo_traveller • mx
10
2026-07-11 • via Nuitee
H
Hugo • couple • mx
7
Lo disfrute
Pros:

Ubicación excelente
El personal muy amable

Cons:

El diseño del baño iluminacion y ventilacion
Detalles de mobiliario y equipo

2026-07-05 • via Nuitee
B
baltazar • solo_traveller • mx
10
Pros:

La ubicación a pie de playa es increíble, la vista y el servicio del personal

Cons:

La variedad de comida en el menú

2026-07-05 • via Nuitee
A
Alberto • extended_group • us
10
Amazing! We Will Be Back!!
Pros:

The cleanliness. The beautiful beach. The well maintained pool. We were 4 couples and all of us were very well satisfied with our Oceanfront King rooms.
The restaurant AROMA is well worth it. Food and service excellent.

2026-07-02 • via Nuitee
J
Joselin • couple • mx
10
2026-06-30 • via Nuitee