Citi M Hotel Gambir

Hotels
7.3 (892 reviews)
JL Tanah Abang I, No 11 Kelurahan Petojo Selatan , Jakarta , id

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Cons:
Dirty rooms
Limited amenities

Categories

Cleanliness
5.13
Several reviews mentioned dirty rooms, cockroaches, and unclean linens.
Service
9.1
Staff described as friendly and helpful in multiple reviews.
Location
8.14
Described as strategic and convenient for nearby attractions.
Room Quality
6.09
Mixed reviews regarding room conditions; some were disappointed with cleanliness.
Amenities
6.12
Limited amenities mentioned; some rooms lacked essentials.
Value for Money
8.08
Affordability highlighted; several found it reasonable for the price.
Food and Beverage
8.63
Food was generally well-received; restaurant and breakfast noted positively.
Overall Experience
7.1
Overall experience is mixed; positives in service and food but significant issues in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 20:13

Property Description

Luxurious Accommodation
Citi M Hotel Gambir, nestled in Jakarta, offers elegantly furnished rooms with modern amenities like flat-screen TVs and air conditioning. The private bathrooms are stocked with complimentary toiletries, ensuring a comfortable stay for guests.

Convenient Location
Situated just a short distance from Monumen Nasional Jakarta and Grand Indonesia Shopping Mall, Citi M Hotel Gambir provides easy access to the city's top attractions. With free shuttle services to key locations and proximity to Gambir Railway Station, guests can explore the city effortlessly.

Exceptional Services
From laundry facilities to a restaurant serving delectable Chinese and Indonesian cuisine, Citi M Hotel Gambir caters to all your needs. Enjoy the convenience of free WiFi, parking, and 24-hour room service, making your stay truly memorable.

Book your stay now at Citi M Hotel Gambir for a delightful experience in Jakarta!

Important information:

Please note that the swimming pool is temporarily out of use due to improvement works.

Please note that total amount of reservation has to be paid in full upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 892 reviews
Cleanliness: 5.13
Service: 9.1
Location: 8.14
Room Quality: 6.09
Amenities: 6.12
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 7.1
A
Aleksandra • extended_group • pl
7
Pros:

Hotel w tej cenie bardzo mile nas zaskoczył, pyszna kolacja fajne śniadanko. Personel miły, łóżka wygodne. Niedaleko dworca. Dla mnie super po przylocie można wszystko zrobić na miejscu bez zbędnego tracenia czasu można wypocząć i ruszyć dalej.

2026-07-02 • via Nuitee
I
iolaine • solo_traveller • fr
8
Pros:

Le personnel

2026-06-29 • via Nuitee
S
Saidkodir • couple • uz
1
Pros:

Нечего !

Cons:

Нечего не нравилось , отель просто ужасно . Некому не предлагаю жить на этом отель .

2026-06-28 • via Nuitee
L
Levi • couple • nl
7
Goed verblijf op een rustige plek in de stad
Pros:

Goed bed en hele vriendelijke staff!

Cons:

De airco is oud en maakt veel geluid, de schoonmaak verdient ook wel iets meer aandacht

2026-06-25 • via Nuitee
P
Piccitto • solo_traveller • it
7
Posizione strategica per stazione Gambir
Pros:

Il personale, il ristorante,la colazione,navetta per la stazione gratuita

Cons:

Stanze piccole,poco curate

2026-06-24 • via Nuitee
Z
Zalina • couple • my
10
2026-06-22 • via Nuitee
A
Adil • extended_group • my
9
2026-06-21 • via Nuitee
A
Aziz • solo_traveller • pk
8
2026-06-19 • via Nuitee
L
Lyn • couple • my
10
2026-06-18 • via Nuitee
P
Poedjo • family_with_children • nl
9
Goede hotel met goede restaurant en super aardig personeel (Wulan en het team)
Pros:

Het eten bij de restaurant was geweldig, compliment aan de chef-kok

Cons:

Douche en toilet geen Douche gordijn of scherm

2026-06-18 • via Nuitee
M
mohammed • solo_traveller • sa
7
Pros:

الطاقم جميل ومحترم

Cons:

المطعم في نفس دور الإستقبال مما يسبب رائحة المطبخ حينما تدخل الفندق!! والرائحة لاتطاق نوعا ما

2026-06-17 • via Nuitee
C
Carla • couple • fr
8
Pros:

Nous sommes restées 1 nuit seulement.
Le petit déjeuner est bon et varié.
Possibilité d’avoir une navette gratuite jusqu’à la gare de Gambir.

Cons:

La climatisation dans la chambre était bruyante.

2026-06-15 • via Nuitee
N
Nina • solo_traveller • ch
7
Ok für eine Nacht
Pros:

Service war freundlich. Zimmer geräumig. Frühstücksbuffet war gut. Gratis Shuttle zum Bahnhof war perfekt.

Cons:

Wir kamen erst um ca. 1:00 Uhr an, was wir dem Hotel im Voraus mitgeteilt haben und es war niemand an der Rezeption. Wir wussten auch nicht wirklich, was wir tun sollten, da keine Info vorhanden war. Irgendwann kam dann jemand. Das Bettlaken hatte leider einen ziemlichen Fleck und es roch muffig im Zimmer. Da wir aber nur noch schlafen wollten, liessen wir es so.

2026-06-15 • via Nuitee
S
Salina • solo_traveller • my
8
2026-06-12 • via Nuitee
G
Gabor • solo_traveller • es
9
Pros:

Habitación amplia, camas bastante cómodas, restaurante en el hotel.

Cons:

-

2026-06-12 • via Nuitee
P
Poedjo • family_with_children • nl
8
Goed hotel en vooral goede restaurant
Pros:

Het restaurant,compliment voor de chef-kok

Cons:

Douche geen bescherming met de toilet,niet zo prettig om te douchen want overal nat

2026-06-10 • via Nuitee
M
Marthaya • solo_traveller • id
4
Nope
Pros:

Staff were great and helpful

Cons:

The room was really old and smelly, damp and didn't feel clean at all

2026-06-07 • via Nuitee
A
Anand Gaitrie • solo_traveller • nl
7
Pros:

Het vriendelijke personeel

Cons:

De badkamer werd helemaal nat

2026-06-05 • via Nuitee
S
Srinandan • solo_traveller • in
7
Pros:

Friendly and helpful staff. Very prompt. Food is very good.

Cons:

ventilation is an issue. They can improve on that.

2026-06-03 • via Nuitee
H
hamizah • family_with_children • my
10
Great and pleasant stay here
Pros:

All the staffs very friendly. thanks to Wulan and i forgot the name of other staffs, but all of them are very helpful and great hospitality. The foods were so satisfying, suit our tastebud. I really love the concept where no processeed foods (sausage nuggets fries and other typical processed food like at other hotels’ restaurants). i really enjoyed ubi rebus, pisang rebus, jagung rebus. Main dishes, side dishes. All were great. Sure will repeat to stay here if come back to Jakarta in future and will recommend others too. Thank you so much for the pleasant service 🌹

Cons:

had to check out from this hotel after 2 nights staying since have to go to Bandung for attending conference

2026-06-02 • via Nuitee