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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Restaurant
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Terrace
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Family rooms
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Luggage storage
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Safety deposit box
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Tour desk
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Non-smoking throughout
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Shuttle service (additional charge)
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Japanese garden
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Covered parking
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Historic 5-Star Luxury
Hotel Casa de Familia de San Cristobal offers a unique stay in a 19th-century building, located just steps away from San Cristobal Cathedral. The rooms are elegantly furnished with modern amenities and some even feature charming garden views.
Convenient Services
Enjoy the convenience of a 24-hour front desk, airport transfers, and a tour desk to help you explore the beautiful surroundings of San Cristóbal de Las Casas. Stay connected with complimentary WiFi throughout the property.
Delightful Dining Experience
Start your day with a delicious à la carte breakfast at the hotel's restaurant, where you can savor local flavors and international cuisine. Don't miss out on exploring nearby attractions such as Santo Domingo Church and Del Carmen Arch.
Experience luxury and comfort at Hotel Casa de Familia de San Cristobal. Book your stay now for an unforgettable getaway.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Limpieza, ubicacion cerca del centro pero no tan cerca del ruido.
El parque
The location is great for exploring the center, and the hotel grounds are lovely. They have a very tiny and very secure parking area. We were shocked that it was sufficient for the size of the hotel, but maybe most people arrive via tour bus. We didn't eat at the restaurant, but it looked really nice and gets great reviews. It wasn't open for dinner while we were there.
The rooms are all around the edges of the building and then you walk out onto what is effectively a balcony around the central courtyard.
We found it strange that the rooms don't have windows, beyond one small one up in the rafters that just lets in light (it has an electrically-operated shade and can be cracked opened slightly but not really enough to feel any breeze). We would have liked to get some air in. There's no air conditioning, but we didn't really need it. We did choose to leave our room door open for a little while upon returning in the evening to allow some cool air in. Some people might feel uncomfortable with that.
Getting the car back into the parking lot was a bit awkward, in that one of us had to jump out and run into the hotel to ask them to open the locked gate and then the front desk person had to walk around to the gate (not super close) to unlock it. I'm not at all sure how you would handle this if you were on your own. It was also awkward turning the car around inside the small parking area so you could avoid backing out the narrow gateway into a stream of reasonably heavy traffic.
El diseño y arquitectura del hotel así como los magníficos desayunos
La logística de usar el estacionamiento 9
The old-style room is very nicely done. Centrally located, easy to get around town.
The shower head in the bathroom broke while we were there. We were able to take a shower but a little awkward.
Extraordinaria relación precio valor, muy buena ubicación, excelentes e interesantes instalaciones, personal atento y servicial.
The building is gorgeous, the staff helpful and attentive, the food great, the location convenient. It was truly a great experience.
It's hard to find anything without really reaching.
Everything’s was good
Odaların temizlik ve,genişliği, çalışanların yardımseverligi üst düzeydeydi
Charming, elegant, and conveniently located
Nothing
아름다운 정원과 호텔 인테리어
친절한 직원
맛있는 레스토랑(140$에 이용 가능한 조식)
최고의 침구.
여행중 가장 좋았던 샤워 수질.
3박 중 하루 난방이 되질 않아 공기가 추웠다.
이불이 포근해서 잠잘만은 했음.
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