Miller & Carter Sheffield by Innkeeper's Collection

Hotels
8.4 (2402 reviews)
Miller & Carter Sheffield by Innkeeper's Collection 55 Surrey Street , Sheffield , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Heating
Family rooms
Lift / Elevator
Bar
Daily housekeeping
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Friendly staff
Cons:
Poor breakfast service
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.73
Multiple mentions of cleanliness issues, such as dusty rooms and dirty windows.
Service
8.7
Generally positive feedback about staff and overall service, despite some issues during breakfast.
Location
9.24
Consistently highlighted as a strong point, with remarks on being central and close to attractions.
Room Quality
8.19
Comments on clean and comfortable rooms, but some issues with room features (e.g., lack of views).
Amenities
8.72
Mentioned amenities were appreciated, but some were found lacking (e.g., breakfast arrangements).
Value for Money
8.18
Good value for location and comfort, but some complaints about breakfast not meeting expectations.
Food and Beverage
7.73
Noted dissatisfaction with food experience during breakfast; however, some enjoys food quality.
Overall Experience
8.7
General sentiment of satisfaction with the stay, although some issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:47

Property Description

Luxurious Accommodations
Experience comfort and style at Miller & Carter Sheffield by Innkeeper's Collection. Each room is equipped with modern amenities including a flat-screen TV, plush bedding, and a private bathroom. Relax in elegance and enjoy a good night's sleep during your stay.

Delicious Dining Options
Indulge your taste buds at our on-site restaurant and bar. Start your day right with a hearty Full English/Irish or vegetarian breakfast. Whether you're craving a gourmet meal or a casual drink, our dining options are sure to satisfy your culinary desires.

Convenient Location
Located in the heart of Sheffield City Centre, our hotel is the perfect base for exploring the city's top attractions. With key landmarks like FlyDSA Arena and Chatsworth House just a short distance away, you'll be in the midst of all the action.

Book now to elevate your travel experience at Miller & Carter Sheffield by Innkeeper's Collection.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 2402 reviews
Cleanliness: 7.73
Service: 8.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
J
Jayne • solo_traveller • gb
9
2026-08-28 • via Nuitee
O
Olena • family_with_children • ua
8
Great location and very beautiful, spacious rooms!
Pros:

Great location, right in the centre. Really spacious room and great staff.

Cons:

The windows can’t be open and the room lacks fresh air and has a lot of dust flying in the air. Would be great to open the window. We have a baby and using the conditioner all the time wasn’t great.

2026-08-28 • via Nuitee
M
Michel • solo_traveller • ch
9
Pros:

Erstaunlich grosses Zimmer für diesen Preis. Es war alles sehr sauber.

2026-08-26 • via Nuitee
J
Jenner • solo_traveller • gb
9
2026-08-24 • via Nuitee
J
joanne • extended_group • gb
10
Pros:

Central location with great breakfast

2026-08-24 • via Nuitee
J
Julie1967 • solo_traveller • gb
7
Great hotel for a short break in Sheffield
Pros:

Great location. Comfortable, clean room, friendly staff.

Cons:

Our room wasn't serviced after the first night. We flagged this to Reception and we were assured it would be done but, on returning late that evening, it still hadn't been done. We had to find a member of staff the next morning, to ask for clean towels, before we could shower.

2026-08-23 • via Nuitee
K
Kevin • couple • gb
9
Lovely quiet room right in the centre of Sheffield
Pros:

Very well located in the heart of the city, clean and quiet.

Cons:

View not so great from my room, but if little concern

2026-08-23 • via Nuitee
A
Antonio • couple • es
7
2026-08-23 • via Nuitee
H
hugoleco • solo_traveller • fr
9
Good size room, staff welcoming
Pros:

Staff nice and really good size room

Cons:

but they didn't empty the bin during our 2 night stay

2026-08-23 • via Nuitee
G
Glen • solo_traveller • gb
10
Pros:

Lovely meal in restaurant, followed by very friendly welcome by all staff, in superb surroundings. The room was very smart, clean and contemporary. Location couldn't be better, being close to the theatre district and the greater city centre.

Cons:

Not applicable

2026-08-22 • via Nuitee
N
Nina • couple • gb
6
Pros:

Very central

Cons:

Was expensive considering it was a basic room with no frills or breakfast included

2026-08-21 • via Nuitee
C
Cheryl • solo_traveller • gb
10
2026-08-20 • via Nuitee
M
Michelle • couple • gb
10
Great location. Clean, comfortable room. Excellent restaurant
Pros:

Very central yet very quiet and comfortable for sleeping. Had a delicious breakfast in the restaurant too. Marvellous. Would definitely stay here again

2026-08-17 • via Nuitee
B
Bowles • couple • gb
9
2026-08-16 • via Nuitee
S
Stephen • solo_traveller • gb
5
Pros:

Very central , bed was very comfortable

Cons:

Wasn't overly clean , quite dusty , holes in the wall and there was one part of the wall that was only half painted..could be a fantastic space with a bit more care

2026-08-16 • via Nuitee
A
Alain • family_with_children • fr
10
Très bon hôtel avec excellent petit-déjeûner
Pros:

Hôtel bien situé, Chambre calme, lit très confortable, petit-déjeûner exceptionnel avec plusieurs choix d'assiettes copieuses et de qualité, la viande est très bonne.

2026-08-16 • via Nuitee
L
Lisa • couple • gb
9
Location & food were outstanding. Room small & average, but would stay again
Pros:

Location was perfect for us. Just a stone throw from the Lyceum and Cruicible theatre and the Miller & Carter restaurant within the hotel, where the fabulous breakfast was served. We also booked our evening meal at M&C.
The food both evening meal and breakfast were of very high standard and all staff very professional and polite and friendly. Our evening waiter George, was great.

Cons:

Very small bedroom - but only stayed one night, window so high couldn't see out of it, however no view as it was the back of the hotel, guessing bin area. The room we had was on floor 1, old building so had to go down steps withing the same floor. Our bathroom in our room was up several steps, so not ideal. I will still def book again, but ask if there is a room with a bathroom on the same level as the bedroom. - we had a great stay

2026-08-15 • via Nuitee
• solo_traveller • gb
9
Nice hotel in a great location
Pros:

Easy ckeck in and out. Brilliant location, as right in the middle of the city and only round the corner from the Crucible theatre

Cons:

Needs some sockets beside the bed to charge phones overnight

2026-08-15 • via Nuitee
S
Sebastian • solo_traveller • at
8
Pros:

Die Lage war super, das Zimmer gemütlich.

Cons:

Leider war mein Zimmer relativ dunkel, aber ich war nur selten im Zimmer, folglich war es ok.

2026-08-14 • via Nuitee
G
Gary • solo_traveller • gb
9
Excellent value and a very well designed room
Pros:

The room decor
The location
The price

Cons:

I’d like breakfast included in the prices

2026-08-14 • via Nuitee