Naco Aparthotel by Arca Spa

Hotels
9.4 (939 reviews)
Spissstrasse 44 , Zermatt , ch

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
Heating
Terrace
Family rooms
Garden
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Great location
Good amenities
Cons:
Kitchen size was small
Privacy concern with bathroom window

Categories

Cleanliness
9.43
Rooms were described as tidy, with high cleanliness standards.
Service
9.9
Staff were reported as friendly and helpful.
Location
9.44
Great location close to the train station and essential facilities.
Room Quality
9.39
Rooms were spacious and well-equipped, providing comfort.
Amenities
8.92
Good amenities, but some reviews mentioned minor issues.
Value for Money
8.88
Standard quality for this hotel tier; good overall value.
Food and Beverage
9.43
Breakfast and dining options received positive comments.
Overall Experience
9.8
The overall sentiment from reviews indicates a highly satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:53

Property Description

Sustainable Aparthotel with Stunning Mountain Views
Naco Aparthotel, by Arca Solebad offers a sustainable stay in Zermatt, just 500 metres from Zermatt Railway Station. Guests can enjoy a sun terrace, sauna, and free WiFi.

Luxurious Accommodations
Each unit at the aparthotel features modern amenities including a flat-screen TV, safety deposit box, and private bathroom with bathrobes. Some rooms even offer a fully equipped kitchen.

Relaxation and Recreation
Guests can unwind in the saltwater pool and hammam, or enjoy a drink at the on-site bar. Ski storage and bike hire are available for outdoor enthusiasts.

Ready to experience sustainable luxury in Zermatt? Book your stay at Naco Aparthotel, by Arca Solebad now!

Important information:

Daily cleaning doesn’t include kitchen cleaning. But it can be requested for an additional charge.

Please present the same credit card used to guarantee your booking when checking in.

Children can only use the pool under adult supervision at all times.

Please note that construction work will take place nearby during September, and guests may experience some noise or light disturbances at night time.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 939 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.44
Room Quality: 9.39
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 9.43
Overall Experience: 9.8
H
Helga • solo_traveller • at
9
2026-07-25 • via Nuitee
L
Liard • couple • ch
8
Pros:

Tout proche de la gare
Magnifique petit déjeuner! Une quinzaine de fromages à choix! Et même de la fondue au chocolat!
Piscine à l'eau salée et Espace spa qui font trop du bien après une longue rando.

2026-07-25 • via Nuitee
B
Bernard • family_with_children • us
10
2026-07-25 • via Nuitee
B
BARBOSA • solo_traveller • br
9
Ótima experiência, localização fantástica e a piscina um deslumbre.
Pros:

O que mais gostei foi a localização e a piscina.

Cons:

A decoração com flores artificiais e luminárias muito modernas para uma decoração clássica.

2026-07-23 • via Nuitee
K
Kimberly • family_with_children • us
10
Pros:

Great location just a short walk from the train station. Breakfast offered a wide variety.

2026-07-23 • via Nuitee
T
Thongsri • extended_group • ch
8
2026-07-19 • via Nuitee
M
Manuela • family_with_children • ch
10
2026-07-18 • via Nuitee
H
haakon • solo_traveller • se
9
Pros:

Really happy with the size and standard of the apartment.

2026-07-16 • via Nuitee
F
Frank • solo_traveller • de
10
Gemütlich und Glutenfrei
Pros:

Wir haben uns von der ersten Minute an wohlgefühlt.
Freundliches Personal und ein wundervolles Apartment mit einem bequemen großen Bett.
Glutenfreies Frühstück war auch überhaupt kein Problem.
Wir waren jeden Tag im Schwimmbad und haben das warme Salzwasser genossen.
Gerne wieder!

2026-07-15 • via Nuitee
A
Anne • couple • fi
8
2026-07-15 • via Nuitee
S
sherry • family_with_children • us
9
Pros:

We had an extensive breakfast buffet. It was constantly being monitored for cleanliness and refilling where needed

2026-07-14 • via Nuitee
V
Valentina • family_with_children • ch
9
2026-07-14 • via Nuitee
J
Joel • solo_traveller • nl
8
Pros:

Stayed in Naco this time. It's a newer building with similar comforts. The pool was a delight! The staff were very helpful and welcoming. Breakfast was full with options for all .. even a fresh OJ maker!

My son and I had an awesome stay and enjoyed the access to ping pong!

Cons:

The tiles around the pool can get quite slippery and dangerous. Should look into fixing that somehow.

Kitchen could offer a few more staples for cooking (like olive oil).

Some of the TV signals were quite glitchy.

2026-07-12 • via Nuitee
F
Francis • extended_group • us
10
Zermatt and Naco were the highlight of our Switzerland trip that was filled with highlights.
Pros:

The spa facilities and breakfast were top notch.

The room was large with door separating bedroom from sofa sleeper.

We were in southeast corner room on 3rd floor. Loved our balcony facing south. Had full view of Matterhorn from the balcony and captured beautiful sunrise photos both mornings.

We ended up appreciating the location. It was close to the train station (but no noise issues) which worked quite well for us. I also liked that we only had to go in one direction to see Zermatt. Finally, the Gornergrat cable car was also quite close.

Cons:

There was some construction but it really didn’t detract much from our experience.

2026-07-12 • via Nuitee
L
Liviu • couple • ro
10
2026-07-09 • via Nuitee
M
Mirjam • solo_traveller • ch
8
Pros:

Schönes Zimmer mit kleiner Küche. Schöner Wellnessbereich, vor allem Bad.

Cons:

Frühstücksraum etwas in die Jahre gekommen (Teppich), ebenfalls Ruhezone im Wellnessbereich.

2026-07-09 • via Nuitee
G
Gretchen • solo_traveller • us
9
Spacious room in charming Zermatt
Pros:

It was close to the train station on a little bit noisy. Nice breakfast and large room with mini kitchen

2026-07-09 • via Nuitee
C
ChH • couple • ch
10
Es war ein sehr angenehmer und schöner Aufenthalt.
Pros:

Die Lage ist sehr gut und ganz in der Nähe des Bahnhofs. Das Frühstück war sehr gut. Das Wellnessangebot: Saunas, Dampfbad und das grosse Solebad waren super. Ebenso gut war, dass man die Gepäckstücke am Abreisetag in eigene Schränken verstauen konnte und diese dann erst am Abend zur Abreise abholen konnte.

2026-07-06 • via Nuitee
G
Gennady • solo_traveller • us
10
2026-06-23 • via Nuitee
R
Rudy • family_with_children • id
10
Very lovely
Pros:

The pool is very nice. The room with sofabed which got 2 toilets. We have everything we need to prepare dinner. Easy flat walk to the centre of village. Near a supermarket. We would stay there again.

Cons:

We did not get much of a view

2026-06-22 • via Nuitee