Naco Aparthotel by Arca Spa

Hotels
9.4 (956 reviews)
Spissstrasse 44 , Zermatt , CH

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
Heating
Terrace
Family rooms
Garden
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Great location
Good amenities
Cons:
Kitchen size was small
Privacy concern with bathroom window

Categories

Cleanliness
9.43
Rooms were described as tidy, with high cleanliness standards.
Service
9.9
Staff were reported as friendly and helpful.
Location
9.44
Great location close to the train station and essential facilities.
Room Quality
9.39
Rooms were spacious and well-equipped, providing comfort.
Amenities
8.92
Good amenities, but some reviews mentioned minor issues.
Value for Money
8.88
Standard quality for this hotel tier; good overall value.
Food and Beverage
9.43
Breakfast and dining options received positive comments.
Overall Experience
9.8
The overall sentiment from reviews indicates a highly satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:53

Property Description

Sustainable Aparthotel with Stunning Mountain Views
Naco Aparthotel, by Arca Solebad offers a sustainable stay in Zermatt, just 500 metres from Zermatt Railway Station. Guests can enjoy a sun terrace, sauna, and free WiFi.

Luxurious Accommodations
Each unit at the aparthotel features modern amenities including a flat-screen TV, safety deposit box, and private bathroom with bathrobes. Some rooms even offer a fully equipped kitchen.

Relaxation and Recreation
Guests can unwind in the saltwater pool and hammam, or enjoy a drink at the on-site bar. Ski storage and bike hire are available for outdoor enthusiasts.

Ready to experience sustainable luxury in Zermatt? Book your stay at Naco Aparthotel, by Arca Solebad now!

Important information:

Daily cleaning doesn’t include kitchen cleaning. But it can be requested for an additional charge.

Please present the same credit card used to guarantee your booking when checking in.

Children can only use the pool under adult supervision at all times.

Please note that construction work will take place nearby during September, and guests may experience some noise or light disturbances at night time.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

9.4
Based on 956 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.44
Room Quality: 9.39
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 9.43
Overall Experience: 9.8
R
Rong • extended_group • cn
10
超级好超级棒强烈推荐!
Pros:

住宿超级好!地理位置非常靠近Zermatt火车站,步行可达。酒店服务极佳,我们中午12点到酒店,给我们安排了提前入住,真的太高兴了☺️同时第二天我们因为出发时间早,没有办法吃早餐,联系酒店后他们提出可以给我们提前安排lunch box,内容也很丰富,有三明治水果饮料等等。酒店的设施也非常好,有泳池、sauna和turkish bath。服务人员非常热情,强烈推荐!

Cons:

没有需要改进的地方 很完美

2026-10-17 • via Nuitee
A
Adrian • family_with_children • ch
8
2026-10-07 • via Nuitee
J
julia • family_with_children • ar
9
Hermoso alojamiento en Zermatt
Pros:

Es un hermoso alojamiento, la habitación era muy amplia y con vistas. Todo impecable.
Nos encantó la piscina. El desayuno es espectacular. Y destacada atención de todo el personalizado

Cons:

Tuvimos la mala suerte de que mi hijo de 4 años se lastimara muy fuerte con un estante con punta que había en la habitación. Está justo a la altura de los niños y es peligroso.

2026-10-07 • via Nuitee
M
Myriam • family_with_children • ch
9
2026-10-07 • via Nuitee
Y
YUCHEN • extended_group • gb
7
值得
Pros:

早餐很好,很方便,还有泳池,离火车站很近

Cons:

服务一般,想要一点黄油做饭并不愿意提供

2026-10-07 • via Nuitee
Y
Yoann • solo_traveller • fr
9
Excellent séjour
Pros:

L’établissement est très propre et fonctionnel, la piscine est très jolie et agréable.

2026-09-18 • via Nuitee
G
Gabriela • solo_traveller • ch
8
2026-09-18 • via Nuitee
D
Dale • couple • us
10
An unforgettable stay with breathtaking Matterhorn views, wonderful amenities, and hospitality that made us feel right a
Pros:

The person who checked us in was amazing and he made us feel prepared and very safe. We had a wonderful time. The view of the Matterhorn and the herd of blackface sheep nearby felt so beautiful.

The breakfast was beyond great and having a heated pool onsite plus a free-to-use washer dryer downstairs was amazing!!!!

I am sharing a picture of the Matterhorn from our balcony and a picture of the blackface sheep. Each sheep wears a cowbell and you can hear every step they take. They are adorable!!

Cons:

The only thing we didn’t like having to leave….. it was so fun there!!

2026-09-16 • via Nuitee
S
Siva • family_with_children • gb
9
Posh stay nice location
Pros:

Good breakfast with a good selection. The chef and staff were very friendly and professional, and they kindly prepared fresh fried eggs for us on request. The reception staff were also welcoming, friendly and professional.

We loved the location. We didn’t realise until the following morning that we could see the Matterhorn sunrise from our room — what a wonderful surprise!

Cons:

We paid nearly CHF 500 for a stay of only around 12 hours, so we expected a much higher standard of comfort. One of the beds for the double occupancy was a sofa bed, which was disappointing. There were also no additional or spare pillows or quilts available in the room, which made the sleeping arrangements less comfortable than expected for the price.

2026-09-16 • via Nuitee
X
xiaowen • extended_group • cn
10
2026-09-11 • via Nuitee
L
Lan • family_with_children • cn
9
2026-09-11 • via Nuitee
A
Anna • solo_traveller • gb
8
Beautiful location and very lovely hotel
Pros:

The location was perfect , close to station + city centre . Liked the Swimming pool and sauna . Breakfast was very lovely

Cons:

My 15 year old son couldn’t use the sauna, which was a shame as it operates on NO swimsuits policy . For myself was also uncomfortable to keep changing my swimsuit every time between swimming pool and sauna.

2026-09-10 • via Nuitee
R
Rafael • couple • nl
9
2026-09-10 • via Nuitee
K
Kanae Murayama • couple • jp
10
2026-09-09 • via Nuitee
S
Sachin • family_with_children • ae
9
2026-09-08 • via Nuitee
C
Claudio • solo_traveller • ch
9
Pros:

Sehr schöne Studio und
sehr sauber!

2026-09-07 • via Nuitee
I
isabelle • solo_traveller • fr
10
2026-09-07 • via Nuitee
M
Michelle • couple • us
10
Beautiful apartment Close to the action
Pros:

The apartment is well equipped and maintained. It’s located in central Zermatt close to the train station which is helpful in a town without vehicles.

Cons:

It was hard to cool down at night. We were there during very warm days for Zermatt. The staff repositioned a window which helped a lot

2026-09-06 • via Nuitee
P
Pauline • couple • ch
10
Très bon hôtel avec excellent rapport qualité prix, grande piscine chauffée
Pros:

Situation, chambre, petit-déjeuner varié et copieux, personnel très sympathique

Cons:

Rien

2026-09-06 • via Nuitee
A
Alexandra • family_with_children • de
9
2026-09-06 • via Nuitee