Naco Aparthotel by Arca Spa

Hotels
9.4 (956 reviews)
Spissstrasse 44 , Zermatt , ch

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
Heating
Terrace
Family rooms
Garden
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Great location
Good amenities
Cons:
Kitchen size was small
Privacy concern with bathroom window

Categories

Cleanliness
9.43
Rooms were described as tidy, with high cleanliness standards.
Service
9.9
Staff were reported as friendly and helpful.
Location
9.44
Great location close to the train station and essential facilities.
Room Quality
9.39
Rooms were spacious and well-equipped, providing comfort.
Amenities
8.92
Good amenities, but some reviews mentioned minor issues.
Value for Money
8.88
Standard quality for this hotel tier; good overall value.
Food and Beverage
9.43
Breakfast and dining options received positive comments.
Overall Experience
9.8
The overall sentiment from reviews indicates a highly satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:53

Property Description

Sustainable Aparthotel with Stunning Mountain Views
Naco Aparthotel, by Arca Solebad offers a sustainable stay in Zermatt, just 500 metres from Zermatt Railway Station. Guests can enjoy a sun terrace, sauna, and free WiFi.

Luxurious Accommodations
Each unit at the aparthotel features modern amenities including a flat-screen TV, safety deposit box, and private bathroom with bathrobes. Some rooms even offer a fully equipped kitchen.

Relaxation and Recreation
Guests can unwind in the saltwater pool and hammam, or enjoy a drink at the on-site bar. Ski storage and bike hire are available for outdoor enthusiasts.

Ready to experience sustainable luxury in Zermatt? Book your stay at Naco Aparthotel, by Arca Solebad now!

Important information:

Daily cleaning doesn’t include kitchen cleaning. But it can be requested for an additional charge.

Please present the same credit card used to guarantee your booking when checking in.

Children can only use the pool under adult supervision at all times.

Please note that construction work will take place nearby during September, and guests may experience some noise or light disturbances at night time.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

9.4
Based on 956 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.44
Room Quality: 9.39
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 9.43
Overall Experience: 9.8
A
AKIKO family_with_children jp
10
マッターホルンの麓
Pros:

駅からすぐ近くですが、駅から北側に少し戻りメインとは反対側になるため静かな場所です。キッチン付きで2部屋、バス、トイレも2つありました。4名で宿泊したので快適でした。ベランダもL字型で広く、マッターホルンを眺めることができました。ホテルには地下にプールとサウナも付いています。サウナに入りハイキングで疲れた体を癒すことができました。朝食も充実しています。ご飯も用意されていました。

2026-08-29 via Nuitee
A
Atsushi solo_traveller jp
8
Pros:

朝食が美味しかった

Cons:

簡単なテーブルがあれば便利だった

2026-08-26 via Nuitee
J
Jacqueline family_with_children ch
8
Pros:

Il était très bien en général, surtout de son emplacement, personnel très sympas et piscine très agréable.

Cons:

La discothèque en dessous de la chambre.

2026-08-24 via Nuitee
G
Ginette couple ch
10
2026-08-22 via Nuitee
A
Anastasia solo_traveller il
9
2026-08-17 via Nuitee
W
Wei Hsiang couple tw
9
2026-08-15 via Nuitee
M
M.Alba couple es
9
Aparthotel muy agradable en Zermatt, con spa, y cercano a las estaciones de tren.
Pros:

Desayuno muy completo, con opciones gluten free. Personal muy amable y resolutivo (nos dieron consejos para el viaje y rutas para hacer durante la estada). Spa muy agradable y de buen tamaño, con piscina termal, sauna y zona de relax. El aparthotel Naco está unido al hotel Arca por dentro, de modo que no necesitas salir al exterior para ir al spa o al desayuno. Cerca de la estación de tren de llegada a Zermatt desde Täsch (4-5 minutos andando) y cerca de las estaciones de tren de Gornergrat Bahn y la estación del funicular de acceso a Sunnega. También está muy cerca del centro de Zermatt, característico por su calle principal (5 minutos andando). La mejor sorpresa? Un chico de recepción era de Mallorca y nos atendió en nuestro idioma :)

2026-08-13 via Nuitee
K
Kyungsoo family_with_children ch
10
Pros:

A great place to stay with family. Having a well-equipped space where we could cook our own meals was especially convenient, and the spa was perfect for relaxing after a day of hiking. Breakfast was very generous with plenty of choices, and I particularly enjoyed the variety of cheeses and the freshly squeezed orange juice. Overall, a wonderful choice for a family stay.

Cons:

None.

2026-08-13 via Nuitee
R
Ruth couple gb
10
2026-08-12 via Nuitee
V
Vicente extended_group es
9
Pros:

la piscina spa y el apartamento

2026-08-12 via Nuitee
D
Daan couple nl
9
2026-08-10 via Nuitee
F
Fumire couple jp
9
Pros:

部屋は広くて清潔、スタッフの方たちは親切でした。
駅から近いため移動が楽です。

2026-08-10 via Nuitee
L
laurette family_with_children ch
8
2026-08-10 via Nuitee
P
Piyush couple in
7
2026-08-10 via Nuitee
G
Georgios family_with_children gr
10
Εξαιρετική
Pros:

Όλα, τοποθεσία, χώροι, πσροχές, πρωινό, πισίνς

Cons:

Η τιμή

2026-08-08 via Nuitee
D
David family_with_children ch
9
2026-08-02 via Nuitee
B
Bernard family_with_children us
10
2026-07-25 via Nuitee
L
Liard couple ch
8
Pros:

Tout proche de la gare
Magnifique petit déjeuner! Une quinzaine de fromages à choix! Et même de la fondue au chocolat!
Piscine à l'eau salée et Espace spa qui font trop du bien après une longue rando.

2026-07-25 via Nuitee
H
Helga solo_traveller at
9
2026-07-25 via Nuitee
K
Kimberly family_with_children us
10
Pros:

Great location just a short walk from the train station. Breakfast offered a wide variety.

2026-07-23 via Nuitee