Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Breakfast options
Limited dining facilities

Categories

Cleanliness
8.09
The facilities are old but clean and work well.
Service
8.56
The reception responds promptly to inquiries and the staff is friendly and helpful.
Location
8.91
Fantastic location near the beautiful Silsersee and within walking distance to shops and restaurants.
Room Quality
8.26
Lovely decor with a warm and comfortable room.
Amenities
7.39
Basic amenities provided; food options were limited.
Value for Money
7.85
Fair value-for-money given most properties were booked up for the weekend.
Food and Beverage
7.4
Breakfast selection praised, though some options were not fresh or limited.
Overall Experience
8.37
A charming and historical location ideal for a quiet stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:33

Property Description

Luxurious Accommodations
Step into a world of luxury at Maloja Palace, where each room is adorned with natural wooden furniture and high-quality fabrics. Enjoy modern amenities like a flat-screen satellite TV and a sleek bathroom, ensuring a comfortable stay.

Ski-in, Ski-out Access
For winter sports enthusiasts, our hotel offers direct access to cross-country ski runs just outside the door. Additionally, the Piz Aela ski slopes are within walking distance, making it convenient for guests to hit the slopes and enjoy the snowy landscapes.

Historic Elegance
Dating back to 1884, Maloja Palace exudes Neo-Renaissance charm and is nestled at the picturesque end of the Bergell Valley. With a rich history and modern comforts like free WiFi, your stay with us promises to be both memorable and convenient.

Experience the perfect blend of history and luxury at Maloja Palace. Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Bar is closed from 2026-12-17 until 2026-05-05
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 193 reviews
Cleanliness: 8.09
Service: 8.56
Location: 8.91
Room Quality: 8.26
Amenities: 7.39
Value for Money: 7.85
Food and Beverage: 7.4
Overall Experience: 8.37
D
Doris • solo_traveller • ch
10
Pros:

Altehrwürdiges Hotel mit sehr viel Charme, super Lage Nähe des Sees, ruhig, bequemes Bett

Cons:

Nichts

2026-07-24 • via Nuitee
F
Franz • solo_traveller • ch
8
2026-07-23 • via Nuitee
B
Bernhard • family_with_children • ch
9
2026-07-23 • via Nuitee
M
Michel • couple • ch
5
Surprenant… :-(
Pros:

Emplacement, et le style des anciens palaces

Cons:

L’hôtel est occupé par une grande communauté de juifs orthodoxes qui prennent beaucoup de place.
Le petit-déjeuner est trop cher pour ce qu’il offre, est n’est pas international (pas de jambon, ni bacon, etc. )

2026-07-22 • via Nuitee
A
asher • couple • gb
10
amazing
Pros:

amazing

Cons:

amazing

2026-07-20 • via Nuitee
F
Felix • couple • ch
9
2026-07-20 • via Nuitee
M
Martin • couple • de
7
2026-07-20 • via Nuitee
W
Wolfram • couple • de
10
2026-07-16 • via Nuitee
Y
Yvonne • couple • ch
10
2026-07-16 • via Nuitee
M
Martin • couple • ch
7
2026-07-14 • via Nuitee
S
Stijn • solo_traveller • be
6
Mooie ligging, geen bar of restaurant
Pros:

Ligging

Cons:

Enkel een koosjer ontbijt
Geen bar
Geen restaurant s avonds

2026-07-10 • via Nuitee
L
laura • solo_traveller • ch
7
Niente di straordinario o quasi...
Pros:

La posizione

Cons:

Ambiente a mio parere poco accogliente, adatto per dormire

2026-07-09 • via Nuitee
M
Milagros • solo_traveller • es
10
Pros:

La habitación amplia y comoda

2026-07-07 • via Nuitee
M
Meier • couple • ch
5
nicht entfelwndswert
Pros:

Schöner Ort, beste Lage mit schöner Aussicht

Cons:

Sehr unfreundliches Personal, keine Informationen auch dass es keine möglichkeit gibt um zu essen dort. Zimmer nicht sauber, WC hatte gebrauchsspuren, spiegel nicht sauber, Telefon im Zimmer nicht funktionstüchtig. keine kaffemaschine in Junir Suite.
Wir kamen uns unerwünscht vor. sehr schade dass dieses schöne Hotel so mieserabel geführt wird.

2026-07-06 • via Nuitee
R
Richard • couple • ch
9
Cons:

Die Tische im Frühstücksraum waren etwas eng platziert. Ansonsten hat alles gepasst.

2026-07-06 • via Nuitee
M
Martin • couple • es
9
Interesting place with lots of history
Pros:

Very unique and interesting building

Cons:

Needs an update in facilities

2026-07-03 • via Nuitee
U
Uta • couple • ch
6
Etwas chaotisch und unprofessionell
Pros:

Die Lage

Cons:

Leider war etwas Chaos. Wir erhielten das falsche Zimmer, angeblich weil alles voll war. Bei unserer Nachfrage am nächsten Morgen wurde gesagt, dass wir sofort hätten reklamieren müssen. Leider bin ich aber erst in der Nacht gekommen und mein Mann verließ sich beim Einchecken darauf, dass es korrekt ist. Es gab für dieses kleinere Zimmer keine nachträgliche Preisreduktion. Beim Frühstück wurde ich vom Direktor unfreundlich belehrt, dass ich 1.kein Frühstück gebucht hätte (obwohl mein Mann 2x Frühstück nachträglich angemeldet hatte) und 2. wohl im falschen Raum und am Hinweisschild vorbeigelaufen bin, dass das Frühstück "für bestimmte Gäste" in der Stüwa stattfindet. Das Servierpersonal war wohl nicht in der Lage, mich darauf hinzuweisen. Leider alles sehr unprofessionell.

2026-07-03 • via Nuitee
K
Karin • couple • ch
9
Pros:

Sehr freundliches Personal

2026-07-02 • via Nuitee
A
Antonino • solo_traveller • ch
8
Pros:

Buon rapporto qualità/prezzo. Un po antico ma abbastanza pulito, grande, cordiale, con ampi e comodi parcheggi

Cons:

La struttura è un po vecchia, se da un lato è una sua caratteristica quasi stilosa, si percepisce un po il feeling come visitare un vecchio museo. Per il prezzo però va più bene. Se non volessi spendere di più, tornerei sicuramente

2026-07-01 • via Nuitee
V
Veronica • family_with_children • it
7
Rivedere l’accoglienza
Pros:

Hotel mastodontico dal fascino dei tempi passati, mi ricorda tanto l’Overlook hotel di Shining.
Posizione eccezionale vicino a delle bellissime passeggiate.
Camera molto ampia e pulitissima, in stile alpino.

Cons:

L’accoglienza da parte del personale (in maggioranza italiano) è stata alquanto di scarsa qualità. In particolare una receptionist italiana si è dimostrata molto scortese, approssimativa e annoiata. Inoltre, si rivolgeva alle sue colleghe con un linguaggio decisamente poco consono al luogo e commentava ad alta voce con linguaggio “colorito” fatti personali/lavorativi. Magari pensava che i clienti intorno non fossero italiani….
Nessuno dei ristoranti dell’hotel era aperto, anche questo un punto a sfavore.

2026-06-30 • via Nuitee