Hotel Ambassador @ Bukit Bintang

Hotels
7 (400 reviews)
44 Jalan Sultan Ismail , Kuala Lumpur , MY
+60 3-2145 6100

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Some appealing views
Cons:
Poor cleanliness
Limited amenities
Unsatisfactory food options

Categories

Cleanliness
5.14
Multiple reviews indicate poor hygiene and cleanliness in rooms and bathrooms.
Service
8.11
Overall reviews mention friendly and helpful staff, although there were some service delays.
Location
9.15
Consistently praised for its strategic location near attractions.
Room Quality
6.1
Reports of small rooms with unpleasant smells and inadequate amenities.
Amenities
6.63
Some positive mentions but overall perceptions are limited with missing essentials like toothbrush and toothpaste.
Value for Money
7.09
Mixed sentiment; some felt it was overpriced for the amenities and services provided.
Food and Beverage
6.64
Breakfast options were limited and unsatisfactory based on guest feedback.
Overall Experience
7.11
General sentiment reflects a mixed experience but willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:58

Property Description

Convenient Location
Situated in the heart of Bukit Bintang, within walking distance to Pavilion Kuala Lumpur and other major attractions.

Modern Amenities
Air-conditioned rooms with free WiFi, a restaurant serving delicious meals, and attentive room service for a comfortable stay.

Efficient Service
Enjoy a hassle-free experience with a 24-hour front desk, currency exchange services, and friendly staff to cater to your needs.

Book your stay at Hotel Ambassador @ Bukit Bintang now for a memorable trip to Kuala Lumpur!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7
Based on 400 reviews
Cleanliness: 5.14
Service: 8.11
Location: 9.15
Room Quality: 6.1
Amenities: 6.63
Value for Money: 7.09
Food and Beverage: 6.64
Overall Experience: 7.11
R
Ropizah Binti • solo_traveller • my
10
2026-09-12 • via Nuitee
K
Kepli • family_with_children • my
7
2026-09-12 • via Nuitee
A
Ariffin Metussin • solo_traveller • bn
8
Pros:

Excellent location

2026-09-11 • via Nuitee
A
Ariffin Metussin • solo_traveller • bn
9
Pros:

Strategic location

2026-09-01 • via Nuitee
R
Ropizah Binti • solo_traveller • my
10
2026-08-30 • via Nuitee
Z
ZULFAZLI • solo_traveller • my
1
Poor seevice
Cons:

Room no electric but after 3.5 hours the staff offer to change room. 10:30am and last check out 12:00pm..

2026-08-30 • via Nuitee
G
Guan Hooi • solo_traveller • my
5
smelly room
Pros:

good location

Cons:

room is smelly. not sure what smell was that.
bedside table is too far from bed. you cant reach the table when u are on the bed

2026-08-25 • via Nuitee
N
Nael • couple • my
7
2026-08-18 • via Nuitee
G
Graffigna • solo_traveller • au
5
2026-08-18 • via Nuitee
Y
yui • solo_traveller • jp
3
2026-08-17 • via Nuitee
H
Hjh Aimi Mazni • family_with_children • bn
5
Not the place for luxury, but a prime location near KL's best shopping and food!
Pros:

Hotel Ambassador's biggest strength is its location - It's within walking distance to LOT 10, Pavilion, Sungai Wang and even a spot for kunafa, kebabs... so you genuinely don't need Grab or any transport to get around. Right across the road, you'll also find Watson's, McDonald's ... Despite the dated amenities, the unbeatable proximity to major shopping malls and restaurants makes this hotel a practical base for exploring KL.

Cons:

This hotel is more budget-friendly than upscale. If you're after a fancy, 5-star experience, this isn't it. The room itself was just okay, functional enough for sleeping but nothing special. It felt a bit dusty, the furniture was old, the flooring was creaky and the TV barely worked.

2026-08-16 • via Nuitee
H
Hasma • solo_traveller • my
6
2026-08-16 • via Nuitee
D
DISMAN • solo_traveller • my
10
Pros:

DAmascus

2026-08-14 • via Nuitee
Z
Zuan • solo_traveller • my
7
2026-08-07 • via Nuitee
S
SITI NORDINA • solo_traveller • my
5
2026-08-07 • via Nuitee
N
Nurafiqah • couple • my
9
2026-07-25 • via Nuitee
A
Abdul Rahman • solo_traveller • my
8
2026-07-24 • via Nuitee
S
Siti Norbayani • solo_traveller • my
7
Pros:

Loaction strategies...

Cons:

Nothing

2026-07-18 • via Nuitee
A
Abdul Rahman • solo_traveller • my
6
Pros:

Location, near Pavillion Mall

2026-07-13 • via Nuitee
M
Mohd • solo_traveller • my
10
2026-07-12 • via Nuitee