Hotel Ambassador @ Bukit Bintang

Hotels
7 (390 reviews)
44 Jalan Sultan Ismail , Kuala Lumpur , my

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Some appealing views
Cons:
Poor cleanliness
Limited amenities
Unsatisfactory food options

Categories

Cleanliness
5.14
Multiple reviews indicate poor hygiene and cleanliness in rooms and bathrooms.
Service
8.11
Overall reviews mention friendly and helpful staff, although there were some service delays.
Location
9.15
Consistently praised for its strategic location near attractions.
Room Quality
6.1
Reports of small rooms with unpleasant smells and inadequate amenities.
Amenities
6.63
Some positive mentions but overall perceptions are limited with missing essentials like toothbrush and toothpaste.
Value for Money
7.09
Mixed sentiment; some felt it was overpriced for the amenities and services provided.
Food and Beverage
6.64
Breakfast options were limited and unsatisfactory based on guest feedback.
Overall Experience
7.11
General sentiment reflects a mixed experience but willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:58

Property Description

Convenient Location
Situated in the heart of Bukit Bintang, within walking distance to Pavilion Kuala Lumpur and other major attractions.

Modern Amenities
Air-conditioned rooms with free WiFi, a restaurant serving delicious meals, and attentive room service for a comfortable stay.

Efficient Service
Enjoy a hassle-free experience with a 24-hour front desk, currency exchange services, and friendly staff to cater to your needs.

Book your stay at Hotel Ambassador @ Bukit Bintang now for a memorable trip to Kuala Lumpur!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7
Based on 390 reviews
Cleanliness: 5.14
Service: 8.11
Location: 9.15
Room Quality: 6.1
Amenities: 6.63
Value for Money: 7.09
Food and Beverage: 6.64
Overall Experience: 7.11
A
Aslam • solo_traveller • au
1
Pros:

Only the location

Cons:

The rooms are not same as shown in the pictures they scamers providing very very small room n very uncomfortable bathroom

2026-07-03 • via Nuitee
R
Rukiah • solo_traveller • my
6
Good
Pros:

Location

Cons:

Nil

2026-06-30 • via Nuitee
A
Amy • solo_traveller • my
10
2026-06-27 • via Nuitee
W
Wawa • couple • my
5
Pros:

Receptionist very friendly

Cons:

toilet was quite disappointing as it wasn’t functioning properly

2026-06-27 • via Nuitee
V
Vivian • couple • my
1
2026-06-26 • via Nuitee
N
naaz aslam noormohmed • solo_traveller • au
10
Pros:

Environment

Cons:

Room is too small

2026-06-26 • via Nuitee
F
Fabian • extended_group • my
7
2026-06-19 • via Nuitee
N
Norlizawati • solo_traveller • my
9
Tempat yg strategi senang nak jalan2 cari makan..
Pros:

Tempat selesa,dekat ...

Cons:

Tiada

2026-06-14 • via Nuitee
A
Akramah • solo_traveller • my
1
2026-06-10 • via Nuitee
Q
Qamar • solo_traveller • bn
10
Pros:

The best hotel experience. My family is very happy. The staff and the boss have best hospitality. Budget friendly hotel.
Very strategic location walking distance to durian stall, pavilion, sungei wang, lot 10 etc. down the hotel have the best kunafa and the famous Damascus restaurant. In front have Al sultan shawarma. We love ambassador hotel it gave us pleasent experience! Will come and stay there again

2026-06-09 • via Nuitee
M
mohd • solo_traveller • my
7
Pros:

Ok

Cons:

Ok

2026-05-31 • via Nuitee
I
Ivan • extended_group • ph
7
it was a good spot for affordable stay.
Pros:

Cheap and close to the location we need to visit.

Cons:

The toilet looks like its broken from beneath.

2026-05-10 • via Nuitee
M
MMarzuki • solo_traveller • my
7
Pros:

Biasa saja tiada yg perlu dipuji kan not rekomen.

Cons:

Chanel TV yg kurang dan tiada siaran Local & power point yg sangat sikit.....tiada extra utk HP charger..... tidak sepatutnya.

2026-05-09 • via Nuitee
S
Siti Nordiana • family_with_children • my
10
2026-04-26 • via Nuitee
P
patrick • solo_traveller • au
5
2026-04-25 • via Nuitee
Q
Qamar • solo_traveller • bn
7
Pros:

Location

Cons:

Corridor and smell

2026-04-23 • via Nuitee
E
Esther • couple • my
8
2026-04-20 • via Nuitee
N
Nur Jannah Dayanna • family_with_children • my
4
Service was excellent, but communication is very poor. There was no reply via the booking app, and t
Pros:

No breakfast but the location is good

Cons:

Toilet a bit dirty and the wifi unavailable

2026-04-19 • via Nuitee
M
Muhammad • couple • bn
5
2026-04-03 • via Nuitee
E
Eddie • couple • bn
8
2026-04-03 • via Nuitee