El Colonial Hotel Open Bar Adults Only

Hotels
9.8 (666 reviews)
312 Calle de San Francisco , San Juan , pr

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Luggage storage
Express check-in/check-out
Non-smoking throughout
Concierge service
Adult only
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Open bar
Cons:
Poor cleanliness
Uncomfortable room quality
Noise issues

Categories

Cleanliness
9.8
Many guests reported filthy conditions and issues that indicate low cleanliness standards.
Service
10
Mixed reviews with some guests praising the friendly staff and good service.
Location
10
Repeatedly highlighted as a strong point, with a good location for exploring Old San Juan.
Room Quality
9.3
Reports of small, uncomfortable rooms with inadequate facilities and maintenance issues.
Amenities
10
Guests enjoyed the complimentary beverages and certain charm of the historic hotel.
Value for Money
9.3
Many guests considered the rates high for the quality and condition of the rooms.
Food and Beverage
10
Compliments for the open bar and the beverages available in the lobby.
Overall Experience
10
Despite several stated issues, many guests enjoyed their stay and appreciated various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:41

Property Description

Charming Boutique Hotel in the Heart of San Juan

Luxurious Rooms and Top-Notch Amenities
Experience comfort and style in our air-conditioned rooms equipped with modern facilities such as flat-screen TVs, cozy bed linens, and private bathrooms. Enjoy the convenience of free WiFi and a 24-hour front desk service during your stay.

Prime Location and Nearby Attractions
Located just 2.5 km from the stunning Playa Ocho, EL Colonial Adults Only is surrounded by must-see attractions including Fort San Felipe del Morro and Old San Juan. Explore the rich history and vibrant culture of the area with ease.

Unwind and Relax
Sip on cocktails at our on-site bar, soak up the sun on the terrace, or avail of our concierge service for a truly seamless experience. Book now and indulge in a memorable stay at EL Colonial Adults Only.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.8
Based on 666 reviews
Cleanliness: 9.8
Service: 10
Location: 10
Room Quality: 9.3
Amenities: 10
Value for Money: 9.3
Food and Beverage: 10
Overall Experience: 10
M
Mariam solo_traveller pr
10
2026-06-12 via Nuitee
E
Enmanuel solo_traveller do
9
2026-06-10 via Nuitee
K
Kapucu couple tr
8
2026-06-04 via Nuitee
R
Ryan solo_traveller us
8
2026-06-01 via Nuitee
M
Marianna Tassioulas extended_group us
1
Cons:

Horrible experience, staff were unpleasant and rooms had mold on celling. Would not recommend

2026-06-01 via Nuitee
K
Karilin A couple us
6
Great location.
Pros:

Perfect location and clean.

Cons:

Beds were very uncomfortable (bad mattress) and the management could do more to renovate the hotel and make it nicer, decorate with mote charm and upgrade the bedrooms.

2026-05-20 via Nuitee
S
Salli solo_traveller us
8
2026-05-09 via Nuitee
D
Daisy couple us
9
Pros:

The location and staff were amazing, especially loved Chris and his customer service. Open bar is a huge perk and the building itself is gorgeous.

Cons:

Floors are not the cleanest and the water pressure was poor, but that sounds to be a common issue in Old San Juan.

2026-05-06 via Nuitee
S
Sunilda couple pr
10
Excelente servicio
Pros:

La ubicación, la atención, la limpieza, el trato. Por más hoteles como El Colonial Open Bar solo adultos.

2026-05-06 via Nuitee
E
Eva solo_traveller es
7
2026-04-28 via Nuitee
M
Maria couple pr
10
2026-04-28 via Nuitee
O
Oscar solo_traveller pr
8
Nice , well located hotel
Pros:

Location, open bar, friendly staff

Cons:

-It was a hassle to find the perfect water temp on the shower, either it was scalding hot or too cold.
-We understand it is an antique property, but the floor in our room was very stained.

2026-04-26 via Nuitee
I
Ian couple gb
9
Perfect location for Old Town and cruise port (10 min walk).
Pros:

Clean, comfortable and welcoming - particularly at Midnight off a flight from JFK.

Cons:

Nothing not to like.

2026-04-24 via Nuitee
C
Christos couple us
7
2026-04-23 via Nuitee
H
Heidi couple us
8
2026-04-15 via Nuitee
J
Joanna solo_traveller us
4
Attention to guests once they arrive goes a long way if you want repeat customers.
Pros:

Walking distance to popular attractions and great restaurants. Comfortable bed and cute decor.

Cons:

Thermostat set to 62 and no extra blankets…froze all night. Bring slippers for cold floor! Website announces open bar and help getting luggage up the stairs (no elevator). Communication great getting you to the property. Once there, good luck getting service at the bar or help with your luggage🤷‍♀️

2026-04-13 via Nuitee
C
Christoph couple at
3
Enttäuschendes Hotel in guter Lage
Pros:

Lage

Cons:

Preis und Leistung passen leider überhaupt nicht zusammen.
Unser Zimmer war mit „Balkon“ (einfach nur ein großes Fenster, das bis zum Boden reicht) und das Balkongeländer ist absolut nicht sicher bzw. muss es dringend repariert werden. Außerdem fehlt dem Zimmer anscheinend schon länger eine Grundreinigung, was für den Preis absolutes Minimum sein sollte. Der Rost im Badezimmer ist auch nicht tragbar.
Bei der Anreise wurden wir freundlich empfangen, an den restlichen Tagen wirkten die Mitarbeiter * innen leider sehr lustlos und nicht besonders nett.

2026-04-04 via Nuitee
A
Atenea couple es
3
2026-03-31 via Nuitee
J
Jillian couple us
9
We’ll be back!!
Pros:

Great location. Staff was exceptionally friendly and helpful. Especially Christian! The rooms are small, but sufficient. Very clean. AC is great! While we didn’t use the open bar a lot, the wine was good. Saves a few bucks!

Cons:

The roof top has great views, but really needs a “pick-me-up”…. Once it’s neatened up and some new plants, it will be lovely.,

2026-03-26 via Nuitee
M
Meltem couple us
4
Pros:

Location is the only good thing about this hotel.

Cons:

It was one of the worst hotel experiences ever. The hotel doesn’t have elevators but it’s written that the staff will help carrying the luggages to the rooms. This is not true. They told us that they don’t have enough resources and we should carry our 3 heavy luggages.
The room was extremely noisy and we could only sleep 2 hours the whole night. If you sleep in the street, you could have the same level of noise.
The staff was definitely not kind and not helpful. We waited 15 mins for them to check in because they were busy in serving drinks in the bar. They never smile and act like we are staying there for free.
Before arriving to hotel, we received a message asking to download whatsapp because this will be their way of communication which was weird. Also we received a text message 2 days before the check in date with the link to make a payment to the hotel although we made the reservation via booking.com.
Bathroom was also not clean.
I don’t recommend this hotel.

2026-03-23 via Nuitee