Crowne Plaza Alexandria Mirage by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.8 (1530 reviews)
Victor Emanuel square, Ezbet Saad, Sidi Gaber Alexandria Governorate , Alexandria , eg

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Comfort
Great service
Convenient location
Clean rooms
Cons:
Cleanliness issues
Poor amenities
Value for money concerns

Categories

Cleanliness
8.61
Mixed sentiments; some mentions of cleanliness but also complaints about certain areas being unclean.
Service
9.78
Overall positive feedback about the staff being friendly, professional, and helpful.
Location
9.62
Positive comments on convenience and accessibility of the hotel’s location.
Room Quality
9.07
Generally positive remarks about comfort and maintenance of rooms.
Amenities
8.1
Criticisms about the small and unclean pool, alongside some positive remarks about the coffee shop.
Value for Money
8.06
Concerns about pricing related to quality and amenities offered.
Food and Beverage
7.61
Mixed reviews; some breakfasts were praised while others were noted as lacking.
Overall Experience
9.58
Overall enjoyable with specific praises for the staff and comfort, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:56

Property Description

Luxurious Accommodation with a Variety of Amenities

Convenient Location and Nearby Attractions

Exceptional Services and Facilities Available

Experience the ultimate comfort and convenience at Mirage Hotel & Conference Center in Alexandria. Indulge in air-conditioned rooms with modern amenities, enjoy the outdoor pool and terrace, and savor delicious meals at the on-site restaurant and bar. With a 24-hour front desk, concierge service, and free WiFi, your every need is catered to effortlessly. Explore nearby attractions such as Alexandria Zoo and Cleopatra Beach, and take advantage of the airport transfers for a stress-free journey. Whether for business or leisure, Mirage Hotel & Conference Center ensures a memorable stay in Alexandria.

Book now to elevate your travel experience at Mirage Hotel & Conference Center.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1530 reviews
Cleanliness: 8.61
Service: 9.78
Location: 9.62
Room Quality: 9.07
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 9.58
D
Dr Khalil M khalil • solo_traveller • jo
9
Pros:

Friendly and professional staff

Cons:

Noise at night from some guests

2026-05-30 • via Nuitee
O
Omneya • extended_group • eg
7
Quite good
Pros:

Beds were comfortable
Location is good
Staff are extremely friendly and helpful
Parking close to the hotel
Room design is modern
Nice view

Cons:

Hotel was very crowded
Noise is so high you can hear everything from the corridor
Room service only once a day certain time around 12pm
Carpets needed cleaning
No toiletries supplies just (hand shower, lotion, shampoo, shower gel & conditioner)

2026-05-30 • via Nuitee
Y
Youssef • couple • eg
1
Noisy stay
Pros:

Tye hotel is clean and good

Cons:

The hotel is not quite and there is a very noticeable noise from the Night club in the hotel which won’t make you able to sleep till 3 am so unless you want a noisy and uncomfortable night don’t go to the hotel until they fix this problem as the staff couldn’t help

2026-05-30 • via Nuitee
A
Ahmed • couple • ly
10
Pros:

All was great

Cons:

Issue in car parking

2026-05-30 • via Nuitee
M
Moneeb • couple • eg
10
Perfect
Pros:

Very clean
Everyone there smiling
Specially Rewan and Youssef they were very helpful

Even though I stayed for only one night, three staff members checked on me to make sure I was happy and comfortable. The hotel is excellent, but the real highlight is the staff. They are always smiling, friendly, and genuinely care about making guests feel welcome. Thank you for such a wonderful experience.

Cons:

Nothing

2026-05-30 • via Nuitee
A
Albashir • solo_traveller • jo
10
Pros:

Everything actually. The staff is very helpfull and cooperative, thanks to Mr. Yousef, Mr. Aboneeb (and sorry if I made a mistake with the name), and Mr. Osama for their kindness and cooperation.

2026-05-29 • via Nuitee
M
Mohamed • extended_group • eg
10
2026-05-29 • via Nuitee
A
Abdulaziz • solo_traveller • sa
10
2026-05-29 • via Nuitee
A
Ahmed • family_with_children • eg
8
Cool and convenient
Pros:

New and convenient location

Cons:

Nine

2026-05-29 • via Nuitee
R
Ramy • solo_traveller • eg
10
2026-05-29 • via Nuitee
A
Ali • couple • om
8
Beautiful and peaceful, the place is worth visiting regularly and the service is fast
2026-05-28 • via Nuitee
M
Mohammed • solo_traveller • eg
8
2026-05-28 • via Nuitee
H
Hesham • couple • eg
10
2026-05-28 • via Nuitee
M
Mohamed • couple • eg
6
I
Pros:

I

Cons:

I

2026-05-27 • via Nuitee
M
manuella • extended_group • eg
6
pretty good
Pros:

amazing place and rooms

Cons:

the staff werent helpful, had a small issue

2026-05-27 • via Nuitee
D
Daone • couple • gb
9
2026-05-27 • via Nuitee
L
Lamia • solo_traveller • eg
9
Very comfortable place and friendly staff specially the cute and kind lady Rawan
Pros:

Everything is amazing

Cons:

Nothing

2026-05-27 • via Nuitee
M
Mohamed • couple • eg
9
2026-05-26 • via Nuitee
سامي • couple • sa
8
مكان رائع ويستحق الزياره
Pros:

فندق جميل جدا ومريح إطلالته كانت عالنادي الرياضي استمتعنا فيه وقضينا فيه أجمل يومين الموظفين زي العسل وأخص بالذكر أستاذ عز الدين والأستاذه شهد كأنو رائعين جدا في تعاملهم ومتعاونين معانا يستحقون كل الشكر منا 🌹

2026-05-26 • via Nuitee
R
Rania • extended_group • ca
9
Very relaxing stay
Pros:

The location is spectacular- the pool is very clean and spacious and breakfast on the sea is an amazing idea by the hotel!
Great value for money …
Very helpful Staff at the reception especially Shahd who did an amazing job explaining all the hotel facilities.

Cons:

Nothing

2026-05-26 • via Nuitee