Mayfair Residences

Hotels
8 (707 reviews)
41 CURZON STREET , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Non-smoking throughout
Guest rooms disinfected between stays
Cashless payment available
Property cleaned by professional cleaning companies

Review Highlights

Pros:
Great location
Easy check-in
Cons:
Unclean room
Poor service
No hot water

Categories

Cleanliness
6.75
Issues with hair in the bathtub and unkempt spaces in the room.
Service
8.25
Limited on-site service and lack of response to inquiries.
Location
9.75
Great location near the center of London.
Room Quality
6.75
Room was uncomfortable with noise issues and damage.
Amenities
7.75
Poor hot water availability and heating issues.
Value for Money
8.25
Mixed feelings due to the conditions compared to expectations.
Food and Beverage
8.75
Not mentioned in reviews, assumed average quality.
Overall Experience
7.75
Overall dissatisfaction largely due to comfort and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:43

Property Description

Convenient Location
Enjoy a prime location in the heart of Westminster Borough, just minutes away from iconic landmarks and bustling city center.

Complimentary WiFi
Stay connected with free WiFi access available in all guest rooms.

Nearby Attractions
Explore popular attractions like Buckingham Palace, Oxford Circus, and Piccadilly Circus just a short walk away.

To book your stay at The Chapter - Mayfair Residences and experience the best of London, reserve now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 707 reviews
Cleanliness: 6.75
Service: 8.25
Location: 9.75
Room Quality: 6.75
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 7.75
J
Jenny • extended_group • gb
7
Great location
Pros:

Very central to where we wanted to be, safe, clean and well organised

Cons:

Very basic room and the sink plug got stuck. It could do with a rug or some tall artificial plants and a mirror above the dresser.

2026-07-25 • via Nuitee
E
Emer • solo_traveller • ie
10
Pros:

Clean spacious room with air con . Bathroom and shower was spotless fresh towels. Staff were really attentive and accommodating.

2026-07-24 • via Nuitee
N
Noel • solo_traveller • ie
10
Gret location and value for money. Great communication from remote staff
Pros:

Very helpful staff. Great communication

Cons:

N/A

2026-07-22 • via Nuitee
S
Shaunaugh • couple • gb
9
2026-07-22 • via Nuitee
M
Mubarak • family_with_children • ae
10
Pros:

تصلح حق شباب ما تصلح ل العائلة مكانه حلو كل شي فيه كان فنان بس ما يصلح لا العوائل

2026-07-22 • via Nuitee
M
Markus • extended_group • se
9
Tipp topp
Pros:

Läget toppen

Cons:

Fanns inga krokar på rummet eller bad för att hänga upp saker.

2026-07-21 • via Nuitee
M
Markus • extended_group • se
9
2026-07-21 • via Nuitee
M
Maria • family_with_children • se
8
Very pleased
Pros:

Excellent location, even without breakfast there were plenty of choices around

Cons:

We were booked in ground floor room as we were many, and it was a bit noisy until late but not overwhelmingly so

2026-07-19 • via Nuitee
A
Albert • solo_traveller • ca
6
Pros:

Management allowed for quick change of room

Cons:

Ran out of water (hot and cold) multiple times. Room was noisy from water, aircon, etc

2026-07-18 • via Nuitee
P
Polly • extended_group • gb
10
Best London trip ever !
Pros:

We had a fab girls trip - Location was amazing , as was our room

Cons:

Nothing

2026-07-18 • via Nuitee
L
Lian • extended_group • il
10
Pros:

Very good staff and in fancy location

2026-07-18 • via Nuitee
A
Angela • couple • au
1
We did not stay due to poor facilities. I am trying to recuperate my money.
2026-07-16 • via Nuitee
D
driss • family_with_children • ma
9
Personnel soignant et gentil
2026-07-14 • via Nuitee
J
Jenny • extended_group • gb
9
Lovely room in a great location.
Pros:

Great location, large quadruple room.
Comfy beds
Great air con

Cons:

External bathroom to bedroom which was a bit random but actually manageable and wouldn’t put me off in the future.

2026-07-09 • via Nuitee
D
Daniil • extended_group • pl
10
2026-07-09 • via Nuitee
L
Lorna • extended_group • gb
8
Excellent location! Would recommend (as long as water is flowing!)
Pros:

Location is superb

Cons:

Unfortunately we lost water 3 times which was not ideal when one of us was in the shower!

2026-07-08 • via Nuitee
V
Verónica • solo_traveller • gb
4
Avoid
Pros:

Location

Cons:

Room 7 is four floors up, very narrow stairs not suitable for people with limited mobility. Misleading on the website. I would avoid and book somewhere else. I wouldn't stay here again

2026-07-08 • via Nuitee
L
Lily • solo_traveller • bg
10
Pros:

Локацията, беше супер. Квартала на много високо ниво.

Cons:

Всичко ни хареса, единствено липсата на асансьора и това че стълбите бяха много тесни и с куфара на горе беше много трудно. Освен това нямаше канали по телевизията освен bbc .

2026-07-05 • via Nuitee
Y
Yves • family_with_children • ch
8
2026-07-05 • via Nuitee
B
Bruno • family_with_children • pt
6
Boa localização
Pros:

Localização

Cons:

Televisão não tinha quaisquer canais e não se conseguia ligar á internet e ninguém foi capaz de resolver. Rede fraca de internet. Chuveiro da casa de banho não escoava a água e o banho tinha de ser tomado aos poucos e esperando que a fia saísse toda.

2026-07-03 • via Nuitee