Arca Tayrona Hotel & Restaurant

Hotels
9 (262 reviews)
Km 31 Sector Zaino, via Riohacha , Santa Marta , CO

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Exceptional food quality
Warm and attentive service
Beautiful location
Cons:
Lack of ambiance in room lighting
Some minor cleanliness aspects noted

Categories

Cleanliness
8.25
Overall cleanliness is good, though there are mentions of a need for more ambiance in rooms.
Service
9.75
Guests highlight the warm and attentive service from the staff throughout.
Location
9.25
The hotel's location is praised for being conveniently close to the park entrance and other attractions.
Room Quality
8.25
Rooms are practical but could use some improvements in lighting and decoration.
Amenities
8.75
Amenities like the pool and facilities are well received, though some aesthetic improvements are suggested.
Value for Money
9.25
The quality of service and food provided justifies the cost, making it a great value.
Food and Beverage
9.25
The food quality is highlighted as spectacular with fresh, local ingredients and generous portions.
Overall Experience
9.25
Guests' experiences are overwhelmingly positive, making Arca Tayrona a recommended destination.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:28

Property Description

Luxurious Accommodation with Spectacular Views
Arca Tayrona Restaurant & Hostal in Santa Marta offers a serene escape with an outdoor pool, garden, and terrace. Guests enjoy the convenience of free private parking and a Caribbean restaurant on-site. Each room features a balcony with garden and river views, ensuring a peaceful stay. The hotel's proximity to Castilletes Beach and top attractions like Quinta de San Pedro Alejandrino makes it an ideal choice for travelers seeking relaxation and exploration. Plus, with free WiFi and a paid airport shuttle service, your stay is bound to be seamless. Book now for an unforgettable experience at Arca Tayrona Restaurant & Hostal.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 262 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
J
JAPR76 • family_with_children • ca
10
Great place to decompress and energize for any of the day adventures offered around Parque Tayrona
Pros:

Beautiful location, excellent accommodations, delicious restaurant, fair rates, outstanding service, clean pool. Honestly, there's nothing bad to say about this hotel, other than wishing we could have stayed longer.

Cons:

I can't think of anything to improve.

2026-10-12 • via Nuitee
A
ANA BELÉN • solo_traveller • es
9
Pros:

La amabilidad del personal y la comida muy buena

Cons:

Los servicios, duchas y el entorno de la piscina están en obras sin terminar.
En el baño falta un colgador para las toallas de la ducha.

2026-09-15 • via Nuitee
E
Estefania • couple • es
8
Maravilloso
Pros:

Ubicacion
La señora que lo regenta o la dueña, increiblemente amables, nos explico todo, nos recomendo donde ir, como, una pasada, nos invitaron a un jugo al llegar… calidad precio sin duda volveria solo para charlar con esa mujer

Cons:

La habitacion es justa a nivel colchones y diseño, pero esta muy limpia h por lo que pagas la verdad que es por decir algo, porque esta muy bien

2026-09-14 • via Nuitee
D
Damiano • solo_traveller • it
10
Pros:

Tutto fantastico, dalla gentilezza della receptionist al meraviglioso gatto, Ton, sempre desideroso di coccole.
Siamo riusciti a vedere i tucani dalla nostra stanza.
Anche il ristorante è molto consigliato.

2026-09-13 • via Nuitee
I
Ivet • solo_traveller • es
6
2026-09-08 • via Nuitee
C
Chiao-Ching • solo_traveller • tw
9
很棒的住宿
Pros:

位置佳服務好舒適

Cons:

沒有

2026-09-08 • via Nuitee
G
Gioia • family_with_children • it
5
Pros:

Posizione proprio davanti l’ingresso del parco.

Cons:

Sporca. Nella camera che ci hanno dato non credo avessero neanche cambiato le lenzuola, erano sporche e piene di capelli🤢 ci hanno cambiato la stanza ma nella seconda era sporco il bagno.
Non abbiamo trovato neanche un tappetino per la doccia. Non c’era il phon e neanche lo avevano in reception.

2026-09-06 • via Nuitee
J
Jaime • extended_group • ve
10
Excelente relación calidad precio
Pros:

Lo que más me gustó fue la atención del personal, excelente trato.

Cons:

Nada de que quejarme.

2026-09-01 • via Nuitee
M
Marga • solo_traveller • es
9
2026-08-31 • via Nuitee
B
Begoña • couple • es
10
Excelente alojamiento junto a la entrada Zaino del Parque Tayrona
Pros:

Alojamiento excepcional, por ubicación junto entrada al parque Tayrona, muy limpio, personal muy amable y servicial. Piscina grande y limpia. Y muy buen servicio de restaurante. Una estancia perfecta.

2026-08-31 • via Nuitee
L
Laura • couple • es
7
Pros:

La ubicación inmejorable, y la piscina se agradece mucho. Relación calidad precio está muy bien. El personal muy atento y colaborador.

Cons:

No teníamos agua caliente.

2026-08-28 • via Nuitee
Èric • couple • es
5
Excelente ubicacion pero hotel inacabado
Pros:

Esta al lado de la puerta de acceso al parque Tayrona, excelente ubicacion

Cons:

Las instalaciones no estan terminadas, es un hotel enfocado a la gente que pasa por alli durante el dia y las habitaciones necesitan mantenimiento y mayor limpieza

2026-08-26 • via Nuitee
I
Ilse • family_with_children • nl
9
Great location and nice pool for a 2-night stay to visit the parc
Pros:

The large pool and location opposite the Tayrona entrance were great. The room was very clean and nice to have a balcony at the back. Although the road through the village is busy, you do not hear that in the rooms who are at the back of the property.

Especially the warm welcome by Elena and hospitality all through our stay. My husband encountered a medical problem and she and her husband were very helpful to us.

Cons:

Can’t think of anything.

2026-08-24 • via Nuitee
S
Susana • solo_traveller • es
8
2026-08-24 • via Nuitee
F
Francesco • solo_traveller • it
5
Perfect location but poor breakfast
Pros:

Location just 1 min from the entrance of the tayrona park and the swimmingpool

Cons:

- unfriendly staff
- breakfast: if stay at El zaino I want to be the first to enter in the tayrona park. So you can not start the breakfast at 7.30 if the park opens at 8am. Moreover service is slow and it took us 1h to complete breakfast so we arrive at the entrance of the park late and had to queue another hour.
Finally, the choice of the breakfast is extremely poor and very limited: only egg and sandwich and coffee basically
- ps: no hot water in the rooms

2026-08-24 • via Nuitee
A
Andreas • family_with_children • de
9
Einfach aber gut, in super Lage zum Parque
Pros:

Erstklassige Lage 200m vom Eingang zum Parque Tayrona.
Ein eher einfaches Hotel, aber relativ neu, sehr sauber, und Zimmer mit Klimaanlage.
Großer Pool. Vom Balkon Aussicht auf viele Bäume mit tollen Vögeln und sogar kleinen Affen.
Restaurant eher einfach, aber sehr lecker und recht günstig.

Cons:

Der Fluss hinter dem Hotel roch etwas streng, vermutlich da in letzter Zeit zu wenig Regen gefallen war und das Wasser stand.
Der kurze Fußweg zum eigentlich schönen Fluss neben dem Hotel war nicht so schön.

2026-08-23 • via Nuitee
G
giorgiob90 • solo_traveller • it
5
2026-08-23 • via Nuitee
N
Nina • solo_traveller • si
6
Pros:

Lokacija

2026-08-20 • via Nuitee
T
TOUFIK • couple • fr
9
2026-08-20 • via Nuitee
M
Manuela • extended_group • es
6
Pros:

Muy bien ubicado
Las habitaciones bien tienen aire
La piscina muy bonita

Cons:

Tuvimos un problema con la reserva y no supieron solucionarlo.
Queríamos cancelar una noche porque tuvimos que cambiar el viaje a causa del terremoto. Nos dijeron que si 3 veces y cogimos otro hotel.
Luego llegó la manager y dijo que no se podía.
Al final contactamos con booking y lo hicieron pero no nos gustó el trato ni cómo gestionaron la situación. No fueron claros y no dieron soluciones.

2026-08-18 • via Nuitee