The Mount View Single Tree Hotel

Hotels
9.1 (345 reviews)
Single Tree Road , Nuwara Eliya , lk

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice views
Cons:
Cleanliness issues
Inconsistent hot water
Lack of amenities

Categories

Cleanliness
8.56
Mixed reviews with mentions of cleanliness issues like moisture and odors.
Service
10
Consistently praised for kind and helpful staff.
Location
9.53
Noted for beautiful views and quiet location, though a bit far from town.
Room Quality
8.57
Comfortable beds mentioned, but issues with temperature and humidity.
Amenities
8.02
Lacks basic amenities in bathrooms, reflect problems stated in reviews.
Value for Money
9.55
Good value for the experience despite some shortcomings.
Food and Beverage
9.01
Generally good breakfast but room for improvement.
Overall Experience
9.56
Positive sentiments overall despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:04

Property Description

Spectacular Mountain Views

Luxurious Accommodation

Experience a stay like no other at The Mount View Single Tree Hotel in Nuwara Eliya. Indulge in rooms featuring breathtaking mountain views from private patios or balconies. Enjoy the convenience of amenities such as free WiFi, room service, and a variety of dining options including American, Chinese, and Indian cuisine.

Delicious Dining Options

Start your day with a delicious breakfast offering à la carte, continental, or Asian choices. Savor diverse culinary delights throughout the day, with vegetarian, dairy-free, and halal options available upon request.

Convenient Location

Located just 2.3 km from Gregory Lake and 9.2 km from Hakgala Botanical Garden, our hotel offers easy access to top attractions. Book your stay at The Mount View Single Tree Hotel now for a memorable and relaxing getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 345 reviews
Cleanliness: 8.56
Service: 10
Location: 9.53
Room Quality: 8.57
Amenities: 8.02
Value for Money: 9.55
Food and Beverage: 9.01
Overall Experience: 9.56
Y
YA • couple • cn
1
So bad.
Pros:

Terrible accommodation experience. I strongly advise against booking this place, as the host intentionally overcharges and defrauds foreign tourists.

1. Duplicate card charge and delayed refund: The POS machine processed two identical payments during checkout. I pointed out the error and repeatedly asked the host to refund the duplicate charge, yet he denied everything and dragged his feet on resolving it. This wasted my time and made me miss my train by three minutes. Only after my local driver stepped in to negotiate did he finally give the refund.

2. Unauthorized surcharge offline: The total tax-inclusive price listed on Booking was $49.49, but the host added an extra $10 without notice and demanded 20,000 LKR in total, refusing to follow the agreed online rate.

3. Severe defects in room facilities: There was no hot water in the room; I could only take cold showers, failing to meet basic living standards for guests.

The host preys on foreign tourists by taking advantage of our tight travel schedules and unfamiliarity with local currency to overcharge and deny wrongful charges. He lacks basic integrity, and I do not recommend any travelers to book this accommodation.

Cons:

Terrible accommodation experience. I strongly advise against booking this place, as the host intentionally overcharges and defrauds foreign tourists.

1. Duplicate card charge and delayed refund: The POS machine processed two identical payments during checkout. I pointed out the error and repeatedly asked the host to refund the duplicate charge, yet he denied everything and dragged his feet on resolving it. This wasted my time and made me miss my train by three minutes. Only after my local driver stepped in to negotiate did he finally give the refund.

2. Unauthorized surcharge offline: The total tax-inclusive price listed on Booking was $49.49, but the host added an extra $10 without notice and demanded 20,000 LKR in total, refusing to follow the agreed online rate.

3. Severe defects in room facilities: There was no hot water in the room; I could only take cold showers, failing to meet basic living standards for guests.

The host preys on foreign tourists by taking advantage of our tight travel schedules and unfamiliarity with local currency to overcharge and deny wrongful charges. He lacks basic integrity, and I do not recommend any travelers to book this accommodation.

2026-07-24 • via Nuitee
M
Marco • family_with_children • nl
8
Mooie plek, goed ontbijt, super aardig personeel
Pros:

Een mooie plek net even buiten het centrum. Geen last van stads geluiden. Personeel is super aardig en doet zo hard zijn best. Wij gebruikten dit hotel voor 1 nacht ivm de trein naar Ellla.

Cons:

-

2026-07-23 • via Nuitee
G
Gobie Anandh • solo_traveller • lk
9
2026-07-22 • via Nuitee
R
Ravi • solo_traveller • np
8
2026-07-20 • via Nuitee
T
Tanuri • extended_group • lk
10
2026-07-18 • via Nuitee
M
Musadaq • solo_traveller • lk
9
Nice
Pros:

I didn't expect Nuwara Eliya to be this cold haha, but the place is warm enough that I didn't really feel it until I exited the hotel. The road to the top is long and twisty and turny but quite scenic. Staff was quite helpful.

2026-07-17 • via Nuitee
F
Francis Kulandai Raj • solo_traveller • in
10
2026-06-29 • via Nuitee
P
Patrick • solo_traveller • de
8
Pros:

Tolle Lage
Sehr nettes Personal
Bequeme Betten
Guter Preis

Cons:

Etwas Hellhörig
Badezimmer etwas verbesserungswürdig

2026-06-24 • via Nuitee
A
Agshayan • solo_traveller • lk
9
2026-06-18 • via Nuitee
J
Julio Rodrigo • solo_traveller • lk
9
2026-06-16 • via Nuitee
N
Naquib • solo_traveller • bd
10
2026-06-13 • via Nuitee
L
Lisa • solo_traveller • at
9
Pros:

Sehr sauber und bequeme Betten, leckeres Frühstück und nettes Personal

2026-06-10 • via Nuitee
J
jose • family_with_children • es
10
Mágico
Pros:

Una pasada las instalaciones. Es mágico

Cons:

Convivir con un murciélago

2026-06-08 • via Nuitee
V
Vishal • family_with_children • in
1
Poor stay
Pros:

Pathetic

Cons:

Nothing

2026-06-07 • via Nuitee
S
SHIVANAGOUDA • solo_traveller • in
10
Pros:

Environment friendly location ,ideal place for foreign tourists,it is awesome,staff are generous and faithful ,lush greenery tea estate makes mind blissful

Cons:

Nothing

2026-06-04 • via Nuitee
A
AWEB • solo_traveller • fr
8
Vue magnifique sur les plantations de thé
Pros:

La vue des plantations de thé avec terrasse
Grande chambre

Cons:

Simple Petit-déjeuner
Mauvaise insonorisation et bruit du voisinage

2026-05-30 • via Nuitee
N
Nair • family_with_children • lk
8
Staff and hospitality was good
Pros:

Charges were on higher side

Cons:

The location

2026-05-04 • via Nuitee
B
Barthel • solo_traveller • fr
10
super
Pros:

parfait! lits confortables et personnel adorable

Cons:

la douche mettait de l’eau partout au niveau des toilettes peut être faudrait il envisager une séparation

2026-04-08 • via Nuitee
L
LAURA • solo_traveller • lu
10
2026-03-23 • via Nuitee
J
Jana • solo_traveller • cz
6
Pros:

Sri Lankan staff was wonderful. They prepared for me dinner after closing ours.

Cons:

The other member of staff told me it is not possible and was generally quite unhelpful.

2026-03-13 • via Nuitee