Lord Haldon Country Hotel, Sure Hotel Collection by Best Western

Hotels
Sure Hotel Collection by Best Western
8.1 (1281 reviews)
Dunchideock , Exeter , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and quiet rooms
Great location
Cons:
Noise from other guests
Heating issues
Inconsistent food quality

Categories

Cleanliness
8.35
Guests appreciated the cleanliness of the rooms but some had minor concerns about the heating.
Service
8.85
Numerous reviews highlight the friendly and helpful staff.
Location
8.35
Convenient for visiting nearby family and quiet country location.
Room Quality
7.45
Some rooms were noted as small and noise issues were reported.
Amenities
7.85
Facilities were considered good though not fully explored during the stay.
Value for Money
8.35
Reasonable prices for what is offered, especially for dog-friendly guests.
Food and Beverage
7.65
Food quality varied, with some dishes not meeting expectations.
Overall Experience
7.95
Guests generally enjoyed their stay despite some minor issues, making it a positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:08

Property Description

Charming Country-house Hotel near Exeter

Tranquil Surroundings: Nestled in the picturesque countryside near Exeter, the Best Western Lord Haldon Hotel offers a peaceful retreat away from the hustle and bustle.

Convenient Amenities: Enjoy the convenience of free parking and Wi-Fi, ensuring a stress-free stay. Indulge in delicious meals made from fresh local ingredients at the on-site restaurant.

Comfortable Accommodation: Each uniquely decorated room exudes country-house charm and features modern amenities. Some rooms boast stunning views of the countryside or the hotel gardens.

Book your stay at the Best Western Lord Haldon Hotel for a relaxing countryside getaway near Exeter.

Important information:

There is no 24-hour check-in service at the hotel. Please inform the hotel if you are arriving later than 23.00.

Please note, this property hosts on-site wedding functions. Guests may experience some noise/light disturbances. For more information, please contact the property.

There is a pet charge of GBP 15 per pet per night, due on arrival. This is only available in selected Double and Twin rooms. This does not apply for any room upgrades.

For group bookings of 6 or more rooms, different policies will apply.

We charge £15 per stay with 1 dog and £17.50 per stay with 2+ dogs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1281 reviews
Cleanliness: 8.35
Service: 8.85
Location: 8.35
Room Quality: 7.45
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 7.65
Overall Experience: 7.95
I
ian solo_traveller gb
8
Pros:

Staff very helpful and friendly, nice location. Evening meal was fine. Comfy bed , good bathroom .
.

Cons:

Road leading to the hotel could do with a bit of repair.

2026-07-04 via Nuitee
K
Ken solo_traveller gb
7
Pros:

Views.

Cons:

Getting there and terrible drive surface.

2026-07-04 via Nuitee
J
Jordan solo_traveller gb
10
Pros:

Short stay only bed and breakfast but one of the best places I've stayed ever. The photos on here dont to the place justice, it amazing with views to match

2026-07-02 via Nuitee
P
Patricia family_with_children gb
7
Pros:

Friendly and helpful staff. actually, they couldn't have been more helpful - lovely people.

Cons:

Sunday morning really awful with hotel overrun by massive church group. Car parking nightmare - they had blocked us in and we couldn't leave for 25 minutes. Made us late for our next event. Some apologies from them but really not a good experience.

Hotel drive had lots of holes - lucky we weren't in a Ferrari.

2026-07-02 via Nuitee
L
Lycett solo_traveller gb
9
Pros:

Stunning location, absolutely beautiful building and setting. Staff were very friendly and manager was a star ,going above and beyond. Will definitely be back .Very satisfied only wished we had longer ,very clean and tidy .

2026-07-01 via Nuitee
I
Ian solo_traveller gb
7
Very pleasant on the whole thank you.
Pros:

I liked the grounds very much to walk in and meditate in and do Tai Chi, thank you.

Cons:

I don’t like Tetley’s tea thank you so I didn’t drink the tea on offer in the room just had a few glasses of water from the bathroom tap.

And the downstairs gentleman’s loo was out of order when I arrived, I used the disabled loo and the lock wasn’t working I think.

2026-06-30 via Nuitee
J
Jane couple au
8
A welcome respite in beautiful Devonshire countryside.
Pros:

Surprisingly charming hotel deep in the Devon countryside. It is tucked away and many locals don't know about it. Travel via Ide, and lunch at the Huntsman a real country pub. Very big room and full bathroom. The hotel has a lovely garden, huge old trees and big views across the Devonshire countryside. Helpful staff.

Although it is 'dog friendly', dogs are not allowed in the restaurant and can only be in certain guest rooms and there were none during our short visit. This would be a good base for a longer trip - affordable, easy access to Exeter and surrounding areas.

Breakfast had a wide variety on offer. Attentive staff.

Cons:

It is an historic building so no lift, which was difficult with injured foot at the time.

2026-06-30 via Nuitee
G
Gert solo_traveller nl
8
Rustig en kwalitatief goed
Pros:

Rust

Cons:

Route er naar toe

2026-06-29 via Nuitee
E
Emily couple gb
9
2026-06-29 via Nuitee
S
Sharon couple gb
5
Pros:

Beautiful location and large room

Cons:

No air con room was stifling hot, I had to go out and sleep on the lawn for part of the night. It was unbearable.

2026-06-28 via Nuitee
S
Susan family_with_children gb
10
Thank you for making our stay for the Teddy Swims and Alanis Morriesette concerts perfect.
Pros:

Perfect.

2026-06-28 via Nuitee
N
Nicky couple gb
7
Lovely location and friendly staff , huge clean room but tv and poor shower let it down.
Pros:

Location- beautiful
Friendly staff

Cons:

Tv didn’t work and shower was poor

2026-06-28 via Nuitee
J
Joanne family_with_children gb
8
Lovely hotel but difficult drive to get to.
Pros:

Lovely big rooms, beautiful views, friendly staff. Fans provided which was an added bonus in the current heat.

Cons:

The drive to the hotel is through narrow country lanes with large hills and hidden bends... not easy when pitch black, wish I'd researched the area a little more before booking.

2026-06-28 via Nuitee
S
Stefan solo_traveller de
9
2026-06-28 via Nuitee
P
Pauline extended_group gb
8
Concert at Powderham
Pros:

The building was lovely. It was in a very scenic, rural area.

Cons:

I was disappointed between the difference of the two rooms I booked as I could not book two rooms the same. The standard room was very dated (and felt a bit unloved) and not nearly as well finished off as the other room. The hotel was incredibly hot (and yes it was during the extreme heat wave).

2026-06-28 via Nuitee
M
Marius couple lt
8
Pros:

Unique local feel and beautiful surroundings.

Cons:

Quite difficult to get there due to the narrow and dated road, also we stayed there during the summer heat wave, it was quite challenging as one small fan per room didn’t help.

2026-06-27 via Nuitee
S
Shaun couple gb
10
Compy and lovely location
Pros:

Staff breakfast and room
Was brilliant

2026-06-27 via Nuitee
M
mike solo_traveller gb
7
Old style quiet and peaceful well outside the city
Pros:

Very old and characterful
Out in the country

Cons:

Rather faded around the edges
Looked like it needed a bit more tlc

2026-06-27 via Nuitee
J
Jeremy solo_traveller gb
8
2026-06-26 via Nuitee
D
Dominique couple fr
7
Correct
Pros:

Belle chambre

Cons:

Restauration pas très professionnelle

2026-06-26 via Nuitee