Raja Hotel Kuta Mandalika Resort & Convention

Hotels
Powered by Archipelago
7 (230 reviews)
Jalan Pantai Kuta Indah , Kuta Lombok , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Limited parking
Expensive breakfast
No spa services
Noise from local mosque
Cold and repetitive breakfast
Maintenance issues in rooms
Value for money concerns
Dirty pillows and pool water

Categories

Cleanliness
6.5
Mixed reviews regarding cleanliness, with some guests mentioning issues like mould and dirty bedding.
Service
7.4
Service was appreciated by many guests, with some complaints about underqualified staff and slow responses.
Location
8
Guests praised the hotel's location near the beach and convenience to local attractions.
Room Quality
7.6
Rooms were generally comfortable and spacious, with some maintenance issues and odour complaints.
Amenities
6.5
Mixed reviews on amenities, with some mentioning a big swimming pool and buffet breakfast, while others criticized the state of pillows and pool water.
Value for Money
4.8
Guests had mixed feelings about the value for money, with some finding the prices high for the quality of services.
Food and Beverage
7.2
Breakfast and food services were generally appreciated, with some guests wanting more variety and better temperature control.
Overall Experience
8
Most guests had a positive overall experience and praised the friendly staff, clean rooms, and great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 06:41

Property Description

Luxurious Accommodation

Raja Hotel Kuta Mandalika Powered by Archipelago in Kuta Lombok offers 4-star accommodation just 100 meters from the beautiful Kuta Beach. The air-conditioned rooms are well-equipped with modern amenities and some even feature a kitchen. Guests can enjoy a relaxing stay with a flat-screen TV, private bathroom, and a terrace in each room.

Diverse Dining Options

Start your day with a delicious breakfast offering buffet, à la carte, and American options. Craving for more? Indulge in Indonesian, Pizza, or Seafood cuisine at the on-site restaurant. Vegetarian and halal dishes are also available, catering to all preferences.

Family-Friendly Facilities

With an outdoor pool, fitness center, and children's playground, Raja Hotel Kuta Mandalika Powered by Archipelago ensures a memorable stay for families. Enjoy the convenience of free WiFi, airport transfers, and a 24-hour front desk service.

Book now for an unforgettable experience at Raja Hotel Kuta Mandalika Powered by Archipelago!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 11 years old and over stay for Rp 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 230 reviews
Cleanliness: 6.5
Service: 7.4
Location: 8
Room Quality: 7.6
Amenities: 6.5
Value for Money: 4.8
Food and Beverage: 7.2
Overall Experience: 8
C
Colette couple au
6
Friendly staff
Pros:

Great location

Cons:

Renovating and the smell fro
Resin was choking

2026-07-10 via Nuitee
C
Casandra couple au
4
Regretted it
Pros:

Location

Cons:

The bathroom shower had mould present & was gross
1 day our room wasnt made up & 2 days we had to ask for towels
The bathmat provided was stained & the towels were pool towels
The balcony needs repair - the fencing is unstable
1 lift was out of order
The staff do not speak English very well which made it difficult to communicate these things
The pool was dirty so we didnt swim in it
Wifi was unavailable most of the time
The security guards were rude to us about entering the property to access our room after checkin
Renovations started 7 am & was noisy
Will not stay again or recommend

2026-07-06 via Nuitee
E
Elfrin couple id
8
leuk
Pros:

de prijs

Cons:

dat er geen prive strand was

2026-07-03 via Nuitee
S
scott couple us
10
Pros:

I would also like to give a special appreciation to the trainees at the Front Office. They did a great job. They were friendly, polite, and very helpful during both our check in and check out process. Even though they are still in training, they really showed a good attitude and willingness to assist the guests.

The only small downside was the renovation work during our stay, which was a little bit disturbing at times. I also feel the linen quality could be given more attention, and when we arrived, there was no bathmat in the room.

Other than that, we were happy with our stay

2026-07-02 via Nuitee
S
Sri couple id
10
2026-07-01 via Nuitee
P
PIET INDRA solo_traveller id
9
2026-07-01 via Nuitee
E
Emma solo_traveller gb
7
Pros:

Location was good friendly staff

Cons:

Lack of western food at breakfast
No hand towels
Air box outside on balcony blowing hot air on you
Had 2 events loud right outside our balcony no notice
Could here next door doorbell all the time
Kids running down corridors ringing bells
Exit road could be smoother
Tv channels need more english
Beds far too hard was in pain every night
No bath mat several days
Didn't take our rubbish nor clean tables a few times forgot toilet rolls once
Needs updating rooms painting new mirrors place to hang towels. Entrance needs sorting and gate completing

2026-06-29 via Nuitee
N
nicola couple au
7
Would stay again if these things were dealt with
Pros:

It was beachfront and most of the time the beach was beautiful and great access to restaurants and bars

Cons:

The pool always looked dirty and not inviting at all we used the beach club down the street as I wasn’t swimming in the pool we were there for 6 nights never saw anyone swimming looks murky where it should be blue such a shame as it’s a big pool and breakfast needs improving too many Indonesian dishes that didn’t look nice

2026-06-25 via Nuitee
S
Syahrul solo_traveller id
10
2026-06-22 via Nuitee
D
Damian solo_traveller pl
10
2026-06-22 via Nuitee
C
Craig couple au
3
Great stuff great location just a bit tired
Pros:

Stuff

Cons:

Swimming pool dirty bathrooms need renovating

2026-06-20 via Nuitee
M
Mark and Lisa solo_traveller au
8
Pros:

I am a repeat customer. Great check in. Had a few issues with TV in my dads room. Otherwise I will stay again

Cons:

Had a few issues with the TVs

2026-06-19 via Nuitee
S
Santiago couple es
10
Pros:

The staff were friendly and attentive, the location was perfect for exploring Kuta and Mandalika. The atmosphere was relaxing, Great value for money and highly recommended for anyone visiting Lombok.

2026-06-05 via Nuitee
M
Maxi couple es
10
Pros:

I had a wonderful stay at Raja Hotel. The hotel is beautifully located, offering a peaceful atmosphere while still being close to Kuta Beach and other attractions in Mandalika.

Cons:

The hotel has good potential, but there are several areas that need attention to provide a better guest experience. I hope management takes guest feedback seriously and makes the necessary improvements.

2026-06-03 via Nuitee
J
Jac-Jiro couple nl
1
2026-05-21 via Nuitee
J
Jac-Jiro couple nl
1
Bad, disgusting
Cons:

The room was not clean upon arrival. There was makeup and lipstick from someone else on the pillows, and the bed sheets were dirty.

The hotel gave us another room as an upgrade, but unfortunately it was in the same unacceptable condition as the previous one.

We checked in at 17:30 and immediately informed reception about the situation. They assured us we would receive an upgraded room. After a long trip, we went out for dinner and later returned to inspect the new room first. Sadly, there were stains everywhere and the bed sheets were still not clean at all.

Because of the disgusting hygiene conditions, we decided to check out and leave the hotel. I will never book this hotel again.

Happend 12th of May 2026

2026-05-21 via Nuitee
I
Isabel solo_traveller de
5
Pros:

Betten und Personal super

Cons:

Bauarbeiten beginnen früh. Alles ist in die Jahre gekommen. Laute Musik aus der Nähe bis morgens

2026-05-20 via Nuitee
S
Serge solo_traveller nl
10
Pros:

De stranden zijn heel mooi.

Cons:

De bijna alles om 22:00 dicht ging.

2026-05-12 via Nuitee
D
Dwipayanti couple id
8
Ac kurang dingin
Pros:

Lokasi primier

2026-05-11 via Nuitee
H
Hajar family_with_children fr
8
2026-05-10 via Nuitee