Home2 Suites By Hilton Grand Rapids Northeast

Hotels
Home2 Suites by Hilton
9.1 (373 reviews)
3082 Peregrine Dr NE , Grand Rapids , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Friendly staff
Cons:
Issues with cleanliness
Problems with breakfast quality and service

Categories

Cleanliness
8.63
Mixed reviews about cleanliness; repeated issues with hair found in sinks and broken items.
Service
9.6
Friendly staff noted during multiple interactions, though some service issues mentioned.
Location
9.64
Convenient location close to restaurants and shops.
Room Quality
9.09
Rooms are described as clean and comfortable, though some issues reported.
Amenities
8.62
Amenities like the pool and breakfast were criticized for not meeting expectations.
Value for Money
9.08
Generally perceived as good but some complaints about charges and breakfast quality.
Food and Beverage
8.13
Breakfast quality lacking; multiple issues with food items and availability.
Overall Experience
10
Overall positive feedback with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 07:51

Property Description

Modern Amenities
Experience the convenience of a flat-screen TV, kitchenette, and air conditioning in every room at Home2 Suites By Hilton Grand Rapids Northeast.

Complimentary Breakfast
Start your day right with a delicious buffet or continental breakfast offered daily at the hotel.

Convenient Location
Located just a short distance from Frederik Meijer Gardens and other popular attractions, Home2 Suites By Hilton Grand Rapids Northeast is the perfect choice for your stay in Grand Rapids.

Book your stay now at Home2 Suites By Hilton Grand Rapids Northeast for a comfortable and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 373 reviews
Cleanliness: 8.63
Service: 9.6
Location: 9.64
Room Quality: 9.09
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 8.13
Overall Experience: 10
C
Colett couple us
5
Nice place, bad bed.
Pros:

Location was good room was nice.

Cons:

The bed was awful.

2026-05-30 via Nuitee
C
Christie solo_traveller us
10
Pros:

Clean rooms. Nice and helpful staff. Love the outdoor fire pit

Cons:

It was perfect

2026-05-30 via Nuitee
R
Rachelle couple us
9
We stayed 2. Days. The staff was super nice, room fully equipped. We will search for Home 2’s when we travel
Pros:

Very clean, quiet, great bed!

Cons:

The breakfast. Subpar for such a nice hotel

2026-05-29 via Nuitee
J
Jak solo_traveller us
8
Pros:

Large room and great location. Hotel staff were great.

Cons:

The breakfast needs some work.

2026-05-28 via Nuitee
M
Mcafee-Flowers solo_traveller us
10
Pros:

Staff was so welcoming. The mall, other stores and theater enhanced our stay.

2026-05-28 via Nuitee
A
Angela couple us
7
comfy clean close to stores
Pros:

clean

Cons:

waited quite some time for someone to check me in

2026-05-26 via Nuitee
D
Daniel solo_traveller us
4
Pros:

Placement.

Cons:

Staff was gone waited forever to check in. When reporting it got told Sorry nothing else.

2026-05-24 via Nuitee
C
Conflitti solo_traveller us
10
2026-05-23 via Nuitee
H
Heather couple us
10
Pros:

Very clean

Cons:

Nothing it was a great place to stay

2026-05-22 via Nuitee
G
grace extended_group us
8
2026-05-22 via Nuitee
M
MAUREEN family_with_children us
1
I will never go there again and I will never recommend anyone to do so
Pros:

I couldn't like anything! Not after having issue after issue and being nice about it to turn around and be robbed! The facility to incidentals for nothing and I have proof but their GM is just as grimy. If you ready to be bamboozled and Robbed then go there

Cons:

I didn't like that mostly everyone there had a problem and the management was not very helpful and then again being robbed having my money taken with false accusations is just absolutely absurd and ridiculous and unacceptable

2026-05-21 via Nuitee
C
Chappell couple us
10
2026-05-18 via Nuitee
T
Theressa solo_traveller us
9
We enjoyed our short stay!
Pros:

I loved the rooms.

Cons:

The pool

2026-05-16 via Nuitee
L
Laura solo_traveller us
3
It was confusing and disappointing. I would not recommend staying here.
Pros:

The room was nice.

Cons:

I was put in a room which was not the one we paid for. The receptionist charged me another $18.54 for some reason when the room should have been paid in full. The receptionist followed me to my room to ensure the door would unlock. Then called me a few minutes later telling me I owed another $120 and asked me to come down and pay it. I didn’t. In the morning, I was awakened by hammering which occurred for at least a half hour. When leaving, I told the receptionist (someone different) all that occurred. She couldn’t find my room because I was supposed to be in room 201, but I was in 220. The date leaving on the key “folder” indicted my departure was 4/16 when it was actually 4/14. The receptionist went back to talk to the manager twice, but the manager never came to speak to me directly. I was given a business card and instructed to email the screenshot of my bank statement indicating I paid the hotel an extra $18.54.

2026-05-15 via Nuitee
M
Melissa extended_group us
10
Pros:

This hotel was amazing!! It was very clean, huge rooms, very friendly staff, nice pool, the continental breakfast was amazing and it is in a wonderful location and near tons of restaurants. We have already recommended this hotel to multiple family members.

Cons:

Nothing!

2026-05-12 via Nuitee
M
Minda extended_group us
9
Nice stay.
Pros:

Great location. Clean and inviting.

Cons:

The breakfast area was crowded and did not flow well.

2026-05-10 via Nuitee
S
Susan couple us
10
2026-05-10 via Nuitee
M
Mike solo_traveller us
10
Meet our needs perfectly, reasonably priced, super clean, close to doc appointments, environmental friendly
Pros:

Location perfect nestled between restaurants and grocery stores. Liked simple clean decor. Excellent environmental steps to reduce human impact. Breakfast best quality ever for hotel or even restaurant. REALLY liked hold not immediately charged for possible Incidentals (it takes a 5-10 days for refund to credit on my card). THE STAFF! EXCELLENT STAFF… EMMA at front desk, breakfast host too, every employee was helpful, friendly and courteous. Well done everyone!!

Cons:

HVAC unit was a bit noisy. While we love dogs, was not comfortable with them being in hotel => is it possible to book a room that never had dog or cats?

2026-05-09 via Nuitee
J
Jessica couple us
10
2026-05-07 via Nuitee
G
Gideon extended_group us
6
Pros:

Staff interaction

2026-05-07 via Nuitee