Hotel Sentral Kuantan @ Riverview City Centre

Hotels
8 (3534 reviews)
No 45-p Jalan Besar, City Centre , Kuantan , my

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean hotel
Friendly staff
Good location
Walking distance to attractions
Cons:
Cleanliness issues
Noisy rooms
Limited amenities
Small bathrooms

Categories

Cleanliness
7.5
Some reviews noted cleanliness issues such as dirty carpets and a request for bathroom cleaning.
Service
8.5
Staff were described as friendly and helpful, indicating good service.
Location
9
Many reviews praised the strategic and convenient location of the hotel.
Room Quality
7
Several reviews mentioned room size and soundproofing issues.
Amenities
8
Amenities were generally standard, with some mentioning limited options.
Value for Money
8.5
Most guests felt they received good value given the location and services.
Food and Beverage
7.5
Limited menu options at the rooftop cafe, affecting food experience.
Overall Experience
8
General sentiment about the experience was positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:09

Property Description

Convenient Location
Hotel Sentral Kuantan is strategically situated near local eateries and shopping options, making it a perfect choice for travelers looking to explore the vibrant city.

In-Room Amenities
Each room is equipped with essential amenities including a mini fridge, electric kettle, and personal safety deposit box, ensuring a comfortable stay for all guests.

On-Site Dining
Guests can indulge in local delicacies at the hotel's Highstreet Coffeehouse, offering a convenient dining option within the premises.

Plan your stay at Hotel Sentral Kuantan to experience convenience and comfort in the heart of the city.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 3534 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
M
Mr. Ashz • solo_traveller • my
10
Pros:

bilik besar

Cons:

view lindung dengan pokok tak nampak tulisan kuantan sangat

2026-08-07 • via Nuitee
A
Asman • family_with_children • my
9
2026-08-05 • via Nuitee
Z
Zuraida • couple • my
10
Pros:

Friendly staff, cleanliness, location

Cons:

The elevator is small

2026-08-04 • via Nuitee
A
Azuraini • couple • my
8
The hotel is strategically located in the city center and close to recreational areas. Best hotel
Pros:

An interesting view from the room window, featuring things like the river and passing fishing boats.Delicious breakfast and a clean hotel.

Cons:

There's nothing to dislike; everything is fine.

2026-08-04 • via Nuitee
R
Roger • solo_traveller • sg
7
Pros:

Good location and value for money.

Cons:

Two large bins fully filled with smelly garbage directly beside our room penetrated into our room. Don't like the garbage odour

2026-08-03 • via Nuitee
M
Mohd Shafizan • solo_traveller • my
10
Pros:

Selesa

Cons:

Tiada

2026-08-03 • via Nuitee
F
farrahdina • extended_group • my
9
Pros:

Good

Cons:

Lift sempit

2026-08-03 • via Nuitee
N
nor baidura bt norudin • family_with_children • my
10
2026-08-02 • via Nuitee
H
Husain • couple • my
10
Nice place to stay with simple breakfast available
Pros:

Strategic location & nearby water front

Cons:

All fine

2026-07-24 • via Nuitee
S
Saudah • family_with_children • my
10
2026-07-23 • via Nuitee
S
Saudah • family_with_children • my
10
2026-07-23 • via Nuitee
A
AinCik • solo_traveller • my
10
2026-07-23 • via Nuitee
M
MuhammadNizam • couple • my
8
Worth the money spent for short break
Pros:

Location, parking space , buffet breakfast, near to waterfront and night market . Newly refurbished room.

Cons:

1 room wasn’t ready during check in at 300 o’clock. Had to wait for 45 minutes in the other room. Could have had a good rest upon arrival if it was ready!

2026-07-20 • via Nuitee
L
Lya • family_with_children • my
8
Hotel selesa pasti repeat lg
Pros:

Dekat kawasan bandar

Cons:

Tiada

2026-07-20 • via Nuitee
H
hafiz kadasallah • solo_traveller • my
7
Pros:

The location

Cons:

The breakfirst

2026-07-20 • via Nuitee
K
Keyw • solo_traveller • my
8
2026-07-19 • via Nuitee
S
siti nadhirah • family_with_children • my
9
Happy
Pros:

Overall ok

Cons:

All okay

2026-07-17 • via Nuitee
Z
Zuraida • couple • my
10
2026-07-17 • via Nuitee
N
Nor fazidah • couple • my
10
2026-07-16 • via Nuitee
Y
Yu Lee • solo_traveller • my
7
2026-07-16 • via Nuitee