Hotel Sentral Kuantan @ Riverview City Centre

Hotels
8 (3349 reviews)
No 45-p Jalan Besar, City Centre , Kuantan , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean hotel
Friendly staff
Good location
Walking distance to attractions
Cons:
Cleanliness issues
Noisy rooms
Limited amenities
Small bathrooms

Categories

Cleanliness
7.5
Some reviews noted cleanliness issues such as dirty carpets and a request for bathroom cleaning.
Service
8.5
Staff were described as friendly and helpful, indicating good service.
Location
9
Many reviews praised the strategic and convenient location of the hotel.
Room Quality
7
Several reviews mentioned room size and soundproofing issues.
Amenities
8
Amenities were generally standard, with some mentioning limited options.
Value for Money
8.5
Most guests felt they received good value given the location and services.
Food and Beverage
7.5
Limited menu options at the rooftop cafe, affecting food experience.
Overall Experience
8
General sentiment about the experience was positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:09

Property Description

Convenient Location
Hotel Sentral Kuantan is strategically situated near local eateries and shopping options, making it a perfect choice for travelers looking to explore the vibrant city.

In-Room Amenities
Each room is equipped with essential amenities including a mini fridge, electric kettle, and personal safety deposit box, ensuring a comfortable stay for all guests.

On-Site Dining
Guests can indulge in local delicacies at the hotel's Highstreet Coffeehouse, offering a convenient dining option within the premises.

Plan your stay at Hotel Sentral Kuantan to experience convenience and comfort in the heart of the city.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 3349 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
R
Rafeah • solo_traveller • my
8
2026-05-18 • via Nuitee
R
Ramli • solo_traveller • my
8
2026-05-15 • via Nuitee
S
Syamzri • family_with_children • my
8
Nice room and good location
Pros:

The room including breakfast, plenty of parking space behind the hotel

Cons:

Breakfast menu was so little, could add more food breakfast buffet

2026-05-13 • via Nuitee
R
Rahsidi • solo_traveller • my
8
2026-05-13 • via Nuitee
Z
Zuriwaniati • solo_traveller • my
10
Pros:

Lokasi dan biliknya

2026-05-11 • via Nuitee
E
EMILIE • family_with_children • fr
7
Pros:

Nous étions de passage, nous avons simplement fait une étape à Kuantan. L'hôtel est bien situé pour visiter rapidement le centre ville. Les chambres sont basiques mais propres.

Cons:

Le petit déjeuner et l'insonorisation des chambres.

2026-05-11 • via Nuitee
A
Aslinda • family_with_children • my
10
Pros:

The staff is friendly

Cons:

The parking quite far from hotel.the cafe not enough staff to handle the breakfast.the lift is too small only 3 people can accommodate at one time.

2026-05-10 • via Nuitee
M
Mohamad • couple • my
5
Good
Pros:

Good

Cons:

Good

2026-05-06 • via Nuitee
M
Makoto • solo_traveller • jp
10
A hotel located in the heart of the tourist area.
Pros:

My room was on the top floor, with the ocean stretching out before me. I was able to enjoy the magnificent view of the South China Sea. It was a very nice room, and the renovations were thorough. The rooftop restaurant was also wonderful, and I was able to enjoy the panoramic view while feeling the pleasant breeze.

The location is also very convenient, with Kuantan 188, the Art Street,
the mosque, and the Kuantan sign nearby. West Coast Mall is a 10-minute Grab ride away.

Cons:

Nothing

2026-05-06 • via Nuitee
M
Mohd Radzi • solo_traveller • my
10
Pros:

good hotel

2026-05-05 • via Nuitee
Z
Zahar • solo_traveller • my
8
Pros:

Btaekfast, wifi, location

Cons:

Bit noisy at night as next to main road

2026-05-05 • via Nuitee
S
sahrim • family_with_children • my
9
Pros:

Location

Cons:

Nothing

2026-05-05 • via Nuitee
M
Maheswari • family_with_children • my
8
2026-05-04 • via Nuitee
E
effa • family_with_children • my
10
2026-05-03 • via Nuitee
A
amer • solo_traveller • my
6
Good location, attentive staff but can be improve
Pros:

The location and the riverview

Cons:

The sound coming from the roof terrace, small limited lift, cheap deco

2026-05-03 • via Nuitee
Y
Yusri • solo_traveller • my
8
2026-04-30 • via Nuitee
F
fazalina • couple • my
10
2026-04-30 • via Nuitee
Z
Zubri • solo_traveller • my
10
2026-04-28 • via Nuitee
Y
Yuri • solo_traveller • my
7
Pros:

Satisfied with their parking

Cons:

The pillow is too heard

2026-04-27 • via Nuitee
A
Aidura • extended_group • my
9
2026-04-26 • via Nuitee