Urban Hostal San Gil- Piscina Restaurante Bar

Hotels
8.3 (15 reviews)
7-46 Calle 9 , San Gil , CO

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Facilities

Television in common areas
Free wired internet
Pool sun loungers
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Private picnics
Art gallery on site
Reception hall
See all facilities

Review Highlights

Pros:
Tranquility
Comfortable Beds
Unique Decor
Cons:
Poor Reservation Management
Delayed Breakfast
Inadequate Communication

Categories

Cleanliness
7.3
Numerous complaints about reservations being canceled and inability to check in despite confirmed bookings.
Service
9.8
Generally acceptable service despite multiple guests expressing issues during check-in.
Location
8.8
No specific comments on location, assumed to be average for the rating.
Room Quality
8.3
Comfortable beds and decent size bathrooms, but dim lighting noted.
Amenities
8.8
Decor and style appreciated, but the breakfast service timing was criticized.
Value for Money
8.3
Mixed feelings regarding value due to reservation issues and check-in problems.
Food and Beverage
7.3
Breakfast availability was delayed, leading to dissatisfaction.
Overall Experience
7.8
Overall experience impacted significantly by reservation and check-in issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-27 19:30

Property Description

Swimming Pool and Sun Terrace - Enjoy a relaxing day by our swimming pool and soak up the sun on the terrace.

Restaurant and Bar - Indulge in delicious meals at our on-site restaurant and grab a refreshing drink at the bar.

Entertainment and Tour Desk - Experience evening entertainment and easily plan your adventures with the assistance of our tour desk staff.

To book your stay at Urban Hostal San Gil- Piscina Restaurante Bar and enjoy these fantastic amenities, visit our website now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 15 reviews
Cleanliness: 7.3
Service: 9.8
Location: 8.8
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 7.3
Overall Experience: 7.8
C
Carlos • solo_traveller • co
8
2026-02-14 • via Nuitee
J
jhon • solo_traveller • co
1
Cons:

Cancelaron la reserva por que según ellos bookin tenía problemas y no me avisaron hasta que llegue

2026-02-11 • via Nuitee
N
NEIXON ALEXIS • solo_traveller • co
10
2026-02-11 • via Nuitee
A
Alejandro Restrepo Ospina • family_with_children • co
1
Cons:

Aunque reserve con días de anticipación, al llegar al lugar me dijeron que no habían habitaciones

2026-02-09 • via Nuitee
S
SEBASTIAN • couple • co
7
2026-02-09 • via Nuitee
M
Michal • family_with_children • cz
1
LO PEOR DE PEOR, SO BAD
Pros:

Nada me gustó, no siquiera pude entrar, aun teniendo la reserva confirmada. PÉSIMO! NO RESERVEN AHÍ.

Cons:

Es lo peor que uno puede elegir, confirman reserva, confirman hora de check in, y al llegar ni siquiera contestan en seguida, después de mucho insistir me dijeron que estaban full y apagaron el celular.

2026-02-09 • via Nuitee
O
Oscar • solo_traveller • co
8
Pros:

Silencio y tranquilidad

Cons:

Colocan un horario de desayuno y a esa hora todavía no había nada. Empezaron a servirlo unos 20 minutos después

2025-09-09 • via Nuitee
C
CristianHeredia • couple • co
8
Pros:

Su decoración y estilo diferente son un buen recuerdo para llevar en la mente, las camas muy confortables. baños amplios, la privacidad en los cuartos es adecuada

Cons:

la iluminación de la habitación era demasiado tenue. es entendible para el descanso, sin embargo podrian tener luces mas altas debido a que en oportunidades se necesita para actividades como escriura. lectura u organización personal, y al no haber una persona del staff en el sitio. dudas como el manejo del televisor o las llaves no es tan claro al llegar al sitio

2025-09-08 • via Nuitee
K
Kloof25 • family with young children • cw
8
Very good
Pros:

Beautiful rooms to take picture

Cons:

No hot water to douche. No breakfast served because accent

2025-08-01 • via Nuitee
N
Naga • family with young children • us
8
Very good
2025-06-22 • via Nuitee
G
Gilbert • solo traveller • gb
7
Good
Pros:

Very modern & cool rooms

Restaurant attached to hotel was great.

Cons:

Bed was very hard and difficult to sleep on

Fan was ludicrously loud even at setting 1

2024-09-14 • via Nuitee
J
Javier • review category business travellers • co
8
Very good
2024-06-08 • via Nuitee
G
Gokce • young couple • tr
10
Strong recommendation!
Pros:

incredibly comfortable rooms, great showers, clean, very attentive staff, delicious breakfast!

Cons:

The pool was not usable

2024-05-30 • via Nuitee
J
Juan • with friends • co
10
Exceptional
2024-05-09 • via Nuitee
L
Leeson • solo traveller • ca
8
Very enjoyable stay.
Pros:

Spacious, restaurant on site, as advertised

Cons:

Limited outlets, no desk in room.

2024-05-02 • via Nuitee