Hotel Kieler Hof - Hamburg Central Station

Hotels
5.9 (1125 reviews)
Bremer Reihe 15 , Hamburg , de

Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Proximity to the main station
Affordability
Cons:
Cleanliness issues
Noise from the street
Inadequate amenities

Categories

Cleanliness
4.29
Multiple reviews highlight issues with cleanliness, such as dirty staircases and shared toilets.
Service
6.76
Mixed reviews regarding service, with negative experiences from some guests.
Location
8.3
Convenient location close to the train station, though some concerns about noise.
Room Quality
4.25
Rooms described as basic and not meeting expectations based on images.
Amenities
5.28
Limited amenities noted, with shared bathrooms and lack of standard facilities.
Value for Money
6.24
Guests felt they received what they paid for, indicating acceptable value for budget stay.
Food and Beverage
5.29
No specific comments on food, average score based on typical expectations.
Overall Experience
6.76
Guests felt disappointed due to various issues but acknowledged some positive aspects like location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:35

Property Description

Convenient Location near Transport Hubs
Hotel Kieler Hof am Hauptbahnhof - Hamburg Central Station is a mere 2-minute walk from both Hamburg Main Train Station and Main Bus Station (ZOB), ensuring ease of travel for our guests.

Charming Art Nouveau Design
Experience the elegance of Art Nouveau design at our hotel in Hamburg's St. Georg district. Our bright rooms, though non-smoking, offer comfort and style with shared showers and/or toilets.

Exploration Made Easy
Start your day with a delicious buffet breakfast before heading out to explore Hamburg. With the Mönckebergstraße Shopping Street just a 5-minute walk away, Hotel Kieler Hof am Hauptbahnhof is the perfect base for your city adventures.

Book now to enjoy a delightful stay at Hotel Kieler Hof am Hauptbahnhof - Hamburg Central Station!

Important information:

Dogs can be accommodated by the property on request. Charges may apply. Please be advised that cats are not permitted at the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 20 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 17 per day.

Location

Guest Reviews

5.9
Based on 1125 reviews
Cleanliness: 4.29
Service: 6.76
Location: 8.3
Room Quality: 4.25
Amenities: 5.28
Value for Money: 6.24
Food and Beverage: 5.29
Overall Experience: 6.76
A
Anna Vanessa solo_traveller de
4
2026-05-27 via Nuitee
P
Petersen solo_traveller dk
1
Ringe
Pros:

Alt var lort. Flinke nok personale. Men røg på værelset beskidt pletter mug intet toilet på værelserne. Bad ulækkert bruser midt i rummet

Beliggende i det farligate del af Hamborg:(

Forventning af penge tilbage

Cons:

Alt var lort. Flinke nok personale. Men røg på værelset beskidt pletter mug intet toilet på værelserne. Bad ulækkert bruser midt i rummet

Beliggende i det farligate del af Hamborg:(

Forventning af penge tilbage tænk de kan tage 1400 for det. Jeg tjekkede ud minuttet efter jeg tjekkede ind med barn og kæreste

2026-05-27 via Nuitee
B
Balazs solo_traveller hu
4
Cons:

I was afraid to walk outside, full of ghetto.
For 120 eur its very expensive.
There is no toalet in the room

2026-05-24 via Nuitee
M
Maria Jesus solo_traveller lv
8
2026-05-24 via Nuitee
A
Aki couple fi
8
2026-05-21 via Nuitee
S
Sara extended_group dk
1
2026-05-21 via Nuitee
Z
Zhiteng solo_traveller es
1
2026-05-21 via Nuitee
S
Sarah solo_traveller de
7
Pros:

Lage am Hauptbahnhof, weitgehend sauber

Cons:

Laute Party im Innenhof, kein deutschsprachiges Personal, 140€ für ein Zimmer ohne Toilette zu hoch

2026-05-20 via Nuitee
A
Azra solo_traveller de
1
Cons:

Sehr sehr schlecht. Lieber gibt man mehr Geld aus und übernachtet in einer anständigen Unterkunft wo alles sauber ist und man sich wohl fühlt. Überall nur Junkies alles dreckig und eklig man hat das Gefühl man wird überwacht keiner kann gescheit deutsch. Persönlich unnormal schlecht und Inkompetent.

2026-05-19 via Nuitee
B
Balaklo couple de
1
Wow that was horrible like shower cabin just in the room. The room woth very smoky like someone just
Cons:

Wow that was horrible like shower cabin just in the room. The room woth very smoky like someone just smoked there 30 min before. We asked for another room and then were waiting for like an hour more, waiting while it clean. Also you need to pay like a tourist tax 6 or 7 euros per room per night! And nobody told this before. Also very dirty room and very uncomfortable beds. Generally not recommended

2026-05-19 via Nuitee
U
Umbreit solo_traveller de
10
Top
2026-05-17 via Nuitee
A
Andraž solo_traveller si
10
2026-05-15 via Nuitee
Юля couple ua
2
2026-05-13 via Nuitee
H
Hardy solo_traveller de
7
2026-05-11 via Nuitee
K
Kunwar couple dk
7
2026-05-11 via Nuitee
T
Thomas couple de
1
Ich empfehle Ihnen das Hotel aus Ihrem Portfolio zu nehmen, denn letztendlich fällt es auf booking.com zurück.
Pros:

Nichts

Cons:

Das Preis/Leistungsverhältnis ist eine Unverschämtheit! Es ist eine primitive Unterkunft und unzumutbar.

2026-05-07 via Nuitee
B
Bo couple nl
6
Prima, alleen omdat we 4u door moesten brengen tijdens een overstap.
Pros:

Locatie tov het station

Cons:

Omgeving, veel daklozen en rumoer op straat.

2026-05-07 via Nuitee
I
Ines couple de
4
Pros:

- guter Preis

Cons:

- Toiletten waren dreckig
- vor Ort mussten noch 6,50€ bezahlt werden

2026-05-07 via Nuitee
A
Ahmad solo_traveller de
10
2026-05-05 via Nuitee
_
_963 couple de
1
Schrecklich, werde ich nie wieder tun
Pros:

Eigentlich Nix hat mir gefallen da

Cons:

Die Zimmer war nicht sauber, der Platz war nicht sauber. Die Treppen war nicht sauber die Toilette war nicht sauber der Badezimmer war nicht sauber die Handtücher, die im Zimmer waren auch nicht sauber. Eigentlich sollten Sie bei sein aber die haben so eine Orangeflecken gehabt. Außerdem der Boden hatten wir Taschentücher gehabt, und die Zimmer war nicht so wie eine Beschreibung war. wir haben sogar die Person noch mal angerufen, dass die mal sauber machen . Ich hab eine große Zimmer bestellt wo ich kam. Die haben mir gesagt hattest du früher gekommen hatten wir die Zimmer für dich geschafft aber du bist bisschen zu spät obwohl ich eingegeben hab dass ich ankomme. Zwischen 19 und 20:00 Uhr naja, ich würde das nie wieder empfehlen.

2026-05-05 via Nuitee