Four Points by Sheraton Hotel & Conference Centre Gatineau-Ottawa

Hotels
•
Four Points by Sheraton
8.1 (604 reviews)
35 Laurier Street , Gatineau , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly service
Cleanliness
Cons:
Noise issues
Parking costs
Breakfast quality

Categories

Cleanliness
8.01
Generally clean, but some guests reported issues with room maintenance.
Service
8.48
Staff received positive mentions for being friendly and helpful.
Location
8.52
Conveniently located near museums and city center.
Room Quality
7.77
Rooms were spacious, though some guests mentioned issues with bed size.
Amenities
8
Basic amenities met expectations, though some guests found them lacking.
Value for Money
8.46
Guests felt the price was reasonable for the quality of the stay.
Food and Beverage
7.51
Breakfast was appreciated but was considered expensive and limited.
Overall Experience
8.08
Overall enjoyable stay with noted concerns on noise and some amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:24

Property Description

Convenient Location near Canadian Museum of History
Located just a short walk away from the Canadian Museum of History, the Four Points by Sheraton Hotel & Conference Centre Gatineau-Ottawa offers a prime location for exploring the area.

Comfortable Rooms with Modern Amenities
Enjoy a comfortable stay in guest rooms equipped with a coffee maker, flat-screen TV, and complimentary WiFi. Upgrade to rooms with bathrobes for added luxury during your stay.

On-Site Dining and 24-Hour Front Desk
Indulge in delicious cuisine at L’Ardoise Restaurant located within the hotel, offering a diverse menu and a selection of cocktails. Benefit from the convenience of a 24-hour front desk for all your needs during your stay.

Experience convenience and comfort at the Four Points by Sheraton Hotel & Conference Centre Gatineau-Ottawa. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 18 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for CAD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 604 reviews
Cleanliness: 8.01
Service: 8.48
Location: 8.52
Room Quality: 7.77
Amenities: 8
Value for Money: 8.46
Food and Beverage: 7.51
Overall Experience: 8.08
L
Lise • couple • ca
8
Très bien, à recommander 😊
Pros:

L’accueil très chaleureux, l’emplacement, tout était parfait 😊

Cons:

Le seul bémol est l’air conditionné, trop bruyante

2026-07-04 • via Nuitee
C
Christa • solo_traveller • ch
7
Pros:

Das Zimmer war gross und ruhig.
Die Lage ist gut auch wenn man ohne Auto in die Stadt will. Zu Fuß über die Alexandra Brücke in ca 20 min erreichbar.

Cons:

Das Personal ist zwar an sich freundlich und bemüht aber die erhaltenen Auskünfte waren leider meistens nicht korrekt. Das Essen am ersten Abend war kaum genießbar da das Huhn viel zu trocken war. Fürs Frühstück musste man lange warten denn das abräumen der leeren Tische war leider total ineffizient. Das war sehr schade.

2026-07-03 • via Nuitee
S
Stuti • extended_group • ca
8
2026-06-30 • via Nuitee
A
Antonia • couple • ca
10
2026-06-30 • via Nuitee
D
Drew • solo_traveller • ca
9
2026-06-24 • via Nuitee
K
Kathe • couple • ca
2
Will not go back
Pros:

Friendly staff
Clean
Large room
Easy check-in and out

Cons:

Walls so thin I could hear someone sneeze in the next room

People talking in the next room until after midnight

2026-06-22 • via Nuitee
C
Cassandra • family_with_children • us
7
Would we stay again? Yes. But would not be my first choice.
Pros:

Close to the museum, which my kids loved. On site parking was a plus for us!

Cons:

They advertised on the website that they had a pool. When we inquired we were told they no longer have a pool, but could get us on the list for a nearby hotel who was letting guests use their pool, about 10 min away.

2026-06-19 • via Nuitee
M
M-A et P Bureau • couple • ca
9
À revenir
Pros:

Proximité de notre RV

Cons:

Un peu écho dans les corridors

2026-06-18 • via Nuitee
A
Ange • couple • ca
9
2026-06-17 • via Nuitee
F
franck • solo_traveller • fr
10
Pros:

chambre spacieuse et lunimeuse, salle d'eau spacieuse egalement, une chambre agreable pour le long sejour egalement car bien equipée.

Cons:

seul point noir, la clim est bruyante , il serait souhaitable d'y remedier si possible

2026-06-15 • via Nuitee
C
Claude • solo_traveller • ca
10
2026-06-13 • via Nuitee
H
Hela • solo_traveller • fr
9
2026-06-07 • via Nuitee
C
CATALINA • family_with_children • co
5
Muy caro para la calidad de estancia.
Pros:

El desayuno estuvo bien. El personal fue amable.

Cons:

Terrible estado de aseo. La primera noche hubo cucarachas en la habitación.

2026-06-07 • via Nuitee
F
Fernando • couple • ca
10
Confortable et calme
Pros:

Les installations dont nous avons pu profiter étaient de grande qualité, impeccables et confortables.
Le personnel avec lequel nous avons été en contact s'est montré très aimable et chaleureux.
Nous avons trouvé l'espace restauration très bien fourni et agréable.
Continuez comme ça !

2026-06-04 • via Nuitee
S
Serena • family_with_children • ca
8
2026-06-01 • via Nuitee
D
Danièle • family_with_children • ca
9
2026-05-29 • via Nuitee
T
Thomas • couple • ca
9
Pros:

Perfectly fine room. Comfortable bed and pillows. Nice at brook with easy to use shower. Good location. Staff was very friendly.

Cons:

Cards demagnetized too easily and lost a lot of time demagnetizing the cards everytime we wanted to enter our room or leave the hotel parking.

2026-05-25 • via Nuitee
M
Marie-Josee • family_with_children • ca
9
2026-05-24 • via Nuitee
R
Robert • solo_traveller • ca
8
2026-05-21 • via Nuitee
I
Inger • couple • se
9
Pros:

Utmärkt frukost, bekväma sängar, trevlig personal.

2026-05-20 • via Nuitee