Four Points by Sheraton Hotel & Conference Centre Gatineau-Ottawa

Hotels
Four Points by Sheraton
8.1 (610 reviews)
35 Laurier Street , Gatineau , ca

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly service
Cleanliness
Cons:
Noise issues
Parking costs
Breakfast quality

Categories

Cleanliness
8.01
Generally clean, but some guests reported issues with room maintenance.
Service
8.48
Staff received positive mentions for being friendly and helpful.
Location
8.52
Conveniently located near museums and city center.
Room Quality
7.77
Rooms were spacious, though some guests mentioned issues with bed size.
Amenities
8
Basic amenities met expectations, though some guests found them lacking.
Value for Money
8.46
Guests felt the price was reasonable for the quality of the stay.
Food and Beverage
7.51
Breakfast was appreciated but was considered expensive and limited.
Overall Experience
8.08
Overall enjoyable stay with noted concerns on noise and some amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:24

Property Description

Convenient Location near Canadian Museum of History
Located just a short walk away from the Canadian Museum of History, the Four Points by Sheraton Hotel & Conference Centre Gatineau-Ottawa offers a prime location for exploring the area.

Comfortable Rooms with Modern Amenities
Enjoy a comfortable stay in guest rooms equipped with a coffee maker, flat-screen TV, and complimentary WiFi. Upgrade to rooms with bathrobes for added luxury during your stay.

On-Site Dining and 24-Hour Front Desk
Indulge in delicious cuisine at L’Ardoise Restaurant located within the hotel, offering a diverse menu and a selection of cocktails. Benefit from the convenience of a 24-hour front desk for all your needs during your stay.

Experience convenience and comfort at the Four Points by Sheraton Hotel & Conference Centre Gatineau-Ottawa. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 18 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for CAD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 610 reviews
Cleanliness: 8.01
Service: 8.48
Location: 8.52
Room Quality: 7.77
Amenities: 8
Value for Money: 8.46
Food and Beverage: 7.51
Overall Experience: 8.08
C
Cousineau solo_traveller ca
10
Pros:

Manquait juste une piscine toute était parfait a part sa

Cons:

Rien

2026-07-25 via Nuitee
S
Satvinderjit solo_traveller my
9
2026-07-21 via Nuitee
S
Sylvie family_with_children fr
9
Bien situé
Pros:

Chambres agréables
Pas trop loin du centre- à 15 min à pied du centre ville

Cons:

Un peu vieillot pour un établissement de cette chaîne

2026-07-20 via Nuitee
C
Chris family_with_children at
10
Sehr gut für eine Besichtigung zu Fuß
Pros:

Fußläufig perfekt für eine Besichtigungstour. Ruhig und sehr angenehmer Aufenthalt.

2026-07-19 via Nuitee
P
PersiBoy solo_traveller es
10
Muy cómodo
Pros:

El servicio muy bueno y el parking al lado y con un precio adecuado. La ubicación está bien, has de andar unos 30 min para llegar a la zona histórica y tienes al museo de Canadá enfrente

2026-07-17 via Nuitee
B
Belinda family_with_children ca
3
See above
Cons:

Paid parking...after what I paid for the room, parking should have been included. Staff was rude, not knowledgeable and really didn't care. Room I was given was not what I booked.

2026-07-16 via Nuitee
S
Shalileh solo_traveller ca
7
Pros:

All good

Cons:

Na

2026-07-14 via Nuitee
A
Audréanne solo_traveller ca
5
Pros:

L’endroit
L’équipe était bien

Cons:

La salle de bain était salle
Les vitres étaient très sales
L’air climatisé faisait énormément de bruit et ne semblait pas fonctionner

2026-07-13 via Nuitee
H
Helen couple gb
9
Lovely stay in Gatineau
Pros:

The staff were incredibly friendly, location in Gatineau is great.

2026-07-09 via Nuitee
M
Marilou couple ca
8
2026-07-06 via Nuitee
L
Lise couple ca
8
Très bien, à recommander 😊
Pros:

L’accueil très chaleureux, l’emplacement, tout était parfait 😊

Cons:

Le seul bémol est l’air conditionné, trop bruyante

2026-07-04 via Nuitee
C
Christa solo_traveller ch
7
Pros:

Das Zimmer war gross und ruhig.
Die Lage ist gut auch wenn man ohne Auto in die Stadt will. Zu Fuß über die Alexandra Brücke in ca 20 min erreichbar.

Cons:

Das Personal ist zwar an sich freundlich und bemüht aber die erhaltenen Auskünfte waren leider meistens nicht korrekt. Das Essen am ersten Abend war kaum genießbar da das Huhn viel zu trocken war. Fürs Frühstück musste man lange warten denn das abräumen der leeren Tische war leider total ineffizient. Das war sehr schade.

2026-07-03 via Nuitee
S
Stuti extended_group ca
8
2026-06-30 via Nuitee
A
Antonia couple ca
10
2026-06-30 via Nuitee
D
Drew solo_traveller ca
9
2026-06-24 via Nuitee
K
Kathe couple ca
2
Will not go back
Pros:

Friendly staff
Clean
Large room
Easy check-in and out

Cons:

Walls so thin I could hear someone sneeze in the next room

People talking in the next room until after midnight

2026-06-22 via Nuitee
C
Cassandra family_with_children us
7
Would we stay again? Yes. But would not be my first choice.
Pros:

Close to the museum, which my kids loved. On site parking was a plus for us!

Cons:

They advertised on the website that they had a pool. When we inquired we were told they no longer have a pool, but could get us on the list for a nearby hotel who was letting guests use their pool, about 10 min away.

2026-06-19 via Nuitee
M
M-A et P Bureau couple ca
9
À revenir
Pros:

Proximité de notre RV

Cons:

Un peu écho dans les corridors

2026-06-18 via Nuitee
A
Ange couple ca
9
2026-06-17 via Nuitee
F
franck solo_traveller fr
10
Pros:

chambre spacieuse et lunimeuse, salle d'eau spacieuse egalement, une chambre agreable pour le long sejour egalement car bien equipée.

Cons:

seul point noir, la clim est bruyante , il serait souhaitable d'y remedier si possible

2026-06-15 via Nuitee