Al-Galaa Club

Hotels
5.7 (169 reviews)
صلاح سالم , Cairo , EG

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Facilities

Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Non-smoking throughout
Private parking
Pool with view
Heated pool
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Review Highlights

Pros:
Welcoming staff
Good location
Cons:
Unclean rooms
Poor breakfast experience
Lack of amenities

Categories

Cleanliness
3.26
Many reviews mention issues with cleanliness, such as unclean rooms and ants.
Service
7.73
The staff were welcoming, though some mentioned unprofessional behavior.
Location
8.27
Convenient location, 10 minutes from the airport.
Room Quality
4.22
Several complaints regarding room size and cleanliness.
Amenities
5.25
Basic amenities available, but lack of coffee and Wi-Fi noted.
Value for Money
6.21
Perceived value impacted by cleanliness and service issues.
Food and Beverage
4.76
Breakfast selection and timing were points of contention.
Overall Experience
5.93
Mixed experiences, with some positives, but significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:03

Property Description

Luxurious 4-Star Accommodation
Convenient Location
On-Site Private Parking

Experience luxury at Al-Galaa Club in Cairo, just minutes away from major attractions like City Stars and Al-Azhar Mosque. With private parking available on-site, your convenience is our priority. Book now to elevate your stay in Cairo.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.7
Based on 169 reviews
Cleanliness: 3.26
Service: 7.73
Location: 8.27
Room Quality: 4.22
Amenities: 5.25
Value for Money: 6.21
Food and Beverage: 4.76
Overall Experience: 5.93
M
Mehmet Dögen • solo_traveller • tr
2
Cons:

Otelde kalmadim Çünkü beğenmedim

2026-09-19 • via Nuitee
A
Ammar • solo_traveller • eg
1
Very Disappointing Experience – Poor Cleanliness and Service
Cons:

The bed sheets were not clean, and the air conditioning was very weak. It was installed in a ridiculous location, high above a tall wardrobe, so it could not cool the entire room properly. All the rooms seem to have the same air-conditioning problem.

There was only one staff member at the reception, and they only accepted cash as a payment method. There was also no air conditioning in the reception area.

I tried to shorten my stay, but there was no responsible staff member available to properly address or resolve these issues.

Overall, this was a very disappointing experience, and I do not recommend this hotel.

2026-09-10 • via Nuitee
M
Maha • couple • gb
8
2026-09-04 • via Nuitee
A
Aya • solo_traveller • eg
9
2026-07-24 • via Nuitee
M
Mohamed • solo_traveller • ae
6
Not bad compared the money value but can improve
Pros:

Location, stuff and money worth

Cons:

Wifi does not work from months. Breakfast is served very late

2026-07-24 • via Nuitee
A
Adem • solo_traveller • ch
5
Merci mohamed l'employé de l'année sans lui j'aurais mis un 2/10 pour l'hôtel, pas de WiFi,
Pros:

Mohamed le réceptionniste était super, si il n'était pas là j'aurai noté l'hôtel à 2/10.

Cons:

Pas de WiFi 🤦‍♂️, petit déjeuner, un employé, piscine sale, le lit présenter des tâches d'usure heureusement j’ai demandé à mohamed si on pouvez le changer.

2026-07-24 • via Nuitee
M
Mohamed • solo_traveller • ae
7
Not bad but can improve
Pros:

Location and price

Cons:

Breakfast starts too late, supposedly by 9 am. And even so, it’s never ready by that time and at least 20 to 30 mins later they start. So I pay for breakfast and never was able to get it except once in 6 days and I was late for my work time cause of that.
Wifi is not working from more than 2 months as per stuff.

2026-07-21 • via Nuitee
M
mona • solo_traveller • ch
6
It's good for low budget and met your basic needs, female staff are really very helpful
Pros:

Especial thanks to Hagar who puts her heart to every guest's stay to make it as comfortable as possible

Thanks loads for the rest of the team for their kind efforts.

They bringing you breakfast to the room as you inform them the day before.
It's very sufficient portion with various items..

You always remember that you are staying in 2 or 3 stars hotel with basic amenities and facilities , you still can profit out of open air swimming pool ( with respect to the country dress code especially it's not a resort hotel and you are in "basic city hotel" ,yet, no one can harassing as it's military property but as respect to the country traditions especially in basic city hotel".

Lunch or dinner tastes "ok" if you're lazy to dine outside

Wedding partis almost every night but you can't hear any music ( it's for modest basic middle class people )

There is a waiter in the restaurant he is the only male employee who is very professional unfortunately I forgot his name

The staff at the main gate were kind even they were militant stuff

It's very sufficient if you're running with certain budget.

I choose to be close to some governmental sectors .

Cons:

WiFi and TV connections were very challenging

Male stuff aren't as professional as the female .


Public areas aren't well taking care of however the rooms area was OK.

a Colonel military who is managing the hotel has refused to offer me any discounts although i stayed there for 35 days claiming that "I am booking client" ! He doesn't have any hotel experience which doesn't help at all the property to improve although the civil stuff are putting lots of efforts . He is handling the club as if it is "place " not as "property " ! Very sorry for the civil stuff.

Militant stuff should stay away from handling any bookings PLZ, the first night I was offered horrible room as I have arrived late and civil staff wasn't there.

Nothing is walking distance close by the hotel,except very basic supermarket just for biscuits, water .... no fruits or vegetables,

The closest shopping mall is 15 mnts by car .

If your first time on Cairo Certainly stay in different interactve areas ,

2026-07-20 • via Nuitee
M
MARWAN • solo_traveller • lb
10
2026-07-18 • via Nuitee
ماجد • couple • sa
8
مكان جميل للعائلة
Pros:

المسطحات الخضراء وفعاليات السباحة والمسابح النظيفه

Cons:

الانترنت ضعيف

2026-07-18 • via Nuitee
I
ILCHUN • solo_traveller • kr
10
Pros:

정말 친절한 직원들, 그리고 아름다웠던 숙소. 감사합니다.

Cons:

Nothing

2026-07-16 • via Nuitee
E
Emre • solo_traveller • tr
1
Kesinlikle tavsiye etmiyorum askeriyenin içerisinde saçma sapan bir yer.
Pros:

Askeriyenin içerisinde saçma sapan bir lokasyonda saçma sapan bir yerdi. Kesinlikle resimdeki gibi değil kiralanan odaların önündeki havuzda 150 kişi aynı anda havuza girmeye çalışıyor aşırı ses ve yoğunluk var zaten arabayı bırakıp odanıza gitmeniz yürüyerek 20 dakika askeriyenin içerisinde ve kesinlikle kullanışlı bir yer değil tesisi kullanmadan iptal etmek zorunda kaldım.

Cons:

Tesisin kapıları dahi çalışmıyor dışarıda çok fazla insan var tüm halk direkt olarak havuzlara intikal etmiş kesinlikle uyumak dinlenmek mümkün değil. Tesisi kullanmadan iptal etmek zorunda kaldım başka bir yer bulmam tam üç saatimi aldı. Benimle kesinlikle ilgilenmediler çünkü sistemleri dahi yokmuş her şeyi kağıt kalemle yapıyorlar.

2026-07-12 • via Nuitee
I
Iman • extended_group • no
5
2026-07-09 • via Nuitee
R
Reem5656 • solo_traveller • sa
1
2026-07-08 • via Nuitee
K
KHALED • solo_traveller • eg
6
2026-07-06 • via Nuitee
H
Hany Youssef Agaipy • solo_traveller • eg
6
2026-07-06 • via Nuitee
E
Elsoly • solo_traveller • eg
1
2026-07-05 • via Nuitee
A
asim • solo_traveller • sa
4
2026-07-04 • via Nuitee
A
Asmaa • solo_traveller • fr
5
2026-07-02 • via Nuitee
A
Asmaa • couple • fr
5
Cons:

Trop de bruit

2026-07-01 • via Nuitee