Cityexpress Hotel Fernando III - Najera

Hotels
7.2 (474 reviews)
Paseo San Julián, 1 , Nájera , es

Facilities

Non-smoking rooms
Restaurant
Room service
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Coffee Shop on site
Fire extinguishers
Invoice provided
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Dirty rooms
Poor service responsiveness
Cold room conditions

Categories

Cleanliness
5.53
Dirty conditions noted in multiple reviews.
Service
8
Mixed reviews on service; some staff were attentive while others were not responsive.
Location
9.04
Multiple reviews praise the location as convenient and central.
Room Quality
6.49
Rooms were noted as cold and outdated; some were not cleaned properly.
Amenities
7.02
Limited amenities available, which did not meet guest expectations.
Value for Money
7.48
Some guests felt it was overpriced considering the quality.
Food and Beverage
6.53
Food quality was critiqued; issues with service during meals.
Overall Experience
7.5
Overall stay was mixed, with several significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 22:00

Property Description

Convenient Location
Located just 21 km from Rioja Alta and 29 km from Co-Cathedral of Santa María de la Redonda.

Comfortable Rooms
Rooms feature a desk, flat-screen TV, private bathroom, and safety deposit box.

Delicious Dining
Enjoy a continental breakfast and meals at the on-site restaurant and bar.

To book your stay at Cityexpress Hotel Fernando III - Najera, visit our website or call us directly.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.2
Based on 474 reviews
Cleanliness: 5.53
Service: 8
Location: 9.04
Room Quality: 6.49
Amenities: 7.02
Value for Money: 7.48
Food and Beverage: 6.53
Overall Experience: 7.5
A
Anne solo_traveller ca
5
Despite the lack of power and hot water- it was okay.
Pros:

Clean and great location. The staff were in a difficult position with the power outage and worked hard to accommodate guests who wanted to stay as they couldn’t rebook.

Cons:

A power outage the day I arrived. No hot water because of that.

2026-05-23 via Nuitee
R
Rubio Domínguez solo_traveller es
7
2026-05-23 via Nuitee
K
Kuno solo_traveller ch
7
Cons:

Es gab direkt vor dem Fenster ein Strassenkonzert. Aber mit gehörschutzpropfen ging es

2026-05-23 via Nuitee
E
Eleonora solo_traveller it
8
Pros:

Struttura vicino al centro storico, accogliente.

Cons:

In camera non c’era la WiFi

2026-05-22 via Nuitee
S
Salvatore solo_traveller fr
3
2026-05-22 via Nuitee
J
Jose solo_traveller es
4
Hotel bastante viejito
Pros:

Nada

Cons:

La habitación apestaba a tabaco imagino q del anterior huésped , la ducha a estas alturas de la vida era de cortina y el hotel está para reforma integral , a ver es barato , se q no se puede pedir servicios de un 5 estrellas

2026-05-21 via Nuitee
N
Nicholas solo_traveller gb
8
Value. Clean.
Pros:

Booking.

Cons:

.

2026-05-21 via Nuitee
C
Catheleen solo_traveller ca
8
2026-05-21 via Nuitee
S
Simon couple au
1
Awful.
Pros:

There is nothing to like about this property.

Cons:

without any earlier communication, the power was out when we arrived - too late to book anything else.

This meant we had no lighting, no way to charge devices, and not hot water for the shower or bath after a long day on the Camino, and no WiFi. The beds are also very hard, and pillows uncomfortable.

The staff and management would not even discount the price - AVOID AT ALL COST!

2026-05-21 via Nuitee
G
Griveau solo_traveller fr
9
Cons:

Le transformateur a tourné toute la nuit très bruyant.

2026-05-21 via Nuitee
S
Sergio solo_traveller es
1
Pros:

Nada

Cons:

No pude acceder al Hotel según ellos por una avería, no me facilitaron ninguna solución. Se desentendieron y me dejaron sin alojamiento ni explicación. El trato fue malo y quisieron que cancelase yo la reserva para no hacerse ellos responsables.

2026-05-20 via Nuitee
S
Saverio extended_group it
2
Evitate
Pros:

Niente

Cons:

Ascensore non funzionante, luci non funzionanti, personale incompetente

2026-05-20 via Nuitee
S
Santiago solo_traveller es
2
Cons:

No funcionaba ni el ascensor ni el agua caliente (desde el día anterior),las luces de la habitación y la tele se encendían solas a media noche

2026-05-20 via Nuitee
P
Patricia solo_traveller fr
7
2026-05-20 via Nuitee
A
Albrecht solo_traveller fr
1
Find something else, it can be only better
Pros:

Nothing

Cons:

The worst place I stayed and not only on the Camino. The Hotel is fully broken. Nothing is working. An absolute disaster. The hotel is dead

2026-05-19 via Nuitee
M
Michael couple ie
9
Unlucky due to power cut.
Pros:

Good location. Helpful staff. Gave us a full refund due to no electricity in the building.

Cons:

No electricity or hot water during our visit. Staff made up for it as the problem was outside their control.

2026-05-19 via Nuitee
F
Francisco Javier solo_traveller es
2
Pros:

No ubo nada que me gustara un hotel mal organizado no pudimos dormir por tener un generador pegado a la ventana y por la noche se fue la corriente tuvimos que recoger las mochilas con linterna y no abia nadie que diera una explicación. Un Robo

Cons:

El personal muy mal encarado por pedir que cambien las pilas al mando de la tele que no funcionaba

2026-05-19 via Nuitee
A
André solo_traveller ch
5
Pros:

Gute Lage

Cons:

Der Empfang hat sich viel Zeit gelassen fürs Check-In. Der Aufzug war defekt. Das Zimmer war wie ein Kühlschrank (beim Warten aufs Check-In hat sich ein anderer Gast darüber beschwert).Im Sommer wird ies genau umgekehrt sein.
Das WC war nicht sauber. Und seit ich über Booking.com buche, ist es das erste Zimmer ohne Warmwasser (knapp lauwarm).
Selbst 40 Euro sind für das zu viel!

2026-05-19 via Nuitee
E
Elaine solo_traveller ie
10
Had a great stay; will recommend in the future
Pros:

Great location with very friendly and helpful staff

Cons:

Location; great staff

2026-05-19 via Nuitee
A
Andrea Sternagel solo_traveller us
8
2026-05-19 via Nuitee