The Timber at Holly Branch

Hotels
10 (67 reviews)
439 Winfield Heights Road , Gatlinburg , us

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited views
Wi-Fi access confusion

Categories

Cleanliness
10
Rooms are stunning and very clean!
Service
10
Staff is friendly and helpful.
Location
10
The location is close to downtown.
Room Quality
10
Beautiful room with thoughtful amenities.
Amenities
10
Amenities were spot on with multiple offerings.
Value for Money
10
Great value considering the quality and services offered.
Food and Beverage
10
Breakfast was good with a selection of items.
Overall Experience
10
Wonderful experience and will be returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:56

Property Description

Convenient Location
Nestled in Gatlinburg, The Timber at Holly Branch is just steps away from Ober Gatlinburg and minutes from Ripley's Aquarium of the Smokies.

Modern Amenities
Experience comfort and convenience in air-conditioned rooms equipped with essential amenities like a coffee machine, fridge, and flat-screen TV for a relaxing stay.

Nearby Attractions
Explore popular attractions such as Dolly Parton’s Stampede and Dollywood just a short drive away, making it the perfect base to discover the best of Gatlinburg.

To indulge in a serene mountain retreat at The Timber at Holly Branch, book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

10
Based on 67 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
D
Deanna solo_traveller us
10
Pros:

The spacious room and tastefully decor as well as the beautiful bathroom.

Cons:

The bed was slightly harder than I prefer
And the shower head sprayed the whole floor below almost to the sink and toilet so I had to clean it up for fear of slipping and falling on it.

2026-07-10 via Nuitee
C
Cory family_with_children us
10
Will be booking again in the future!
Pros:

The rainfall shower head was awesome. Simple set up just the right size for my family and I.

Cons:

No complaints

2026-07-08 via Nuitee
I
Iryna extended_group us
10
2026-07-07 via Nuitee
Z
Zhanna family_with_children us
10
2026-07-03 via Nuitee
L
Lucy couple us
10
2026-07-02 via Nuitee
R
Rayza solo_traveller us
10
Pros:

Everything

Cons:

Staff

2026-06-30 via Nuitee
A
Angela solo_traveller us
10
Feels like home.
Pros:

Very clean and quiet. Shower was by big and room. It made me feel like I was at home. Outside there was fire pit and chairs to enjoy the evening.

2026-06-28 via Nuitee
A
Anastasia family_with_children us
10
2026-06-27 via Nuitee
N
Natalie couple us
10
My stay was wonderful!
Pros:

What a beautiful hotel! The bed was incredibly comfortable and the shower was heavenly. I can’t wait to come back!!

2026-06-26 via Nuitee
J
Justin couple us
7
Overall we very much enjoyed our stay and will definitely consider staying again in the future. We will continue to foll
Pros:

The room was spacious, clean, and access was easy. Really like the cabin feel without need to rent an entire cabin. Outdoor spaces were very enjoyable, and relaxing.

Cons:

1. The couch in our room had very large and gross stains. So bad we didn’t want to sit on it. Needs to be replaced.
2. One of the fire pits had a ring that wouldn’t lite and so the smell of gas was bad sitting around it.
3. TV in the living room would not allow me to cast from my phone. Worked on bedroom tv no problem.

2026-06-25 via Nuitee
O
Oscar A family_with_children us
8
Very nice place, lack of cleanliness.
Pros:

Good location. Nice and beautiful property.

Cons:

Cleanness, the bathtub was filthy and there was no body wash available.

2026-06-22 via Nuitee
S
Saevar solo_traveller us
8
Cons:

The power in the shower was not like I expected

2026-06-19 via Nuitee
M
Matthew solo_traveller us
10
Pros:

The bed was amazing, super comfortable. The bathroom was awesome the shower was amazing. The fire fit area nice to sit around after a day in the mountains.

Cons:

Nothing

2026-06-15 via Nuitee
E
Eliange extended_group us
10
Pros:

La suite estaba espectacular

Cons:

Nada

2026-06-15 via Nuitee
G
Griggs solo_traveller us
3
It was very expensive
Pros:

Cute if you could get into your booked room. Very expensive

Cons:

Creepy that no staff is there and seems very impersonal

2026-06-11 via Nuitee
A
A extended_group us
7
This hotel/ cabin feel was beautiful, close to trails and the main strip. The breakfast was a plus to the stay! Ther
Pros:

I loved the location and cabin feel

Cons:

There were a few things that needed to be fixed. The soap dispenser in the shower didn’t work, the google casting didn’t work- we called the number provided and the lady on the phone said the google casting wasn’t connected in general in our room, the door was hard to open, the fire place had timers at night and when they turned off we couldn’t get it to turn back on, and to the right of the couch by the lamp stand there were a lot of dead bugs- only 2 but it just showed it wasn’t cleaned in a while…

2026-06-08 via Nuitee
C
Carlee couple us
10
2026-06-07 via Nuitee
M
Megha solo_traveller in
10
2026-06-04 via Nuitee
D
Daniel couple gb
3
A fancy motel but not worth the price
Pros:

The wooden/scandi vibe to the design

Cons:

This should be considered a motel rather than a hotel; there was no house keeping, the included breakfast wasn’t running one of the days and the days it was, it was so basic it was closer to a convenience shop.

2026-05-29 via Nuitee
C
Courtney couple us
10
Quiet, beautiful, the bed was comfortable & the shower was amazing
Pros:

Loved this property was clean & extremely nice

Cons:

E loved everything

2026-05-25 via Nuitee