The Timber at Holly Branch

Hotels
10 (31 reviews)
439 Winfield Heights Road , Gatlinburg , us

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Express check-in/check-out
Safety deposit box
Tour desk
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited views
Wi-Fi access confusion

Categories

Cleanliness
10
Rooms are stunning and very clean!
Service
10
Staff is friendly and helpful.
Location
10
The location is close to downtown.
Room Quality
10
Beautiful room with thoughtful amenities.
Amenities
10
Amenities were spot on with multiple offerings.
Value for Money
10
Great value considering the quality and services offered.
Food and Beverage
10
Breakfast was good with a selection of items.
Overall Experience
10
Wonderful experience and will be returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:56

Property Description

Convenient Location
Nestled in Gatlinburg, The Timber at Holly Branch is just steps away from Ober Gatlinburg and minutes from Ripley's Aquarium of the Smokies.

Modern Amenities
Experience comfort and convenience in air-conditioned rooms equipped with essential amenities like a coffee machine, fridge, and flat-screen TV for a relaxing stay.

Nearby Attractions
Explore popular attractions such as Dolly Parton’s Stampede and Dollywood just a short drive away, making it the perfect base to discover the best of Gatlinburg.

To indulge in a serene mountain retreat at The Timber at Holly Branch, book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

10
Based on 31 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
D
Daniel • couple • gb
3
A fancy motel but not worth the price
Pros:

The wooden/scandi vibe to the design

Cons:

This should be considered a motel rather than a hotel; there was no house keeping, the included breakfast wasn’t running one of the days and the days it was, it was so basic it was closer to a convenience shop.

2026-05-29 • via Nuitee
C
Courtney • couple • us
10
Quiet, beautiful, the bed was comfortable & the shower was amazing
Pros:

Loved this property was clean & extremely nice

Cons:

E loved everything

2026-05-25 • via Nuitee
B
Brett • couple • us
8
2026-05-16 • via Nuitee
A
Alvaro • solo_traveller • es
10
2026-05-14 • via Nuitee
P
Philipp • family_with_children • de
9
2026-05-11 • via Nuitee
D
Deborah • solo_traveller • us
10
Pros:

Loved it all!!! Beautiful cabins!

2026-05-10 • via Nuitee
B
Bethany • couple • us
9
Very pleasant
Pros:

Beautiful property, beautiful rooms, beautiful showers. Beds were very hard and uncomfortable, other than that, great place.

Cons:

The beds were way too hard and uncomfortable

2026-05-09 • via Nuitee
Z
Zachary • family_with_children • us
10
Amazing room convenient, super clean and so very, very nice
Pros:

Everything was to love about this place

Cons:

There wasn’t nothing we disliked

2026-05-02 • via Nuitee
C
Colisha • solo_traveller • us
9
2026-04-26 • via Nuitee
J
James • solo_traveller • us
8
Need someone on premises in case of a problem
Pros:

New snd clean

Cons:

No staff

2026-04-22 • via Nuitee
J
Jessica • couple • us
10
Loved my stay here will stay here again
Pros:

Everything

Cons:

Nothing

2026-04-20 • via Nuitee
C
Cunningham • solo_traveller • us
10
Pros:

Very clean, comfortable beds, staff very friendly especially the afternoon bartender.. We loved him.

Cons:

Bathroom glass doors get water all over the floor but wasn't a big deal we just used towels when we got out to clean up, and the handle in the shower kept falling off every time you turned the water on. My husband said just needed to be tightened.

2026-04-19 • via Nuitee
S
Shatzie • family_with_children • us
3
Won’t stay again due to the toilet issues and double charge for the stay.
Pros:

The place was pretty with easy check in.

Cons:

The restaurant was closed. Our toilet clogged and we were told it would not be tended to till the next day meaning we could not use the bathroon all evening into the next day. My husband had to go to the store and buy a plunger. I was also charged twice for the stay and have not been reimbursed and now have to pay interest on the charge.

2026-04-13 • via Nuitee
K
Katie • couple • us
10
2026-04-13 • via Nuitee
P
Paul • solo_traveller • us
10
2026-04-13 • via Nuitee
Y
Yuri • family_with_children • us
10
Pros:

Perfect mix of cabin and proximity with the city! Spotless clean

2026-04-11 • via Nuitee
J
Justin • family_with_children • us
10
2026-04-10 • via Nuitee
C
Casey • couple • us
10
My wife and I loved our stay, we will stay again in the future!
Pros:

The room was immaculate, exceptionally comfortable and spacious! My wife and I loved our stay!

Cons:

Nothing, everything was great! We couldn’t have been happier with our stay!

2026-04-07 • via Nuitee
T
Thomson • extended_group • us
10
Content and will return!
Pros:

As a returning guest I love the property and location! I love that it’s set back off the strip away from the hustle and bustle. I love that it’s considerably small. I love the design and decor. Coming and being here truly gives me a sense of peace, quiet, and recuperation! A break away from my reality!

Cons:

I got the same exact room as the first time I visited. Then the shower leaked and flooded the bedroom. This time I could see the shower was repaired, so no leaking. However, We had some issues with the air conditioning system but after an hour and a half of research we figured it out. It seems there has been a decline in staffing and probably even management. The restaurant bar wasn’t open very much or long. There was one housekeeper on site for a few hours each day, and I worry he may have too much on his plate to manage and maintain cleanliness to standards within his work day. I manage the house keeping department in a hospital, so I noticed several opportunities for improvement but generally the rooms are satisfactory.

2026-03-30 • via Nuitee
A
Arthur • couple • us
10
Great stay other than above mentioned, and that wasn’t hard to deal with.
Pros:

We enjoyed the room, loved the shower. Good rate. Room was comfortable and clean.

Cons:

Insulation between rooms could be better, loud self important people on cellphone and children.
Person on phone extremely loud, even speaking to her spouse.

2026-03-27 • via Nuitee