Heritage Collection on Ann Siang - Mobile App Check-In

Hotels
9.3 (67 reviews)
19 Ann Siang Road , Singapore , sg

Facilities

Non-smoking rooms
Air conditioning
Safety deposit box
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Cons:
Cleaning inconsistencies
Minor noise disturbances

Categories

Cleanliness
8.65
The room was clean, but some cleaning errors noted.
Service
9.99
Staff was very kind, responsive, and went out of their way to help.
Location
9.66
Great location near attractions and food centers.
Room Quality
9.11
Very nice room, spacious and light-filled.
Amenities
9.14
Includes essentials like a kitchen and washing machine.
Value for Money
9.1
Standard quality for this hotel tier.
Food and Beverage
9.15
Standard quality for this hotel tier.
Overall Experience
9.62
Overall, a comfortable stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:31

Property Description

Location and Nearby Attractions:
Experience the heart of Singapore with our central location near Singapore City Gallery, Sri Mariamman Temple, and Marina Bay Sands Casino.

Modern Amenities:
Enjoy a comfortable stay in our newly refurbished rooms equipped with free WiFi, kitchenette, and flat-screen TV.

Convenience and Comfort:
Relax in air-conditioned units furnished with a desk, safety deposit box, and private bathroom. Unwind with easy access to popular landmarks like National Gallery Singapore and Asian Civilisations Museum.

Book now for an unforgettable stay at Heritage Collection on Ann Siang and experience the best of Singapore.

Important information:

Heritage Collection on Ann Siang is located close to several dining options, bars and nightspots. The guest rooms have been customized and installed with double windows to reduce the noise from the neighborhood. Guests may still experience some noise in the room, and may not be suitable for those who are extremely sensitive to noise.

Full payment is required within 24 hours upon booking. The property will contact you after you book to provide instructions.

The property reserves the right to request full payment or cancel the booking if the guest fails to do so.

Housekeeping service is offered every 8 days.

This is a walkup property. There is no elevator in the building and the rooms are located on level 1 and level 2

Please note that all guests need to provide a valid passport at check-in.

Please note that all special requests are subject to availability, and additional charges may apply.

This is a strictly non-smoking property. A fine of S$1,000 will be imposed for smoking, and a fine of S$500 will be imposed for durian consumption.

The management reserves the right to forfeit deposits, evict guests, or charge the registered credit/debit card for any violations.

We highly recommend that you have your own suitable travel insurance in place at the time of booking.

Should you fail to check-in by 12pm one day after your original check-in date, your reservation will be treated as a "No Show". In the event of a no-show, the full amount for the entire duration of the reservation is non-refundable.

Full payment is required within 24 hours upon booking. The property will contact you after you book to provide instructions. The property reserves the right to request full payment or cancel the booking if the guest fails to do so.

Housekeeping service is offered every 8 days.

This is a walkup property. There is no elevator in the building and the rooms are located on level 1 and level 2 Please note that all guests need to provide a valid passport at check-in. Please note that all special requests are subject to availability, and additional charges may apply.

This is a strictly non-smoking property. A fine of S$1,000 will be imposed for smoking, and a fine of S$500 will be imposed for durian consumption.

The management reserves the right to forfeit deposits, evict guests, or charge the registered credit/debit card for any violations. We highly recommend that you have your own suitable travel insurance in place at the time of booking.

Should you fail to check-in by 12pm one day after your original check-in date, your reservation will be treated as a "No Show". In the event of a no-show, the full amount for the entire duration of the reservation is non-refundable.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 67 reviews
Cleanliness: 8.65
Service: 9.99
Location: 9.66
Room Quality: 9.11
Amenities: 9.14
Value for Money: 9.1
Food and Beverage: 9.15
Overall Experience: 9.62
S
Sophia couple tw
10
Having wash machine and dryer are really helpful in hot days.
Pros:

We have really good staying for 7 days here. Having good communication and help that gave me from Mitch, Mary and the Heritage Collection team.

2026-06-05 via Nuitee
R
Rancelyn Dimple Mae solo_traveller ae
10
SG trip
Pros:

The staff were responsive and accommodating, kudos to Xia, Mary and Belle.

Cons:

None

2026-05-31 via Nuitee
C
Chia Ying extended_group tw
10
整體我們真的很喜歡,服務態度真的很好!機器有問題是無法預測,完全可以理解❤️
Pros:

環境整理得很好、很乾淨,負責和我們聯繫的是Xia;訊息非常快速的回覆,這點真的讓人很放心,而且房間冷氣有滴水小問題,很快的聯繫技術人員過來檢查,Mary也到現場關心,並多給我們一組新的毛巾使用。

Cons:

煙霧感應器異常,半夜蜂鳴聲大響⋯⋯;我們完全可以理解這是機器本身的問題;但我們很感謝Xia很快速的聯繫Faiz過來處理!隔天也請技術人員過來查看。
(還有一個是⋯木地板走路聲音有點大聲😅)

2026-05-22 via Nuitee
D
drazentt couple hr
10
2026-05-20 via Nuitee
R
Rizalito solo_traveller ph
10
Pros:

Space, location and cleanliness. Staff are very friendly and helpful specially Xia, Mary and Belle. Xia very reponsive on WhatsApp.

We stayed for a week and we never runout of things to do and see because of the excellent location. The room is spacious for my family.of 3. We utilize the washing machine very well. The kitchen has enough cookware for simple meals and breakfast. Though it needed even a little exhaust when cooking, the smoke detector beeped twice on me while frying just eggs for breakfast. A little rice cooker would have made the kitchen great too. Another thing to improve is the shower. The curtain is too short and water splash out very easily because of the shallow shower area. It's mostly nitpick on an otherwise pleasant and memorable stay.

I highly recommend staying here and definitely be our number one choice to stay in Singapore.

2026-05-19 via Nuitee
A
alexandra extended_group ch
8
2026-05-10 via Nuitee
N
Nahoko solo_traveller jp
10
Pros:

シンガポールに休暇で滞在中、10日間こちらのお宿を利用させて頂きました。スカイライトのお部屋は天井の開け閉めができて、夜はブラインドを閉じて眠り、朝は開けて朝の光をいっぱい浴びることができます。このアパートホテルはAnn Siangロードに面しており、立地が最高でした。徒歩5分でチャイナタウンに行けます。地下鉄Maxwell駅やMaxwell food centreにも数分です。また、アモイフードコートも森を切り開いた通路をくぐり抜けるとすぐにあります。
近隣にはお洒落なレストランやバーも沢山ありました。
また、滞在中に不安なことや質問があれば、コンシェルジュにメッセージを送るとすぐに返信して下さり対応頂きました。またシンガポールに来る時は是非利用したいです。
最高のホスピタリティーをありがとうございました!

2026-05-09 via Nuitee
C
Cesarmoreno99 solo_traveller fr
10
Pros:

I had a great stay Jamie, mary and bell was very responsive and helpful thank you

2026-04-15 via Nuitee
M
Mehak couple in
10
Pros:

The location was lively with access to food and bars within a couple minutes of walk. Buddha Tooth Relic Temple, Sri Mariamman Temple, Maxwell food Centre and Chinatown Market were 3 minutes away on foot! The checkin and checkout were both hassle free, and Xia was available on WhatsApp for any queries round the clock. Cleanliness was top notch, ample space in forms of cupboards, space for luggage below the bed, kitchenette with utensils and equipment, ironing board.
Had a minor problem with the bath door, which Xia helped resolve very quickly!
Best stay in budget, with all the necessities with great location. Very proactive staff. Loved our stay.

Cons:

There were some ants that showed up after a couple of days but cleared up after housekeeping. Very minor thing given all the advantages of this property.

2026-04-05 via Nuitee
E
Elda couple au
10
I had a great stay, the property is located in a great area you can reach everything on foot, thanks goes to the girls X
2026-03-19 via Nuitee
M
Maria solo_traveller fi
8
Great location in Chinatown
Pros:

The location is excellent! At walking distance from several Hawker centers, dowtown and even the river. Everything worked and the room was clean, comfy and cool. The concierges Xia, Mary and Dolly were active in offering their help.

Cons:

There's not much of sound insulation. You can hear all sounds from the neighbouring room, the MRT train go by and the water system makes weird sounds. The room, though it was cool and the air was fresh, was somewhat damp.

2026-03-06 via Nuitee
R
Ruth family_with_children au
10
Pros:

The accomodation was comfortable. The team was helpful with assistance and required information was sent in a timely manner. The area location was perfect close to everything.

Cons:

The tiny ants on the kitchen top

2026-03-03 via Nuitee
M
Marko extended_group bg
10
Perfect!
Pros:

Excellent location on notable street with lots of bars and restaurants, the apartment was perfectly clean and everything was working and well maintained. The check in process was smooth and easy entirely through the phone. We loved our stay there. Highly recommended!

Thank you Mary Dolly and Xia for making our stay so nice!
Best regards!

2026-02-27 via Nuitee
F
Francis family_with_children sg
10
Will be back again
Pros:

Xia, Mary, and Dolly are all very awesome! Very Helpful & Nice. Quiet place with good location near to Maxwell & Chinatown Hawkers within walking distance and MRT was just 3 mins walk from the hotel.

2026-02-27 via Nuitee
俊杰 family_with_children cn
10
Pros:

这间公寓的位置很好,周边有很多购物中心和吃饭的地方;距离地铁站也很近(走路5分钟);客房空间和设施也足够一家三口使用,洗衣机很好用,空调也很好;公寓的员工们都很热情,很有耐心,也很细心,尤其是Belle, Maica, Divina & Mitch;性价比真的超级高,在这种寸土寸金的大都市。以后有机会还会再来。

2026-02-08 via Nuitee
A
ANA ISABEL solo_traveller es
8
Pros:

Ubicación

Cons:

No hubo nada que no me gustara.

2026-01-26 via Nuitee
K
Kiran solo_traveller ie
10
Great
Pros:

Very nice location and very close to Maxwell St. The room has the necessities and a kitchen, where you can cook. Also a washing machine so wash your clothes. Also, sincerely thanks so Yani, Mary and Shannen for great help and service.

Cons:

Nothing. A great room.

2026-01-20 via Nuitee
E
Elaine couple nz
7
2026-01-19 via Nuitee
S
Sarah couple es
7
Podría ser mejor
Pros:

Es céntrico y el barrio chino está al lado hay muchos restaurantes.

Cons:

Demasiado pequeño, para una noche o dos está bien para más tiempo es un poco claustrofóbico al menos en la habitación donde yo me quede, la ventana daba a una pared.

2026-01-18 via Nuitee
H
Hidemi couple jp
9
2026-01-10 via Nuitee