Collection O Senapelan Near Rsud Petala Bumi Formerly De Town Hotel

Hotels
6.3 (17 reviews)
90, jl dr sutomo Sekip no 90, Pekanbaru, Riau, Sumatera, 28141, Indonesia, Pekanbaru , Pekanbaru , ID

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious room
Good location
Cons:
Small bed
Lack of essential amenities

Categories

Cleanliness
3.76
Bed too small, no toilet tissue, no towels, and no hot water.
Service
8.23
Standard quality for this hotel tier.
Location
8.27
Standard quality for this hotel tier.
Room Quality
4.72
Spacious but bed too small for a family suite.
Amenities
4.75
Lack of essential items like towels and hot water.
Value for Money
6.71
Given the amenities and quality, it's not great value.
Food and Beverage
8.26
Standard quality for this hotel tier.
Overall Experience
5.73
Mixed feelings due to cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:38

Property Description

Convenient Location: Close to Pelindo Port and Pekanbaru Bus Station for easy access.
Comfortable Rooms: Air-conditioned rooms with free WiFi and flat-screen TV.
Dining Options: On-site restaurant offering local cuisine with a vegetarian option available.

Contact us now to book your stay at Collection O De Town Hotel for a memorable experience in Pekanbaru.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.3
Based on 17 reviews
Cleanliness: 3.76
Service: 8.23
Location: 8.27
Room Quality: 4.72
Amenities: 4.75
Value for Money: 6.71
Food and Beverage: 8.26
Overall Experience: 5.73
A
Annelise • family_with_children • nl
10
Patient staff and happy chaos
Pros:

Our kids couldn't stop giggling whenever we lined up for a photo in the lobby. The staff were wonderfully patient and made our family feel right at home.

2026-09-18 • via Nuitee
W
Wahyuni • extended_group • my
2
2026-03-19 • via Nuitee
S
Siti • family_with_children • id
3
Cukup sekali saja menginap disni
Pros:

Tempat luas namun bed terlalu kecil sekelas suite keluarga

Cons:

Bed terlalu kecil tak ada tisu toilet tak ada handuk ga ada air panas nya

2025-11-11 • via Nuitee
L
Life • family_with_children • id
8
2025-08-03 • via Nuitee
Z
Zachary • solo_traveller • us
1
2025-07-07 • via Nuitee
H
Hoang • family with young children • vn
10
Exceptional
2025-06-13 • via Nuitee
J
Johns • solo traveller • nz
1
Would not recommend
Pros:

The location

Cons:

There is no hot water for showers or anyhting, toilets are broken. Lots of bugs and no refunds

2025-04-17 • via Nuitee
S
Sergi • family with young children • es
1
Unacceptable as 4 star hotel, fake pictures, fake description
Pros:

People are nice.

Cons:

Description of booking is completely fake.
You can see Oyo on pictures, that's I guess when hotel was OK.
Now it's unacceptable. It worst than 2 star hotel.
Dirty toilet, dust, dirty sheets, infestation with ants and cockroaches.
No hot water at all, at any room.
No soap or shampoo.
But hey, I'll give you toothbrush and one towel for 2 people.
Next day after leaving got itchy back.

2025-02-17 • via Nuitee
N
Nurul • solo traveller • gb
10
Loved it. Would definitely stay again.
Pros:

Really can't fault this place at all for the price. You are getting a lot of meat for your money.

Receptionist was warm and welcoming. Room was spacious with outside view. Toilet and shower were clean.

Special mention to the cook in the restaurant: he will cook anything you want at an incredibly affordable price. Brilliant person for help and advice, too.

Everything is nearby, including an IndoMaret with an ATM right opposite.

Cons:

A plug socket next to the bed would have been nice.

There are a million potholes straight to the sewers in Pekanbaru, but that is not the fault of the hotel.

2025-02-06 • via Nuitee
J
John • family with young children • ie
6
Pleasant
2025-02-01 • via Nuitee
S
Sidik • group • id
8
Very good
2024-12-16 • via Nuitee
S
Sidik • young couple • id
8
Very good
2024-12-05 • via Nuitee
S
Sidik • young couple • id
8
Very good
2024-12-05 • via Nuitee
S
Sidik • young couple • id
7
Good
2024-11-16 • via Nuitee
M
Muhammad • family with young children • pk
6
Value for money, good staff, but do not expect luxury.
Pros:

Location is good. There is a Indomart in fromt of it. Lot of eating and good coffee shops at walking distance. The hotel has a big parking area with large lobby + resturant.

Cons:

Rooms need renovation.

2024-11-05 • via Nuitee
M
Muhammad • review category business travellers • my
8
Very good
2024-10-04 • via Nuitee
A
Abid • young couple • id
1
Bad
Pros:

Hotel doesn’t exist. Please remove this hotel from the list

2024-09-28 • via Nuitee
M
Muhammad • solo traveller • my
10
Exceptional
2024-08-28 • via Nuitee