The Klagan Regency 1Borneo

Hotels
8.4 (2623 reviews)
TB-00-01 1Borneo Hypermall Jalan UMS , Kota Kinabalu , my

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Delicious breakfast
Cons:
Cleanliness issues
Parking difficulties
Service inconsistencies

Categories

Cleanliness
7.61
Multiple reviews mention cleanliness issues, including dusty rooms and unclean bathrooms.
Service
9.08
Reviews describe friendly and helpful staff, though some service issues were noted.
Location
9.12
Great location near shopping facilities, with many positive mentions in reviews.
Room Quality
8.07
Rooms were often described as comfortable and spacious, although there were some complaints about maintenance.
Amenities
8.1
Amenities were generally acceptable, but some reviews noted the need for improvement.
Value for Money
8.56
The overall value for money was considered good in several reviews.
Food and Beverage
8.11
Food quality received a positive note, especially for breakfast, but some mentioned limited choices.
Overall Experience
8.58
Most reviews reflected a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:03

Property Description

Convenient Access to 1Borneo Hypermall
Benefit from direct access to the 1Borneo Hypermall, perfect for shopping and entertainment.

Rooftop Pool and Restaurant
Relax and unwind at the outdoor rooftop pool and savor delicious meals at the hotel's restaurant.

Meeting Facilities and 24-Hour Reception
Take advantage of the hotel's meeting rooms and ballroom for events, and enjoy round-the-clock assistance from the helpful staff.

To experience the convenience and comfort at The Klagan Regency, book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 2623 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.58
S
SUHAILIN LAJIMIN • solo_traveller • my
9
2026-08-08 • via Nuitee
R
ReG • solo_traveller • my
8
2026-08-08 • via Nuitee
M
Muhammadfazly • couple • my
9
Pros:

selesa, bersih & sarapan yg menarik

2026-08-07 • via Nuitee
P
Ps • couple • my
10
2026-08-07 • via Nuitee
M
Muhd • solo_traveller • bn
9
Pros:

The breakfast & also the location is near the mall..

Cons:

Not enough parking space

2026-08-06 • via Nuitee
F
Fahrul Azraf • couple • my
9
2026-08-06 • via Nuitee
L
Leslie • family_with_children • my
10
Awesome place
Pros:

All

Cons:

None

2026-08-05 • via Nuitee
M
Mohd Sharin Azreen • solo_traveller • my
10
2026-08-03 • via Nuitee
N
Nazrif • solo_traveller • my
3
2026-08-03 • via Nuitee
J
John • couple • my
7
2026-08-02 • via Nuitee
A
aslia • couple • my
9
2026-08-02 • via Nuitee
A
AHMAD HASSAN • solo_traveller • my
5
2026-08-02 • via Nuitee
D
Daniel • solo_traveller • my
7
2026-08-02 • via Nuitee
D
Dayana • couple • my
8
2026-07-25 • via Nuitee
N
Nooraini • solo_traveller • my
10
2026-07-24 • via Nuitee
M
Marcy • solo_traveller • my
9
2026-07-24 • via Nuitee
N
Nooraini • solo_traveller • my
10
2026-07-24 • via Nuitee
M
Mahathir • solo_traveller • my
1
2026-07-21 • via Nuitee
A
Abdul Hakim • solo_traveller • my
10
2026-07-20 • via Nuitee
J
Junaidi • couple • my
9
2026-07-20 • via Nuitee