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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Luggage storage
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Bar
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Facilities for disabled guests
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Billiards
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Non-smoking throughout
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Wheelchair accessible
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Allergy-free room
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ATM/cash machine on site
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Toilet with grab rails
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Baby safety gates
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Public Bath
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Outdoor furniture
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Sun loungers or beach chairs
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Sun umbrellas
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in comfort with air-conditioned rooms and a 24-hour front desk for your convenience.
Culinary Delights
Savor delectable meals and drinks at the on-site restaurant and bar, perfect for a relaxing evening.
Prime Location
Explore nearby attractions like Hacienda Buena Vista and Museo de Art de Ponce, just a stone's throw away.
Book your stay at The Fox Hotel now to experience the perfect blend of luxury and convenience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Well located
It’s parking
La posizione, gli ampi spazi nella hall, lo stile pop e l'ingresso con i negozietti
Le stanza sono piccole e senza finestre. Non c'è ricambio d'aria. Poca pulizia sia in camera che nelle parti comuni della hall. Personale poco cortese. Non c'è wifi nelle stanze. La moquette nelle stanze porta tantissimo sporco. Comunque la cosa peggiore è stata che essendo arrivati 1h prima del check in programmato non ci hanno fatto accedere alle stanze, già pronte, a meno di non pagare 15 dollari di supplemento. Penso sia la prima volta che mi succede, veramente poco attenti al cliente.
Location
Trato
No tiene estacionamiento
Servicio de TV obsoleto
The property workers are good people.
I rented a room in this property with my kids last minute stay , the tv didn’t work or the WiFi , once I called the try to help after the 4 th call they stopped answering. Pillow cases stained all yellow really bad. No arcades like photos food courts are closed. , and the manager needs to do a better job with the whole entire property. Service sucked
The exterior was beautiful and it was in a great location in Ponce.
This place was terrible. My expectations were high given that's it been written up in a number of places. When I arrived a few hours early, I was told I couldn't check in. I understand that this isn't always possible, but the hotel seemed absolutely dead, so I was a bit surprised. The front desk person was rude and didn't even ask my name to check if my room was ready. When I came back a few hours later, no one was at the desk. Someone apparently had to walk over from another property, which took about 10min. Once she arrived at a leisurely pace, she also had a surly, unhelpful attitude. The lobby was still dead and was just kind of depressing. None of the interior bars were open or occupied and there was so much unoccupied space. My room wasn't much better - the door wouldn't shut properly; there were no windows; it was poorly maintained; and there was no hot water. Again, the front desk person wasn't much help. I alerted her to the water issue, which she said she would check, but the next morning, same problem in the moldy, leaky shower. I didn't see another guest my whole time there.
The ability to use the Melias pool (Hotel across the plaza) was nice. Receptionist guy was cool and the pizza was good.
Not what I expected. Looks more like a motel than a hotel to me. Bed Sheets had stains on it and bathroom was impossible to open completely due to the small space. Felt claustrophobic for a moment. Place is creepy and I feel like it's totally not what you would expect.
The outdoor areas are beautiful, and although the interior decoration is quite unique, the room was clean and functional. They also serve pizzas on the terrace until late, which is very convenient. The location is really convinient, right next to the most important spots.
The downsides were that the room didn’t have a window. The wifi was not working and they had music playing till late.
Estaba super bien ubicado! El hotel muy bonito . Las camas cómodas .
La habitación no tenía ventana . Solo una pequeña en el baño. Se echaba de menos un poco de luz .
Location in the city center. Availability in the very last minutes for booking rooms
Trash in the bathroom after previous guests, smell of mould in the room, too high price for the so tiny room without even window, walls like as from paper, you can hear everything from you neighbour to the pool if someone wants to play in the nighttime. There is also policy about music 24 hours that was too loud, but receptionist was so kind to make it a bit down.
Cómodo, en el mismo pueblo de Ponce
Realmente no vale la pena. No hay estacionamiento cerca. El cuarto es pequeño. La cama es pequeña. El inodoro no está trabajando bien. El televisor no funciona. No tiene neverita, ni microonda, ni cafetera.
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