Ostay Kyoto west hotel APT

Hotels
8.9 (162 reviews)
西九条横町35 , Kyoto , jp

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Convenient check-in/check-out
Clean environment
Cons:
Inconsistent cleanliness
Lack of staff
Noise from outside

Categories

Cleanliness
7.61
Mixed reviews regarding cleanliness with mentions of dirty rooms and laundry issues.
Service
9.58
Generally positive, but some guests noted issues with a lack of on-site staff.
Location
9.62
Highly convenient location near Kyoto Station mentioned positively.
Room Quality
8.57
Some issues with bed comfort and room conditions were mentioned.
Amenities
8.6
Amenities were generally adequate, but some guests noted a need for more storage.
Value for Money
9.06
Value perceived as poor due to high price and quality discrepancies reported.
Food and Beverage
9.11
Not much feedback in reviews, assumed standard for this hotel tier.
Overall Experience
9.08
Overall positive experiences cited, but some guests had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:28

Property Description

Convenient Location

Located just 2.4 km from the heart of Kyoto, Kyoto West Hotel APT offers a comfortable stay with easy access to the city center. Situated less than 1 km from Kyoto Station, guests can explore the city with ease.

Modern Amenities

Each unit at the aparthotel is thoughtfully equipped with a desk, flat-screen TV, private bathroom, and cozy bed linens. The kitchenette, complete with a microwave, fridge, and kitchenware, provides added convenience for guests looking to prepare their meals.

Secure and Comfortable Stay

With free WiFi, a lift, and full-day security, guests can enjoy peace of mind during their stay at Kyoto West Hotel APT. Explore nearby attractions like TKP Garden City Kyoto and Sanjusangen-do Temple, both just a short distance away.

Book now for a memorable stay at Kyoto West Hotel APT!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.9
Based on 162 reviews
Cleanliness: 7.61
Service: 9.58
Location: 9.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 9.11
Overall Experience: 9.08
C
Caalmat • extended_group • it
8
2026-06-02 • via Nuitee
S
Shukl • solo_traveller • in
10
Pros:

Amenities, cleanliness and space of room

2026-05-30 • via Nuitee
A
Aya • solo_traveller • jp
3
値段相応
Pros:

オンラインチェックインだから待つ必要がない

Cons:

お風呂の湯を張ったところ、黒い何かが風呂に浮いていて風呂に浸かれなかった。

2026-05-27 • via Nuitee
F
Fabiano • solo_traveller • it
10
2026-05-25 • via Nuitee
C
CHUNCHEN • solo_traveller • tw
9
Pros:

設備完整

Cons:

浴缸有點小
枕頭兩顆都是高的，沒有矮的

2026-05-21 • via Nuitee
靳岷 • couple • tw
10
2026-05-19 • via Nuitee
M
Maggy • couple • es
7
Pequeño peor con bien ubicación
Pros:

Está cerca de la estación y nos permitieron hacer check in adelantado que por al maletas nos vino bien; no así el h check out que no se puedo.
Cuentan con los utensilios de cocina muy útiles y limpios

Cons:

Es un mini mini apartamento; como en todo Japón es complicado moverse en tan poco espacio y comer y cocinar etc . El precio es elevado; más de doble que otros ciudades como Osaka para servicios similares; pero creo es así en toda la cuidad; tomarlo en cuenta quizá merece la pena alojarse en Osaka ya hace tori del día en Kioto

2026-05-06 • via Nuitee
松田 • couple • jp
10
2026-05-03 • via Nuitee
R
Romain • solo_traveller • fr
10
2026-04-28 • via Nuitee
S
Stefan • couple • rs
7
2026-04-21 • via Nuitee
F
Felipe • solo_traveller • cl
7
2026-04-15 • via Nuitee
• family_with_children • tw
10
2026-04-12 • via Nuitee
J
Jessica • family_with_children • au
9
Pros:

great location. very comfortable

2026-04-09 • via Nuitee
S
Sophie • family_with_children • de
7
Good location
Pros:

Location and bed

Cons:

Room too small, only a tiny desk/table for 2 adults, nothing to wash the dishes
No english TV channel, no general information about the area

2026-04-05 • via Nuitee
J
Janet • couple • ae
7
2026-04-03 • via Nuitee
R
Ramiro • family_with_children • us
10
Pros:

Todo muy bien

Cons:

Todo estuvo muy bien y limpio

2026-03-28 • via Nuitee
S
sauro • family_with_children • it
6
Pros:

Sinceramente niente

Cons:

Check in imbarazzante per fortuna che era presente la signora delle pulizia dopo 1 ora ci ha aperto

2026-03-26 • via Nuitee
K
Konrad • couple • no
2
Nie polecam chyba, że ktoś lubi spać w smrodzie i hałasie.
Pros:

Duzy pokój.

Cons:

Zamówiliśmy 2 noclegi. Od wejścia do windy czuć bylo zapach kanalizacji. W pokoju śmierdziało kanalizacją tak, że mieszkało sie nieprzyjemnie.

Naliczana dodatkowa opłata za sprzątanie w wysokości 3000 Yen. Bardzo słabo to bylo oznaczone przy rezerwowaniu. Dowiedziałem sie o tym po zapłaceniu.

Niewygodne łóżka i twarde poduszki z jakimiś kulkami(?) W środku.

Hotel położony przy głównej ulicy. Olbrzymi hałas.

Brak obsługi w recepcji a co za tym idzie brak możliwości np przechowania bagażu.

Za te pieniadze + opłata za sprzątanie można bez problemu przenocować w normalnym hotelu o wyższym standardzie.

2026-03-20 • via Nuitee
S
Simon • family_with_children • de
8
2026-03-19 • via Nuitee
G
Giosue • couple • it
10
Camera vicino stazione di Kyoto 🔝
Pros:

La struttura vicino alla stazione, al centro commerciale e ai kombini. L’appartamento era pulito e compreso di tutto il necessario per la nostra vacanza. Il personale gentile e disponibile. Super🔝🔝🔝🔝

Cons:

Nulla

2026-02-22 • via Nuitee