Via Wenlock Homes - Nr Government Rose Garden

Hotels
•
FabHotels
6.4 (160 reviews)
123, coonor road, behind SM Hospital , Ooty , IN

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Free
Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Offsite parking discounted rates available
Parking
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Beautiful views
Cons:
Poor service communication
Cancellations and overcharging attempts
Room cleanliness issues
Lack of room heaters

Categories

Cleanliness
4.5
Guests had mixed reviews about cleanliness, with some mentioning bad odor, used bedding, and leaking water.
Service
3.7
Several guests experienced poor communication, cancellations, and attempts to overcharge, leading to a low rating for service.
Location
8.6
The hotel's location, surrounding garden, and views were highly praised by guests.
Room Quality
6.7
Rooms were generally satisfactory, with some requests for room heaters and minor cleanliness concerns.
Amenities
7.2
Amenities were not specifically mentioned in the reviews provided.
Value for Money
6.5
Price-related issues were not explicitly mentioned in the reviews provided.
Food and Beverage
8.2
Breakfast and home-cooked meals were praised in the reviews, contributing to a high rating for food and beverage.
Overall Experience
8.3
Despite some issues, most guests had positive experiences, particularly highlighting the location, food, and staff kindness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 10:14

Property Description

Tranquil Homestay in Ooty

Convenient Location: Situated just 1.6 km from Ooty Lake, FabExpress Wenlock Homes offers easy access to popular attractions like Ooty Rose Garden and Doddabetta Peak.

Comfortable Stay: Enjoy a relaxing stay with air conditioning and cable flat-screen TV in every room.

Delicious Dining: Start your day right with continental or à la carte breakfast options available daily.

Experience the serenity of Ooty at FabExpress Wenlock Homes. Book now for a memorable stay amidst nature's beauty.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children up to and including 8 years old stay for free when using an available extra bed.
    People 9 years old and over stay for Rs. 800 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 160 reviews
Cleanliness: 4.5
Service: 3.7
Location: 8.6
Room Quality: 6.7
Amenities: 7.2
Value for Money: 6.5
Food and Beverage: 8.2
Overall Experience: 8.3
S
Salimsha • family with young children • in
1
Even i never used to booking.com .Due to bad whether and red alert i requested to the staff l am staying only one day ,
Pros:

No

Cons:

Rooms are bad Smell
used bed sheets and Blanket
Drippig water in roof
stupid Staff

2025-05-31 • via Nuitee
S
Sumit • young couple • in
1
Very bad and pathetic experience
Pros:

Breakfast is ok.

Cons:

There is lot of communication gap between the fab hotels n the actual property. There was no manager or receptionist at the property only one caretaker was there who was completely clueless about situations and the bookings. On our arrival they cancelled our booking without any communication and told that there are no rooms. However, when we called the customer care and complained then they said there is one room available. After that also they were trying to fool us and take extra 2000 rs. from us. We again talk to the customer care and they solved this issue. This is completely unnecessary even when we had our advanced booking and payment two months before. Later at our checkout also they were trying to fool us again and take extra 3000 from us. The rooms are also below average. Light water geyser had continuous issues. This is very frustrating experience for us.

2025-05-03 • via Nuitee
D
Dinesh • family with young children • in
1
Bad
Pros:

Nothing as such

Cons:

Everything associated with the property

2025-05-03 • via Nuitee
R
Rakesh • young couple • in
9
Superb
2025-04-21 • via Nuitee
V
Vinoth • young couple • in
8
Very good
2025-03-24 • via Nuitee
S
Sri • family with young children • in
7
Good
Pros:

Location, staff and garden around was good

Cons:

Room heater required

2025-03-12 • via Nuitee
S
Sri • family with young children • in
7
Good
Pros:

Veiw fro balcony room, garden around

Cons:

Lit bit about Cleaniness , room heater to be provided

2025-02-14 • via Nuitee
M
Mangar • family with young children • in
9
Superb
Pros:

Breakfast is great
Like home food specially children

2025-02-03 • via Nuitee
V
Varshakiran • family with young children • in
10
Exceptional
Pros:

Otherthan that everything was exceptional location ,food , cleanliness everything was just perfect. There was a lady who cooks was very kind and good in nature.

Cons:

Location was not precise but if you ask nearby u can find them .

2025-01-16 • via Nuitee
S
Shaheena • family with young children • gb
10
Exceptional
2025-01-13 • via Nuitee
M
Meghana • young couple • in
9
Awsum stay
Pros:

View from this room was awsum. It is very huge room and has big balcony.

Cons:

Nothing. But have to ask locals to locate the hotel. As staff had switched off mobile. Local taxi drivers are helpful in many case.

2025-01-03 • via Nuitee
V
Vinod • family with young children • in
7
Good
2024-12-28 • via Nuitee
P
Paramita • young couple • se
8
Very good
2024-11-02 • via Nuitee
A
Abhishek • young couple • in
8
Very good
2024-10-06 • via Nuitee
J
Junaid • solo traveller • in
8
Very good
Pros:

Great property with parking

2024-10-06 • via Nuitee
M
Mundanthra • family with young children • in
8
Very good
2024-09-15 • via Nuitee
A
Aravinthakumar • family with young children • in
1
Bad
2024-08-31 • via Nuitee
L
Leo • solo traveller • in
7
Good
Pros:

it is more like Airbnb in a house.

Cons:

the approach is quite steep

2024-07-09 • via Nuitee
R
Rahul • young couple • in
10
Exceptional
2024-06-22 • via Nuitee
N
Nagesh • young couple • in
3
Poor
Pros:

Location.

Cons:

They were no receptionist. While am trying to checking in they said all rooms were booked , which was devastating.

2024-05-27 • via Nuitee