Royal Gold City Suites by Omilos Hotels

Assistência para entrar no apartamento foi horrível, mandaram mensagem á minha esposa sendo que
Eu é quem fez a reserva. Minha esposa nem cadastro no booking ela tem. Eu avisei que chegaria tarde, mesmo assim tive que ligar 3 x para co seguir código de acesso....

Breakfast is 10mins walk from the hotel in a walking street area. With a 6 year old that quickly turned into 15-20mins walk. They tell you the day of arrival  (2:51pm which technically is the time you would typically be checking in and the link sent was not functional so I had no clue until I landed at 9:30pm) that breakfast is at this location that you have to walk. Further, breakfast starts at 8:30am - knowing most tour operators try to pickup at 8am. Then there is the fact that if you then ask for a breakfast box to take away they give you a box with crackers, 1 apple, an orange juice and a bottle of water per person - nothing substantial and if you cannot eat wheat then even less. Then there was a huge debate. It was suddenly the customer's fault for flying at the time they were asking about allergies when in fact for those without allergies there was really nothing substantial and you were now learning all of this at the 99th hour. They refused any form of refund.

The next day we had to move our tour time which threw off our tour completely leaving us to rush back to the airport and walk across town for 18mins. The good part was they offered to provide breakfast a bit earlier which allowed us to eat at least - though entitely inconvenienced.

There is no desk staffing so avoid the need to leave luggage despite what the notification says. People leave the doors open all the time and there is no staff to look after your luggage nor a room to lock it in.

The air conditioning in our first room did not quite work and the shower flooded the bathroom. Also the bathroom had no door in that room so for 4 people sharing you have no privacy in the shower.

The staff weren't around that much and you could hear every sound from outside the room a bit too clearly.

Bad airways and the jacuzzi smelled intensely throughout the room

Nothing

Assenza di un ascensore per le camere in alto per i bagagli è una fatica

l'escalier, surtout l'accès au dernier étage est très difficile quand on a des bagages.
Je le déconseille fortement aux personnes agées.
L'équipement de la cuisine est minimaliste pour un appart-hotel.
Le coffre hors service à notre arrivée n'était toujours pas réparé à notre départ (1 semaine après)

L’unica cosa che aggiungerei sono degli appendini in bagno e uno specchio in camera

Το μόνο που δεν μου άρεσε ήταν ότι είχαν κλείσει την οροφή της βεράντας και δεν έβλεπες καθόλου ουρανό ούτε φυσικά είχες φυσικό φωτισμό! Κατάλληλα ήταν όλα τέλεια!

Pas de crochet pour les linges à la salle de bain