Al Arda HOTEL

Hotels
8.1 (139 reviews)
Улица Наккошлик, между домами №11 и №12 Чиланзарский район , Tashkent , UZ

Facilities

ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Polite staff
Good communication skills
Nice breakfast
Cons:
Ongoing renovations
Lack of drinking water
Broken shower and amenities

Categories

Cleanliness
6.21
Major issues with cleanliness reported, particularly in bathroom conditions.
Service
9.67
Staff were noted for being polite and helpful in some instances.
Location
9.72
Quiet neighbourhood noted positively, but overshadowed by renovation noise.
Room Quality
7.67
Issues with room amenities like broken bathroom fixtures and missing items.
Amenities
6.2
Lacked basic amenities such as drinking water and shuttle service.
Value for Money
7.66
Expected services not provided, impacting perceived value.
Food and Beverage
10
Breakfast was positively highlighted in multiple reviews.
Overall Experience
7.69
Mixed experiences reported with serious complaints overshadowing positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-03 20:36

Property Description

Luxurious Accommodation and Top-Notch Service

Fitness Room and Bicycle Rental Service: Stay active during your stay with our well-equipped fitness room and explore the city on wheels with our convenient bicycle rental service.

Delicious Breakfast Options: Start your day right with our buffet and continental breakfast options, ensuring a delicious and fulfilling morning meal.

Multilingual 24-Hour Front Desk Staff: Feel at ease with our staff fluent in Mandarin, English, Japanese, and Russian, available round the clock to assist you with any queries or needs.

Book now at Al Arda HOTEL for a memorable and comfortable stay in Tashkent!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 139 reviews
Cleanliness: 6.21
Service: 9.67
Location: 9.72
Room Quality: 7.67
Amenities: 6.2
Value for Money: 7.66
Food and Beverage: 10
Overall Experience: 7.69
C
Charikleia • young couple • gr
6
Pleasant
Pros:

Polite staff and quite neighbourhood

2025-08-01 • via Nuitee
A
Anonymous • family with young children • us
1
I do not recommend this hotel
Cons:

I do not recommend this hotel – terrible experience before our flight!

We stayed here before our early morning flight — and it was a huge mistake.

The condition of the bathroom was awful: one side of the shower door was missing, and water spilled all over the floor.

There was not a single bottle of drinking water in the room, despite the 40°C (104°F) heat. This is unacceptable — basic hospitality standards were not met.

When we checked in, no one informed us that there was ongoing renovation work in the hotel. This lack of transparency is completely unprofessional and disrespectful to guests.

The most shocking part — at 11 PM, construction workers began loud renovation work right outside our door. Drilling, banging, shouting — and it went on despite the fact that, according to Uzbek law, making noise after 11 PM on weekdays is prohibited. Violating this law can result in fines ranging from 1 to 1.7 million Uzbek soums.

At first, I waited patiently, thinking they would stop soon. But after midnight, the noise only got worse. I came out and demanded they stop. No one responded to my complaints, and I had to start arguing with the workers.

They told me they couldn’t stop because they had already prepared cement mix and “needed to use it immediately.” This is absolutely disrespectful to hotel guests!

My children and I couldn’t sleep, and we had to leave for the airport at 3 AM. Even after my serious complaints and confrontation, the noise didn’t stop right away.

The website claimed the hotel offered a shuttle to the airport, but in reality, there was no such service. I had to call two taxis because we had five suitcases. The only positive thing — the staff helped us carry the luggage.

Conclusion:
If you’re looking for a quiet place to rest before a long trip — stay far away from this hotel. They failed to disclose major construction, ignored basic legal regulations, and showed zero respect for their guests.

2025-07-30 • via Nuitee
D
Dmitryk88 • solo traveller • ru
7
Good
2025-07-25 • via Nuitee
M
Muhammadrizo • review category business travellers • pl
10
Exceptional
2025-07-19 • via Nuitee
K
Kashifami239 • with friends • ae
1
Bad
Pros:

Nothing

Cons:

No drinking water
Broken bathroom
No blanket
TV remote broken
TV not working

2025-07-19 • via Nuitee
D
Deepak • with friends • uz
10
Everything is very good
Pros:

Staff behaviour and support is very nice

2025-07-18 • via Nuitee
J
Jovhar • solo traveller • uz
9
Superb
2025-07-15 • via Nuitee
R
Rao • young couple • uz
10
Exceptional
Pros:

Yes

Cons:

Everything is comfortable, staff is cooperative, Very good breakfast

2025-07-09 • via Nuitee
K
Khalimov • family with young children • uz
10
Exceptional
Pros:

Everything was good, thanks to Chingiz make out stay comfortable

Cons:

Rooom number 301 needs some renovation on the wall and shower cabin

2025-07-06 • via Nuitee
A
Aymelek • solo traveller • uz
10
Exceptional
Pros:

The hotel os so nıce ı really enjoyed and the breakfast also so good the communication skılls of admıstrator Chıngız ıs another level ı really gıve advıce to stay thıs hotel

Thank you so much Chıngız

2025-07-05 • via Nuitee
K
Khalimov • young couple • uz
10
Exceptional
2025-07-03 • via Nuitee
A
Abhijith • solo traveller • ua
10
Exceptional
Pros:

Good facilities for the prize and the staff like Chingiz were so helpful.

2025-06-22 • via Nuitee
A
Anonymous • solo traveller • uz
10
Exceptional
2025-06-03 • via Nuitee
S
Sherali • solo traveller • uz
10
Exceptional
2025-06-03 • via Nuitee
T
Tetsuya • solo traveller • kg
6
Pleasant
2025-05-03 • via Nuitee
A
Abdullo • group • uz
7
Good
2025-04-30 • via Nuitee
P
Prasenjit • group • in
5
Average hotel, passable but not VFM.
2025-04-16 • via Nuitee
Y
Yefeng • solo traveller • cn
7
Good
2025-04-10 • via Nuitee
O
Olanrewaju • review category business travellers • gb
7
Good
2025-04-09 • via Nuitee
D
Dmitry • solo traveller • ru
5
Passable
Pros:

The reception staff is very welcoming and helpful. The hotel is located in a quiet area. It has a good location, around 10 min. to the nearest subway station. There are shops, groceries, pharmacies, places to grab a bite, and a supermarket, all in the hotel's vicinity.

Cons:

The drain in the shower didn't work well in my room. Breakfast was more of a bonus, it came with a "Genius" discount, yet I want to point out that the quality of food and products isn't good and could be improved. I could connect to the hotel's Wi-Fi, but there was no internet. The Wi-Fi signal isn't enough when nearly all the rooms are occupied by guests, so the Wi-Fi infrastructure should be improved. Thank you!

2025-03-28 • via Nuitee