JW Marriott Washington, DC

Hotels
•
JW Marriott Hotels & Resorts
8.2 (518 reviews)
1331 Pennsylvania Avenue Northwest , Washington , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Hidden fees

Categories

Cleanliness
6.05
Reports of dirty rooms and unclean amenities.
Service
9.05
Generally positive sentiments about helpful and friendly staff.
Location
9.05
Location is frequently praised across reviews.
Room Quality
8.05
Rooms were comfortable, but some reviews indicated issues with cleanliness.
Amenities
8.55
Amenities received positive mentions, though some criticism exists regarding cleanliness.
Value for Money
8.05
Guests feel generally satisfied with the value, despite some incidents of hidden fees.
Food and Beverage
8.55
Positive mentions of breakfast and food quality.
Overall Experience
8.25
Mixed experiences, but overall feeling is positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:31

Property Description

Luxurious Rooms with Modern Amenities
Experience comfort and style in our rooms featuring premium movie channels, plush 300-thread count sheets, and convenient tea/coffee facilities. Enjoy 24/7 room service for your convenience.

Convenient Facilities and Services
Stay fit at the on-site fitness center, benefit from our 24-hour reception and concierge services, and utilize the meeting event space. Stay connected with complimentary WiFi in the lobby.

Delicious Dining Options
Indulge in American-style cuisine at Avenue Grill, offering a variety of freshly prepared dishes including salads, seafood, and steaks. Don't forget to grab a coffee at our on-site Starbucks.

Ready to elevate your stay in Washington, DC? Book your room at JW Marriott now!

Important information:

Please note, rollaway beds are not offered.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 63 per day.

Location

Guest Reviews

8.2
Based on 518 reviews
Cleanliness: 6.05
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.25
D
Dionissios • couple • us
8
2026-06-04 • via Nuitee
S
shula • solo_traveller • il
10
Pros:

מלון מפואר, חדרים מרווחים, מיטה נוחה מאוד. בחירה מצויינת

Cons:

אהבנו הכל

2026-05-26 • via Nuitee
B
Bashaw • extended_group • us
9
Great price great place.
Pros:

The place was clean and bright.

Cons:

How much they charged to park my truck.

2026-05-26 • via Nuitee
A
Azik • solo_traveller • il
7
2026-05-19 • via Nuitee
S
silvia • extended_group • it
9
2026-05-18 • via Nuitee
H
Hillary • family_with_children • us
10
2026-05-13 • via Nuitee
J
Joseph • couple • us
7
2026-05-12 • via Nuitee
K
Kirsten • extended_group • au
10
Comfy beds
Pros:

Close to monuments

Cons:

Nothing

2026-05-12 • via Nuitee
M
Maria Amalia • solo_traveller • do
5
It is not worth the 500+ a night.
Pros:

The location and the bed was comfortable

Cons:

This is NOT. A 5 star hotel. Room service was a disaster, the mini bar was empty, to speak to a person in the phone you have to talk ti a machine first, the elevator is a mess, you have to select the floor before boarding…. Total mess and unlike any other jw w I have stayed in before

2026-05-07 • via Nuitee
M
Maria • solo_traveller • do
4
I was not satisfied. It is not like other JW marriotts I have stayed in before.
Pros:

The bed qas xomfortable and well located

Cons:

Elevator complicated, the minibar was empty, the worst room service ever and all calls were answered bh a machine. Very impersonal. This hotel should NOT be 5 stars.

2026-05-02 • via Nuitee
W
Wolfgang • couple • at
9
2026-04-30 • via Nuitee
D
Donna • solo_traveller • us
10
Pros:

Looked out on Pennsylvania ave and can see the Washington monument

Cons:

No outdoor space

2026-04-29 • via Nuitee
M
Mary Ellen • solo_traveller • us
10
Pros:

Helpful staff. Clean. Good location.

2026-04-28 • via Nuitee
J
Juan Bosco • solo_traveller • mx
10
Pros:

Su comodidad, ubicación y atención de su staff

Cons:

Todo magnífico

2026-04-25 • via Nuitee
G
Gina • extended_group • ch
7
Top location, business hotel
Pros:

Typical business hotel with little charm. Location is top and central near the white house and mall

Cons:

The shower only had hot or cold water, gym was packed and check-in took too long

2026-04-21 • via Nuitee
J
Jamo • family_with_children • au
8
Fantastic location, beautiful exterior, not to bad inside.
Pros:

Location is fantastic, view from our room was terrible.
Hotel is very luxurious on the exterior and entrance and staff match the elegance, room is average though and despite booking for 4, confirming we had 4 we kept only being given 3 towels and had to request extra each day which was abit frustrating.
I also contacted the hotel several times prior to arrival to try and get details of the night monument tour that was included as part of the destination fee which we had paid and did not get any helpful information. As our time was limited we booked a tour effectively paying twice which is really disappointing.

Cons:

Having to pay twice for night monument tour
Having to ask for extra towels when only the booked number of occupants stayed.

2026-04-21 • via Nuitee
J
Jaime • family_with_children • us
8
2026-04-20 • via Nuitee
R
Roman • couple • us
10
2026-04-12 • via Nuitee
V
Villa • family_with_children • us
10
The stay was awesome .
Pros:

The employees are awesome , They nice and they are very respectful ❤️

Cons:

None

2026-04-07 • via Nuitee
M
Marcio • extended_group • br
8
Pros:

Localização

Cons:

Hotel muito grande

2026-04-03 • via Nuitee