JW Marriott Washington, DC

Hotels
JW Marriott Hotels & Resorts
8.2 (538 reviews)
1331 Pennsylvania Avenue Northwest , Washington , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Hidden fees

Categories

Cleanliness
6.05
Reports of dirty rooms and unclean amenities.
Service
9.05
Generally positive sentiments about helpful and friendly staff.
Location
9.05
Location is frequently praised across reviews.
Room Quality
8.05
Rooms were comfortable, but some reviews indicated issues with cleanliness.
Amenities
8.55
Amenities received positive mentions, though some criticism exists regarding cleanliness.
Value for Money
8.05
Guests feel generally satisfied with the value, despite some incidents of hidden fees.
Food and Beverage
8.55
Positive mentions of breakfast and food quality.
Overall Experience
8.25
Mixed experiences, but overall feeling is positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:31

Property Description

Luxurious Rooms with Modern Amenities
Experience comfort and style in our rooms featuring premium movie channels, plush 300-thread count sheets, and convenient tea/coffee facilities. Enjoy 24/7 room service for your convenience.

Convenient Facilities and Services
Stay fit at the on-site fitness center, benefit from our 24-hour reception and concierge services, and utilize the meeting event space. Stay connected with complimentary WiFi in the lobby.

Delicious Dining Options
Indulge in American-style cuisine at Avenue Grill, offering a variety of freshly prepared dishes including salads, seafood, and steaks. Don't forget to grab a coffee at our on-site Starbucks.

Ready to elevate your stay in Washington, DC? Book your room at JW Marriott now!

Important information:

Please note, rollaway beds are not offered.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 538 reviews
Cleanliness: 6.05
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.25
F
Firas couple us
10
2026-07-23 via Nuitee
A
Antoon solo_traveller us
10
I will be back
Pros:

Location

Cons:

N/A

2026-07-20 via Nuitee
J
John R solo_traveller us
8
2026-07-19 via Nuitee
T
Thoriq couple mv
3
Cons:

No Mini Bar in the room.

2026-07-13 via Nuitee
N
Nick family_with_children us
10
2026-07-13 via Nuitee
E
Elizabeth extended_group us
9
2026-07-08 via Nuitee
B
Billy couple us
9
Love Marriott but this property needs attention.
Pros:

Location to the White House and festival.

Cons:

Property is in desperate need of remodel / refresh. This was the original JW and I stayed in it many times from the early 80’s - mid 90’s. It hasn’t been renovated since.

2026-07-07 via Nuitee
R
Richard couple us
8
We did enjoy the hotel.We were satisfied
Pros:

Didn't know you had breakfast

Cons:

We're told we could get on a terrace up high for viewing. Then we're told we could not. Then, we saw people on a Terrace later.

2026-07-06 via Nuitee
D
Ditty couple gb
10
Fabulous stay
Pros:

Amazing location, clean, comfortable and friendly. We were also give a room with a fantastic view of the Whitehouse and Washington monument.

Cons:

Quite pricey, but we did book at a peak time after 250th Independence Day.

2026-07-06 via Nuitee
B
Banks solo_traveller us
8
2026-06-24 via Nuitee
J
Julie couple us
9
2026-06-23 via Nuitee
A
Alyssa family_with_children us
6
Great location and friendly staff, but a bit pricey for just a plain old room.
Pros:

The location was great.

Cons:

The room was okay. There was next to nowhere to hang things in the bathroom. Like literally one hook for towels. There was no breakfast (I know they have a restaurant) which I was surprised for the price of the room.

2026-06-22 via Nuitee
R
Rui extended_group au
10
2026-06-19 via Nuitee
Y
Yurika family_with_children us
10
2026-06-17 via Nuitee
S
SEUNGYEON family_with_children kr
10
가족 동반 여행객에게 추천합니다.
Pros:

위치가 정말 좋고요. 서비스도 훌륭합니다. 객실도 넓은 편! 어린 아이 둘 포함 4인 가족 충분했습니다. 뷰는 꼭 워싱턴 모뉴먼트로 택하시길!

Cons:

딱히 없었어요.

2026-06-12 via Nuitee
V
Velandia solo_traveller co
5
Pros:

La ubicación del hotel me pareció muy buena y lo escogí por ser categoría JW Marriott pero la verdad no cumplió las expectativas para ser un hotel de esta categoría y este nivel

Cons:

Algunos recepcionistas no prestaban en servicio de acuerdo a la categoría del hotel también la gestión sobre Cómo ayudar al cliente en servicio al cliente no escuchar atentamente las necesidades y requerimientos del cliente algunos botones estaban mejor entrenados por encima de muchos algunos otros empleados del hotel La verdad no cumplio las expectativas para ser un hotel de esta categoría

2026-06-11 via Nuitee
V
Vartanian couple us
8
Pros:

The location was excellent. The room and view were pretty nice.

Cons:

The restaurant was overpriced and dinner selection was disappointing. The breakfast buffet was not offered by the hostess nor waitress. We had to ask the second day to receive it as an option. The dinners we had were okay, but really not that great. Had better meals outside the hotel. The room came with a view of the Washington monument wgmhich was actually just a point showing behind another building which makes the promo for this higher priced room a bit exaggerated

2026-06-08 via Nuitee
O
Olaf couple de
6
Einfach zu teuer für erbrachte Leistung!
Pros:

Die Lage ist sehr gut.

Cons:

Unfreundliches Personal an der Rezeption, extrem teuer, dazu fehlten auch Dinge wie Seife, der zweite Bademantel auf dem Zimmer und für den völlig überzogen und nicht gerechtfertigten Preis, muss man das WLAN auch noch teuer bezahlen, es sei denn, man verpflichtet sich zur Membership mit Angaben, dass man via Mails zugebombt wird mit Werbung. Parken kostet übrigens auch noch mal 50$ pro Nacht. Einfach zu teuer für erbrachte Leistung!

2026-06-07 via Nuitee
M
Maria Angelica solo_traveller uy
10
2026-06-07 via Nuitee
D
Dionissios couple us
8
2026-06-04 via Nuitee