Muong Thanh Grand Ha Long Hotel

Hotels
•
Muong Thanh Hospitality
8.2 (166 reviews)
No 7, Block 20, Hung Thang Area, Bai Chay Ward , Ha Long , vn

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Excellent beachfront location and sea views
Spacious rooms with comfortable beds
Several reports of helpful and friendly staff (notably individual staff like Thanh)
Good buffet breakfast and enjoyable dinner options for many guests
Convenient central location near attractions, cable car and ferry terminal
Cons:
Inconsistent service: rude or unorganized staff and check-in issues
Maintenance and amenity problems (broken shower taps, AC, lights)
Pool issues: closed or dirty, broken ladder
Breakfast inconsistencies: limited variety, empty platters, broken toaster
Water leakage from shower glass / bathroom flooding in some rooms

Categories

Cleanliness
7.6
Mixed: several guests praised room cleanliness, but multiple reports of a dirty/closed pool, leaking bathtub and issues with overall room upkeep.
Service
7.8
Mixed: numerous complaints about rude or unorganized staff and poor check-in/restaurant service, yet several reviews highlight very helpful and friendly staff (e.g., Thanh) and excellent individual service.
Location
9.4
Very positive: repeatedly praised as beachfront/sea-view, centrally located near attractions, cable car and ferry terminal; one comment noted the area was quiet/deserted during a festival.
Room Quality
8.6
Generally positive: many guests reported spacious, comfortable rooms with great views and good bedding; some noted old rooms and maintenance issues (AC, lights, shower taps) that detract from the experience.
Amenities
7.2
Below average: multiple mentions of closed or dirty pool, broken pool ladder and toaster, and other maintenance failures; restaurant and on-site facilities were praised by some when available.
Value for Money
9
Perceived as good value by many guests due to the location and sea views; a few guests felt service/amenities problems reduced value, but overall several reviewers said the stay was worth it.
Food and Beverage
8.4
Mixed to positive: breakfast and buffet praised by several guests and dinner/individual dishes (e.g., chicken curry) received strong praise, but others reported limited variety, empty platters and breakfast service issues.
Overall Experience
7.6
Mixed overall: some guests reported exceptional stays (friendly staff, great views, good dining) while others experienced rude staff, maintenance and amenity problems that significantly impacted their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-29 12:32

Property Description

Luxurious Accommodation with Breathtaking Views

Scenic Views and Elegant Rooms: Enjoy stunning Ha Long Bay views from your room's seating area. Relax in air-conditioned comfort with modern amenities and beautiful wood furnishings.

Leisure and Relaxation: Indulge in karaoke, sauna, or massages at our hotel. Unwind in the indoor pool or work out at the gym. We cater to your relaxation and entertainment needs.

International Dining with a View: Dine at Blue Pearl restaurant with panoramic bay views. Experience a culinary journey with our international menu.

Experience the beauty of Ha Long Bay at Muong Thanh Hotel. Book now for a memorable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location