Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel

Hotels
8.9 (176 reviews)
Calle 2 Norte entre 5ta Avenida y Playa. , Playa del Carmen , MX

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Garden
Luggage storage
Safety deposit box
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Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Cons:
Hard beds
Old bathrooms
Small pool

Categories

Cleanliness
8.98
Rooms are very clean and well-maintained, though some reviews noted old bathrooms.
Service
9.45
Staff were consistently noted as lovely, kind, and helpful.
Location
9.49
Great location close to beach, ferry, bus terminal, and main attractions.
Room Quality
8.44
Beds were noted as hard, and bathrooms are old, affecting overall quality.
Amenities
7.97
Small pool and limited lounge space were concerns, but the hotel is cozy.
Value for Money
8.93
Overall, guests felt it provided good value, though some mentioned it could be a bit pricey.
Food and Beverage
8.48
No breakfast service mentioned, but overall quality of service was high.
Overall Experience
9.45
Many positive experiences, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:56

Property Description

Beachside Oasis with Modern Comforts

Outdoor Pool and Garden: Enjoy a refreshing dip in the outdoor pool or relax in the lush garden surroundings.

Cozy Rooms with Terraces: Experience comfort in our rooms with garden views, terraces, and modern amenities like air conditioning.

Convenient Location: Situated near Playa del Carmen's 5th Avenue, indulge in shopping, dining, and entertainment options just steps away.

Experience the perfect blend of relaxation and convenience at Hotel Posada Sian Kaan. Book now for an unforgettable beach getaway!

Important information:

Please note that this property is located in a pedestrian area and the vehicular access is limited and no parking is available at the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 176 reviews
Cleanliness: 8.98
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 7.97
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.45
A
Alejandra Sarai • family_with_children • mx
10
Relajación total
Pros:

Que todo es muy tranquilo, si vas a descansar y desconectar te de aparatos es un 10/10, más con la fauna ame ver diversas especies

Cons:

Qué no había desayunos, sinceramente solo fue es lo que me impidió disfrutar más pero fuera de eso me encantó

2026-08-31 • via Nuitee
A
Alejandra Sarai • solo_traveller • mx
10
Un hogar para relajarse, todo es muy tranquilo
Pros:

Qué es un lugar para relajarse y disfrutar de la fauna
Me encantó ver a los diversos animalitos, aparte todos los mensajes que que colocaron en cada árbol es un mensaje que se te queda grabado

Cons:

Qué no había desayunos, fue lo único que no me gustó

2026-08-31 • via Nuitee
F
Falconi • couple • it
10
2026-08-21 • via Nuitee
V
Vittoria • couple • it
8
Posizione perfetta per girare i dintorni di Playa del Carmen, tranquilla e pulita!
Pros:

Eccellente posizione, a due passi dal mare, dalla stazione dei bus ADO e dai traghetti per Cozumel. La struttura è molto tranquilla e curata, immersa nel verde e silenziosa, nonostante la vicina 5ta Avenida.
La nostra camera era molto spaziosa, basica ma comoda, con aria condizionata e tv. Il bagno altrettanto spazioso.

Cons:

Da migliorare il Wi-Fi che prendeva molto poco nella camera.
La struttura e le camere avrebbero in generale bisogno di una rinfrescata e ammodernamento.

2026-08-17 • via Nuitee
A
Alejandra M • couple • es
7
Céntrico y cómodo.
Pros:

Alojamiento en zona centro, para ir andando a todos los sitios (estación de autobús y ferry a 1 minuto andando). Hotel limpio.
Aire acondicionado potente y con nevera!

Cons:

Mejorables las instalaciones si las renovasen pero estaba todo muy limpio y se descansaba bien.
La playa dejó que desear.

2026-08-10 • via Nuitee
M
Magdalena • solo_traveller • mx
9
Pros:

Excelente alberca y recamaras

Cons:

Todo me gusto

2026-08-07 • via Nuitee
E
Elena • couple • mx
9
A charming little oasis
Pros:

This is a very charming hotel in an exceptionally convenient location, just around the corner from the ADO bus station. The staff were friendly and welcoming, the rooms were spotlessly clean, and the wifi worked well throughout the room (though not in the bathroom, haha!). The inner garden is beautiful and creates a peaceful atmosphere. Even though the hotel is close to everything, it still feels secluded and relaxing. It was also relatively quiet during our stay. We would definitely stay here again!

Cons:

The only minor inconvenience was that there weren't any outlets by the bed. It's an older building, so I guess charging your phone overnight next to you just wasn't a thing back then :) Not a real issue at all, just something we happened to notice.

2026-08-03 • via Nuitee
L
Luis • family_with_children • cl
10
Pros:

Ubicación y hospitalidad

2026-07-22 • via Nuitee
S
Sandra Iveth • solo_traveller • us
10
2026-07-15 • via Nuitee
S
sabine • family_with_children • be
6
Toplocatie voor 1 nacht maar de geur in playa carmen was niet te harden .
Pros:

Locatie

Cons:

Zwembad werd niet gefilterd .
Doucherand : kalk en vuil
Geur in en rond hotel. ( zeewier ?)

2026-07-14 • via Nuitee
P
Patricia • couple • us
8
Good location and comfortable hotel
Pros:

Nice staff, comfortable bed with great air conditioning and extremely close to 5th Ave. , bus station and ferry pier. The grounds were lovely and well maintained.

2026-06-30 • via Nuitee
F
Fernando • couple • mx
7
Descanso
Pros:

La ubicacion y el trato.

Cons:

La alberca estaba sucia y mencionaron que estaba en tratamiento, pero en 4 dias no quedo.

2026-06-09 • via Nuitee
F
Florine • couple • fr
8
Hotel très bien pour nos besoins
Pros:

Hôtel très bien situé, c'est un point fort. Les chambres sont spacieuses. Personnel sympathique. L'hôtel est assez petit mais il convient tout à fait lorsqu'on se balade toute la journée.

Cons:

Chambre un peu vieillissante et literie un peu trop dure. On entend un peu la musique de la 5ème avenue mais c'est raisonnable.

2026-04-04 • via Nuitee
A
Anna • couple • es
8
Un lugar agradable
Pros:

Es un lugar muy bonito y bien ubicado. Además está limpio. Hay naturaleza alrededor lo que lo hace muy agradable y está cerca de la playa y el centro.

Cons:

El internet no funciona muy bien y las instalaciones son simples, pero si buscas un lugar tranquilo que esté al lado del centro es muy adecuado :)

2026-04-03 • via Nuitee
N
norma • extended_group • mx
8
Muy bien ubicado y excelente atención por parte del personal
Pros:

La atención fue excelente y la ubicación es perfecta

Cons:

El elevador no estuvo funcionando durante un tiempo

2026-04-02 • via Nuitee
A
Analia • family_with_children • ar
10
Es la segunda vez que elijo pasar mi estadía en esta propiedad es fantástica!!!
Pros:

La atención de los empleados la cercanía a todo

Cons:

Absolutamente mada

2026-03-29 • via Nuitee
J
Juana • couple • ar
10
Pros:

La hospitalidad es muy buena , la limpieza

Cons:

Aveces hay mapaches

2026-03-25 • via Nuitee
J
Javier • family_with_children • mx
10
2026-03-06 • via Nuitee
S
Solano Alejandro • family_with_children • uy
10
Placentera estancia
Pros:

Hermoso lugar muy bien ubicado con un personal muy servicial. Muchas gracias Sian Kaan.

2026-03-06 • via Nuitee
N
NICOLAS • family_with_children • fr
10
Un bon séjour
Pros:

Noua avons passé une nuit. Tout était correct

Cons:

Rien

2026-03-03 • via Nuitee