The Shurland Hotel

Hotels
6.1 (884 reviews)
79-81 High Street , Eastchurch , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Problems with cleanliness
Lack of amenities
Issues with breakfast

Categories

Cleanliness
4.81
Several reviews mentioned issues with cleanliness, including dirty rooms and unclean bathrooms.
Service
6.78
Service was noted as friendly in some reviews, but the staff struggled with English, impacting overall service quality.
Location
7.82
The location received positive remarks, particularly its convenience for coastal walks.
Room Quality
5.77
Rooms received mixed reviews; while some were spacious and comfy, others were dated or had issues.
Amenities
5.3
Amenities like vending machines and bar service were lacking, which was pointed out in several reviews.
Value for Money
7.26
Many guests felt that the hotel offered good value for the price, especially in a coastal town.
Food and Beverage
5.31
Negative feedback regarding breakfast availability and quality was common among reviews.
Overall Experience
5.78
The overall experience varied; some guests had pleasant stays while others were disappointed with multiple aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:11

Property Description

Luxurious Accommodation
The Shurland Hotel Gym Spa offers a blend of modern comfort and historic charm. With rooms equipped with TVs and free WiFi, your stay promises to be relaxing and convenient.

Convenient Location
Nestled in the heart of Eastchurch on the Isle of Sheppey, our hotel is just a stone's throw away from local attractions such as Shurland Hall and the coast at Sheerness. Easy access to the Sheppey Crossing ensures a smooth journey to and from the island.

Relaxing Amenities
Unwind at our on-site bar and restaurant, or pamper yourself at the hotel's spa and gym facilities. Whether you're looking to explore the historic surroundings or simply relax in luxury, The Shurland Hotel Gym Spa has something for everyone.

Book your stay now and experience the perfect blend of comfort and convenience at The Shurland Hotel Gym Spa.

Important information:

The property is located on the Isle of Sheppey and as a result can only be crossed via the Sheppey Crossing. Guests are advised to take this into account when making their transport arrangements to the property.
This property offers 24 hours check-in everyday but for arrivals after 22:00, guests must inform the property of their estimated arrival time.
The main doors will be closing from 22:00 everyday therefore arrival after this time will be given new instructions on how to enter the property. An additional back entrance/exit door is available to all guests to get in and out at anytime but requires a specific key that would be given at the time of check-in.
If breakfast is included in the room rate, this is for a continental breakfast only. If you wish to have a full English cooked breakfast, an additional charge of £8.95 per person is applicable.Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.1
Based on 884 reviews
Cleanliness: 4.81
Service: 6.78
Location: 7.82
Room Quality: 5.77
Amenities: 5.3
Value for Money: 7.26
Food and Beverage: 5.31
Overall Experience: 5.78
M
Michal solo_traveller cz
6
Cons:

Fire alarm went off twice and I'm a fan of sleeping

2026-06-05 via Nuitee
E
Elaine couple gb
3
I would not be recommending this hotel to any other family members
Pros:

It was an overall disappointing visit

Cons:

The fact that I booked a junior suite with bath what my cousin experienced was a large room with a shower that he slipped in as there was not a safety mat in place , I requested a cooked breakfast which was agreed however only a continental breakfast was offered there was only one person that was receptionist, bar tender , my cousin had travelled from San Diego this was his first experience of England which was not a good memorable visit

2026-06-04 via Nuitee
J
JoJo BB solo_traveller gb
8
2026-06-01 via Nuitee
J
Jeffrey family_with_children gb
5
Not very nice
Pros:

Not very much breakfast ok

Cons:

Wasn’t very clean
Asked for double bed got two single beds
No staff at reception or at the bar

2026-05-31 via Nuitee
G
graeme couple gb
7
Too noisy
Pros:

Good

Cons:

Away from the road

2026-05-31 via Nuitee
S
Stamatopoulos solo_traveller gr
1
2026-05-28 via Nuitee
S
Stamatopoulos solo_traveller gr
1
Cons:

Εννέα μέρες διαμονής που είχα δεν καθάρισαν ποτέ δεν άλλαξαν πετσέτες ούτε σεντόνια και χαρτί υγείας αγόρασα εγώ.

2026-05-28 via Nuitee
M
Martin solo_traveller gb
1
Pros:

Nothing, we actually cancelled the booking once there

Cons:

Cleaness, falling apart, Garden overgrown, scrap cars in carpark, false advertising..

2026-05-27 via Nuitee
B
Brandon couple gb
1
2026-05-25 via Nuitee
D
Donna couple gb
4
Wouldn’t stay there again
Cons:

Stayed there on Saturday 23rd May (hottest day of the year). Room was very hot which is understandable but when I got up in the morning it was still hot, when I looked out the window I felt the heat from the radiator!!! It appears the heating had been on full all night!
It is on a main road where ‘boy racers’ like to speed about
Not given WiFi details
No teaspoons in the room
Curtain poll was hanging off the wall and held together with cord and tape

2026-05-25 via Nuitee
N
Neil couple gb
8
1 night stay bed towels clean and bar good prices
Pros:

Bed very clean location and parking

Cons:

Nothing it’s a fantastic price for what you get

2026-05-24 via Nuitee
P
Patrick couple gb
7
Very comfortable
Pros:

Friendly staff

Cons:

Nothing

2026-05-23 via Nuitee
R
R couple gb
7
2026-05-22 via Nuitee
V
Victoria couple gb
8
Great value for money great staff and good location
Pros:

Pub and friendly staff

Cons:

Bed was a little uncomfortable but extra pillows were provided

2026-05-21 via Nuitee
M
Melanie solo_traveller gb
3
Pros:

The location was ideal for the reason of travel

Cons:

No restaurant as closed, no notification. Lighting in the room was flickering, no intention to resolve. The room was incredibly hot even with no heating on. Breakfast was only served after I had to leave.

2026-05-19 via Nuitee
S
Sheree couple gb
1
Pros:

Nothing at all.

Cons:

The hotel when you walk is okay but as you go round to get to your room the whole hotel stinks, is filthy. I booked a junior suite and got a basic room with stains all up the wall, bad smells the bathroom was filthy and dirty looked like it hadn’t been clean in a long time. I really didn’t even want to stay the minute I walked in the room.

2026-05-17 via Nuitee
F
Fabrice extended_group be
4
J’avais réservé trois chambres pour deux couples et une personne seule. Je me suis retrouvé avec une chambre minuscule c
Cons:

La grandeur de la chambre beaucoup plus trop petite par rapport au prix

2026-05-17 via Nuitee
K
kelly couple gb
8
overall fantastic stay.
Pros:

the staff very helpful and fiendly.
cleanliness exceptional.
great value for money.

2026-05-17 via Nuitee
M
McQuaide solo_traveller gb
7
Good and comfy
Pros:

It was comfortable, staff and Mansger very friendly and accommodating

2026-05-16 via Nuitee
G
Graham couple gb
5
2026-05-12 via Nuitee